Co-operative Legal Services Avis 

19 143
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Caitlin Gleadell (CRG) has been so helpful and patient while helping my partner and me prepare our wills. We had quite a few questions and took a while to come back with all the details, but she expla... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joshua was able to reassure us that the actions that we had already taken in writing our wills and setting up Powers of Attorney met our needs. He explained matters more clearly than other legal prof... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish, Louise Parr our probate estate manager has been absolutely amazing and made a very stressful time so much easier to navigate. She kept in constant contact throughout every step... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My legal advisor (AN) was very patient and gave clear advice and guidance throughout. He answered my many questions and produced a Will for me that I feel will be fair to all beneficiaries in a comple... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services juridiques
  2. Avocat spécialisé dans les divorces
  3. Avocat spécialisé en dommages corporels
  4. Avocat spécialisé en droit de la famille
  5. Cabinet d'avocats

Écrit par l'entreprise

Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

19 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,8

Tous les avis

(19 143)

5 560 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great experience with Caroline today

Great experience with Caroline today. Helpful, friendly knowledgeable and patient. We would definitely recommend.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Rory,
We are delighted to hear you had such a great experience. It's wonderful to know that our team member was helpful, friendly, knowledgeable, and patient. We truly appreciate your recommendation.
We will be sure to pass on your kind words to Caroline and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Will discussion

Had an online meeting this afternoon with Gitesh. Very informative and helpful. Pleasant manner and explained points in lay mans terms, not too much legal speak

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Kieron,
We are delighted to hear you had such a positive experience. It's wonderful that the online meeting was informative and helpful, and that the points were explained clearly without too much technical language.
We will be sure to pass on your kind words to Gitesh and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Efficient, friendly and clear.

We have just finished a very efficient online meeting with Stephen Bickers of Co-op Estate Planning to give input for preparation of our wills. Everything was conducted in a friendly way, all of our questions were fully answered in a knowledgable fashion, and the outline of the terms of the wills were made very clear.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Kes,
We are delighted to hear about your very efficient online meeting. We are pleased that everything was conducted in a friendly way, all your questions were fully answered, and the terms of the wills were made very clear.
We will be sure to pass on your kind words to Stephen and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Supportive and Highly professional

Supportive, flexible on appointments, clear explanations and grasp of my requirements.
Kelly was a delight to work with on my will. A very easy process and good value, highl
y professional service

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Lupton,
We are delighted to hear that you found the process easy and received a highly professional service. It's wonderful to know that our team was supportive and provided clear explanations.
We will be sure to pass on your kind words to Kelly and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Good information

Good information, quick service

22 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Michelle,
We're so glad you found our information helpful and appreciated our quick service. We truly value your positive feedback!
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Could not wished for a better Probate…

Could not wished for a better Probate Service, all finished in just over six months from start to finish, James Daly and his team were professional and helpful throughout, James kept my sister and I constantly informed on progress, could not have wished for a better service at such a stressful time.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Kenneth,
We're so glad we could provide excellent probate service during a challenging time. We appreciate your kind words about our team's professionalism and communication. Thank you for sharing your positive experience.
We will be sure to pass on your kind words to James and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

After the recent passing of my father…

After the recent passing of my father in law I was advised by the bank to use Co-op legal.
Right from the initial contact phone call, Tarek who delt with me was polite, calm and caring which meant a lot especially with the stress and grief at this time. He was very thorough whilst making sure that I was understanding of all his information.
Tarek kept me updated regularly and was always prompt to respond to any questions I had throughout the process.
Many thanks again Tarek

18 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Richard,
We appreciate you sharing your positive experience during such a difficult time. We are pleased to hear that our colleague was polite, calm, and caring, and kept you well-informed throughout the process. It's wonderful that you felt supported and understood.
We will be sure to pass on your kind words to Tarek and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

I had a great estate planning with Joshua

I had a great estate planning session with Joshua. I was feeling confused by the whole process, but he was patient and explained everything in simple terms. He listened to my concerns and gave clear advice tailored to my needs without ever making me feel rushed.

22 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Francisco,
We are delighted to hear about your very positive experience. We appreciate your kind words regarding the patience and clear explanations provided, making the process easy to understand. We are glad everything was tailored to your needs without feeling rushed. We will be sure to pass on your kind words to Joshua and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

First class experience

I spoke at length with Jenny Sanchez (Probate Consultant) on all the options on dealing with a deceased friend's estate. She was absolutely brilliant! I have every faith that the Co-op Legal Services Team with be able to assist me in all relating matters.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Audrey,
We are delighted to hear about your very positive experience. It's wonderful that our consultant provided such brilliant assistance with the options for your friend's estate. We appreciate your kind words and confidence in our team.
We will be sure to pass on your kind words to Jenny and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Aimee Lodge was my Case Manager and and…

