All good with my products and pricing, the only cause for concern that peiole need to be aware of, as I wasn't! Is that the delivery company they are using is kerb side delivery only , which meant... Voir plus
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Ordered our discontinued paving after their parent company gave us the website address. Fast efficient delivery. Driver came with a electric pallet mover. He placed the pallets where we asked him too.... Voir plus
Slabs were spot on Just make sure some one is in as can be left out side of property and not inform you as mine were. Fortunately for me builders next door informed me.
Experience tells us that paving stones do not survive well if they are badly packaged ! Potholes are a savage enemy. The circle of paving that we received from Clearance Paving arrived completely in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Our aim is to provide our customers with fantastic discounts on a wide range of garden and driveway products. At Clearance Paving you can find affordable, discounted concrete block paving, concrete paving slabs, natural stone paving slabs and kerbs and edgings delivered direct to your door. Functional or decorative, whatever your landscaping needs, we will have a deal for you.
Écrit par l'entreprise
Coordonnées de contact
Sileby Road, LE128LX, Loughborough, Royaume-Uni
- 03456042084
- enquiries@clearancepaving.co.uk
- www.clearancepaving.co.uk
4,6
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 28 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Paving was delivered on time and…
Paving was delivered on time and without problem. Has not been laid yet but looks like it will do a good job.
23 mai 2025
Réponse de Clearance Paving
Good Morning Gaynor,
Thank you for sharing your experience!
Clearance Paving
Failed to deliver
28 mai 2025
Réponse de Clearance Paving
Good Morning Lynne,
Thank you for sharing - I have looked into your order and can see this has been refunded in full, on request, following a delay to the delivery date.
Many thanks
Clearance Paving
Excellent communication and delivery
Excellent communication and delivery, the delivery driver was more than helpful and polite, I wouldn’t hesitate using these guys again.
27 mai 2025
Réponse de Clearance Paving
Good Morning Ron,
Thank you for your review.
We're always happy to hear the drivers that are representing the Clearance Paving brand are looking after our customers too.
Many thanks
Clearance Paving
Réponse de Clearance Paving
Good Morning Julie,
Great to hear of your good experience, thank you for sharing.
Clearance Paving
Disappointment
I was given the date for delivery and arranged my builder. At 3pm I called Clearance Paving for an update on the delivery time. I was told that I wouldnt be getting a delivery as they had “forgot” to load my order that morning!
They offered a further delivery 4 days later!
If i hadn’t of phoned I would be none the wiser. I explained that I had to pay my builder still for waiting but they were only interested in whether i wanted to continue with the purchase. I cancelled as I dont want to deal with a company that operates in this way.
30 mai 2025
Avis spontané
Réponse de Clearance Paving
Good Morning Lynne,
Thank you for sharing your experience. Please accept my apologies for the delay in delivery you experienced. As explained, we had not been made aware by the carriers that this had been missed at loading in their depot and we have now raised this with our transport team to review the communication with the carrier in question.
I appreciate this does not resolve the issue for yourself but we hope this helps ensure this will not happen in the future.
As delivery was due on the Friday, the next available delivery date that was offered was the Monday. I appreciate this was not suitable for yourself and a refund was requested instead. I can also see this was actioned, in full, on the day and am confident the monies will now be back with you.
I appreciate the frustration and disappointment you have experienced and apologise again.
As explained, if you would like to lodge a complaint we are happy to review the situation further, please place this in writing to enquiries@clearancepaving.co.uk.
Many thanks
Clearance Paving
Easy to order
Easy to order, excellent price, swift, competent delivery. We haven't laid they yet but they look to be what you would expect in a paving slab.
23 mai 2025
Réponse de Clearance Paving
Good Morning Rebecca,
Thank you for reviewing your experience. We're glad to hear this was positive from start to delivery.
Clearance Paving
Great quality, great price, great service
Great quality, great price and delivered on time
20 mai 2025
Réponse de Clearance Paving
Good Morning John,
Thank you for taking the time to share your experience.
Clearance Paving
great price,quick delivery good product
20 mai 2025
Réponse de Clearance Paving
Good Afternoon David,
Thank you for sharing your thoughts on our product.
We're happy you found what you needed with us.
Clearance Paving.
Prompt on time delivery by helpful and…
Prompt on time delivery by helpful and friendly driver.
19 mai 2025
Réponse de Clearance Paving
Good Afternoon Anita,
Thank you for sharing your experience. We're always happy to hear positive comments for the drivers representing us out in the field.
Many thanks
Clearance Paving
Great product and a great price
Quick delivery, great price and perfect slabs for my project.
19 mai 2025
Réponse de Clearance Paving
Good Afternoon,
Thank you for sharing - we're very happy to hear the product fills your needs.
Clearance Paving
Réponse de Clearance Paving
Good Afternoon Peter,
Thank you for your sharing. we appreciate the positive review.
