Citizens Debt Relief Avis 

564
•
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just when I thought I'd have to file for bankruptcy, I found Citizens Debt Relief. Their assistant and customer service are wonderful and they are quick and efficient making it easy and painless to co... Voir plus

Noté 1 sur 5 étoiles

This company is awful and full or liars. We made the bad decision to trust these people and it has hurt us so much. They rarely answer the phone and when they do, they spew lie after lie. Alex Ordonez... Voir plus

Noté 5 sur 5 étoiles

When I first contacted this company, I was told they would help me to get my financial situation straightened out. I was thankful that they are able to help me; however, with the good monthly fee, I d... Voir plus

Noté 5 sur 5 étoiles

Paul Hyland presented the debt relief program, that Citizen Debt Relief had to offer me, exceedingly well. He then answered all my questions very professionally. I felt, while talking with him, ver... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

564 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 27 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(564)

81 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

No relief…

I was told when I signed up it was an easy case and would be resolved by 6 months of on-time payments. I have called every month and I am told it should be resolved this month. Fast forward 8 months, still paying CDR and can't get a return call. On-line, I have waited 90 minutes and no response/ I'm beyond frustrated. My bank says no one from CDR has reached out to them to resolve this debt.

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

I can not tell you how relieved I am to…

I can not tell you how relieved I am to have gone with Citizens! I have such peace of mind- Evan is great!! He has answered all my questions - eased me thru the whole process and even now I have concerns/questions he is quick to respond and guide me!!! Thank you very much Evan!!!

24 octobre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thanks so much for sharing your experience. Debt is a stressful topic and conversation to have. Glad we were able to help :)

Noté 5 sur 5 étoiles

I thought this was very helpful on…

I thought this was very helpful on getting a little bit extra money to help me pay my debts off and get back on my feet

6 octobre 2024
Avis spontané
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Réponse de Citizens Debt Relief

There are many benefits to the program. Our clients see monthly savings as well as paying off there debts in a 2-4 years vs 10+ years if you are just paying minimums. All the best

Noté 5 sur 5 étoiles

Very knowledgeable

Very knowledgeable, persistent, and communicates.

2 octobre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thank you

Noté 5 sur 5 étoiles

Ms Desiree - Great service

Ms. Desiree has assisted me greatly. Stressful time that she has made right. A true asset to Citizens Debt Relief!

27 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Debt can be stressful. Glad we were able to help :)

Noté 2 sur 5 étoiles

Not for the faint of heart

I spoke with CDR about Feb 2024 and everything sounded great and looked great on paper. Fast forward 7 months and the bank has sent me to collections. I assumed CDR had failed to negotiate as I wasn’t kept up to speed of how things are going. After posting this, they reached out immediately and had come to a deal w the banks. Still waiting on a few other things, but my patience did pay off I will say.

22 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Hey there! We would love to address your concerns but are unable to identify you from your trustpilot profile. Please email us at cs@citizensdebtrelief.com and we will be sure to address your concerns.

Noté 5 sur 5 étoiles

Two amazing agents: Brandon Turner and Sheri

"I can't thank Brandon Turner and Sherri Haynes enough for the incredible support they provided starting my debt relief journey. From the very first consultation, their professionalism and genuine care for my financial well-being were evident. They took the time to explain every step of the process, ensuring I felt informed and empowered.

Their personalized approach made all the difference; they didn't just offer generic solutions but tailored a plan that suited my unique situation. I truly appreciate them encouraging me to feel free to call and ask questions about anything.

Thanks to Brandon Turner and Sheri Haynes, I’m now on a solid path to financial freedom, and I will be more in control of my finances than ever before. If you’re looking for compassionate and effective debt relief services, I highly recommend reaching out to them!"

16 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Compassion and empathy is how we built our business. We will be with you every step of the way

Noté 5 sur 5 étoiles

Spoke with rep named Kim who was very…

Spoke with rep named Kim who was very helpful, pleasant and professional answering my questions. It was nice to speak with someone who was cheerful and positive in helping me. Highly recommend

13 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thank you! We always appreciate when our clients refer us business there is no better compliment

Noté 5 sur 5 étoiles

Obed,

Obed,
Thank you for the excellent service. I appreciate all that you have done to date.

10 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

We pride ourselves in best in class customer service

Noté 5 sur 5 étoiles

Very helpful and friendly

Very helpful and friendly, explained everything very well in a way i can understand the agreement.

10 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thank you for sharing your five star experience

Noté 5 sur 5 étoiles

Excellent Customer Service

Mr. Evan was very professional and competent in his dealings with me and my situation. I appreciated how he stayed in contact with me to keep me posted on the process. I appreciated his help. Awesome salesman!

9 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

We do our best to keep you posted throughout the entire process. Keep a lookout for texts and email notifications from our team

Noté 5 sur 5 étoiles

He was amazing

He was amazing. I love the way he spoke to me. I love that he understood me and took the time to help me.. He is amazing. Thank you so much for your wonderful help…

9 septembre 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thanks for sharing your positive experience :)

Noté 5 sur 5 étoiles

Evan has been easy to work

Evan has been easy to work. Always kind. And of recent he was able to save me over 2600 on a credit card.

15 mai 2024
Avis spontané
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Réponse de Citizens Debt Relief

So Happy we were able to save you $2,600

Noté 5 sur 5 étoiles

Evan was very trustworthy

Evan was very, very help for my situation. He told me about credit scores and creditors that I did not know. Ge guided me to understand creditors scores as well. I felt very relief about my payment plan. But, not just that. I felt Evan is trustworthy and is, by good faith trying to help me out. Thank you Evan!!!

26 août 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thank you for your kind feedback

Noté 5 sur 5 étoiles

Evan was great to work with

Evan was great to work with. Answered all my questions and explained things clearly. Easy process

26 août 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thanks for sharing your 5 star experience

Noté 5 sur 5 étoiles

Great experience...Evan is the best I…

Great experience...Evan is the best I reach out to this company a few weeks ago cause of my cc debt I did enroll and started working with Evan who explained everything to me every step of the way and made sure I understood everything. But a few weeks later I decided that I was goin to take another route I didn't want to do the program anymore. I CALLED Evan up to let him know.Evan was still Great he didn't pressure me he was very understanding and told they will still be there if I ever wanted to come back . He unenrolled me with no penalties or fees and send me a confirmation. Thanks Citizens for not making things stressful for me and making everything hassle free. I definitely recommend his company.

22 août 2024
Avis spontané
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Réponse de Citizens Debt Relief

Thank you for sharing your positive experience

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