Aimee Lodge was my Case Manager and and everything was resolved quickly and efficiently.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Andy,
We are so pleased to hear that your case was resolved quickly and efficiently. We appreciate you sharing your positive experience with us.
We will be sure to pass on your kind words to Aimee and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Hassan explained everything we needed…

Hassan explained everything we needed to know in easy to understand language. Answered all our questions.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Good Afternoon,
We appreciate your positive feedback. We're delighted to hear that everything was clearly explained and all your questions were answered in an easy-to-understand manner.
We will share your kind words with Hassan and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Five stars

Had an excellent meeting with Andrew Ford today who helped us to complete our will. Would highly recommend.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Katie,
We are so pleased to hear you had such a positive experience with our services. It's wonderful to know that our team member was helpful in completing your will. We appreciate your kind words and recommendation!
We will share your review with Andy and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Great help

I’ve just spoken to Dawn Dowell ref my aunty that sadly passed. dawn was very professional, thorough , friendly and relatable, she answered all my questions, gave me lots of advice and recommended some great tools that will help me sort things out at this difficult time. Thankyou Dawn x

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Samantha,
We are truly sorry to hear about the passing of your aunt. It's heartening to know that our colleague was able to provide such professional, thorough, and friendly support during this difficult time. We're glad they could answer your questions and offer helpful advice and tools.
We will share your kind words with Dawn and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Excellent experience…

My husband and I used this service to have mirror wills drawn up. Our telephone conversation with Tracy Potter was friendly and constructive. She talked us through the process and was very clear and helpful. Being sent the "Getting Ready for your Appointment" document prior to the appointment was very useful and meant we had gathered all the relevant information needed for Tracy. We felt very confident in the advice she gave and would feel happy to recommend this service.

22 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Mrs Kerr,
We are delighted to hear about your very positive experience. It's wonderful that our colleague was friendly and constructive, explaining the process clearly and helpfully. We are pleased that the "Getting Ready for your Appointment" document was useful and that you felt confident in the advice given.
We will share your kind words with Tracy and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Will and LPA consultation

Tim Woodburn was extremely informative and helped guide my wife and me through the process of updating our wills and putting lpas in place

22 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear James,
We are delighted to hear about your positive experience. It's wonderful to know that our colleague was extremely informative and helped guide you through the process. We will share your kind words with Tim and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Successful meeting for estate-planning

Andrew Ford created a relaxed atmosphere in which to discuss my estate planning. He answered the questions which had prompted me to seek the review. His reassurance that everything was on track and that I do not need to rewrite my ten-year-old will was very welcome.
Thank you, Andrew.

22 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear Mike,
We are delighted to hear about your very positive experience. It's wonderful to know that our colleague created a relaxed atmosphere and answered all your questions, providing reassurance that everything was on track. We are pleased you found the discussion helpful.
We will share your kind words with Andy and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Called for advice

Called for advice. The lady was absolutely brilliant and went through everything and answered all my questions. Amazing service

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear L Atkin,
We are so pleased to hear that you received brilliant service and that all your questions were answered. We appreciate your kind words about our amazing service! We will share your feedback with Dominque and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

Stephen was really helpful and clear…

Stephen was really helpful and clear throughout our call. Co-op are easy to deal with and well priced. Fully recommend.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear John,
We are delighted to hear you had such a positive experience. It's wonderful to know that our colleague was helpful and clear, and that our services were easy to deal with and well-priced. We will share your kind words with Stephen and the team.
Kind regards,
Owen (Customer Services)

Noté 5 sur 5 étoiles

James and the team at Co-op legal…

James and the team at Co-op legal services completed the probate process and distribution of my late uncles estate professionally and diligently, I felt confident throughout that they were doing the right things as required by HMRC and the Will, thank you

21 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Dear David,
We are delighted to hear about your very positive experience. We are pleased that our team completed the probate process and estate distribution professionally and diligently. It's wonderful that you felt confident throughout the process.
We will share your kind words with James and the team.
Kind regards,
Owen (Customer Services)

Noté 1 sur 5 étoiles

DO NOT use this company for probate

Such bad customer service I don’t even know where to start. I have multiple call logs trying to ring through to the Co-op legal services anywhere from 9 in the morning to their closing times and no answer. I’ve been trying to get in touch with my case manager DW regarding my dad’s estate for over a month now and no response even though we got put under a deadline to respond. Almost seems like now we are being ignored and it’s probably costing us the luxury. Do not use this company for probate.

23 septembre 2026
Avis spontané
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Réponse de Co-operative Legal Services

Good Afternoon
Thank you for your review. I can confirm that your comments have been passed to the Case Manager for consideration.
Kind regards
Owen
Customer Services

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