Clearance Paving
Your staff member was polite and very…
Your staff member was polite and very helpful. Good quality product
15 mai 2025
Réponse de Clearance Paving
Good Afternoon Mary,
Thank you for taking the time to write a review.
We pride ourselves on the customer service and the quality of the product at great prices - so we're very glad to hear you're happy with your order.
Clearance Paving
Great value with speedy free delivery
14 mai 2025
Réponse de Clearance Paving
Good Afternoon Hugh,
Thank you for sharing your positive experience.
Clearance Paving
Tried to buy from local supplier but…
Tried to buy from local supplier but they said it would need to be a special order + xtra costs. Found Clearance Paving ( didn't realise it was Brett ) and found the price was cheaper and it included delivery.
Block paving was delivered on time and blocks were new ( unlike local supplier where the blocks had been siting around for months !! )
So will use Brett again !
13 mai 2025
Réponse de Clearance Paving
Good Afternoon Martin,
Thank you for sharing your experience.
We're happy the product and service exceeded expectations.
Have a great day,
Clearance Paving.
Excellent experience
Excellent experience. Really happy with the slabs but the customer service was outstanding. Chloe was brilliant, she dealt with my queries immediately and provided a solution each time which was greatly appreciated. Would definitely recommend. Many thanks.
13 mai 2025
Réponse de Clearance Paving
Good Afternoon,
Thank you for taking the time to review.
We're glad the service and products exceeded expectations as we pride ourselves on supporting our customers.
Clearance Paving
Be very wary, most likely seconds with a poor colour match to stock.
Ordered 7 packs of Omega Silver Haze and 1 pack of Omega Charcoal for border. My builders (who have laid plenty in these colours from Brett Landscaping) could not believe the lack of colour difference and definition to usual stock. When questioned about this, CP took 3 days to decide it was "a reasonable variation in manufacturing" and they would offer no solution or refund.
It was then left to me to sort out a solution AT MY COST. Ended up binning the charcoal and getting some much darker Marshalls blocks.
The charcoal were in fact correct colour/shading (as seen at other suppliers) but the silver haze were way darker than expected. It would appear that CP (who are the same/sister company of Brett) are just an outlet for getting rid of their seconds - products which didn't make the colour grade.
Pics in my Google review.
5 mai 2025
Avis spontané
Réponse de Clearance Paving
Good Afternoon Andy,
Thank you for sharing your experience, I just wanted to re-iterate the explanation regarding colour variations within product produced from natural aggregates, as previously advised.
Although every effort is made to ensure consistency of product, colour variations can occur in products manufactured by the process used.
Taking Silver Haze blocks as an example, these are a Natural Concrete block with a splash of Charcoal pigments. The manufacturing process can produce blocks varying from one extreme (all Natural) through to the other extreme (all Charcoal). Moreover, as the Charcoal pigment is mixed randomly, this can result in blocks containing a blend of both colours, as well as units where the two colours stay apart but are visible in a single block.
This creates the mottled, tonal variation that generally customers love within this colourway.
This charcoal pigment is the same pigment used in our single colour charcoal blocks. Therefore some blocks in the silver haze will look like our charcoal single colour blocks, as will some of the natural grey colour blocks.
I also wanted to clarify again that product sold on the Clearance Paving site is only Seconds if clearly stated in the title and the description on the page, so you should have no concerns that product received without this title will be anything other than first rate product.
Clearance Paving
Delivered on the day I ask
Delivered on the day I ask, I was given a delivery time slot,he just about made it in time 😇😁, very helpful driver, willing to go that extra mile"
16 mai 2025
Réponse de Clearance Paving
Good Afternoon Michael,
Thank you for taking the time to share your review. We're very glad to hear positive reviews of the driver's representing our brand.
Clearance Paving
Slabs colour is gone in first weak
8 mai 2025
Réponse de Clearance Paving
Good Afternoon Jatinder,
Thank you for taking the time to review the product. I can see from the system you haven't reached out to us directly on this query.
Please can I request you contact me at enquiries@clearancepaving.co.uk at your earliest convenience so we could investigate for you, as this is not what we would expect from our product.
Many thanks
Clearance Paving
Great experience as I was nervous with…
Great experience as I was nervous with an online purchase and not being able to see the product. Great product and service with quick responses on any of my questions. Highly recommended company
13 mai 2025
Avis spontané
Réponse de Clearance Paving
Good Afternoon Lisa,
Thank you for taking the time to share your review. We're very glad you're happy with your product and the service received.
Clearance Paving
Communication and supply…
Communication from the company was great after looking at my location a plan was put together to supply the products to me. They could not have been more hopeful
2 mai 2025
Réponse de Clearance Paving
Good Afternoon Gareth,
Thank you for taking the time to share your review. We're very glad you're happy with your product and the service received.
Clearance Paving
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