i)An experienced and personable person to talk to.ii)Anthony was careful to 'flag up' any awkward questions very expertly iii) The only downside was that I could have done with a 'ballpark' costing at... Voir plus
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Lisez les avis des autres
We found that this was a straight forward process. Hassan Ali was clear and honest throughout, explaining clearly anything we needed clarification on. We didn't feel rushed in our decisions and was a... Voir plus
L'entreprise a répondu
Everything went perfectly. No hidden costs, no pressure sales, just thorough information and explanation. We signed up for wills with a view to the LPAs at a later date - no prompting to do either. Fo... Voir plus
L'entreprise a répondu
Caitlin Gleadell (CRG) has been so helpful and patient while helping my partner and me prepare our wills. We had quite a few questions and took a while to come back with all the details, but she expla... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Services juridiques
- Avocat spécialisé dans les divorces
- Avocat spécialisé en dommages corporels
- Avocat spécialisé en droit de la famille
- Cabinet d'avocats
Écrit par l'entreprise
Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.
Coordonnées de contact
1 Angel Square, M60 0AG, Manchester, Royaume-Uni
- 0330 606 9548
- www.co-oplegalservices.co.uk
4,8
Excellent
19 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Hassan explained everything we needed…
Hassan explained everything we needed to know in easy to understand language. Answered all our questions.
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Afternoon,
We appreciate your positive feedback. We're delighted to hear that everything was clearly explained and all your questions were answered in an easy-to-understand manner.
We will share your kind words with Hassan and the team.
Kind regards,
Owen (Customer Services)
Five stars
Had an excellent meeting with Andrew Ford today who helped us to complete our will. Would highly recommend.
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Katie,
We are so pleased to hear you had such a positive experience with our services. It's wonderful to know that our team member was helpful in completing your will. We appreciate your kind words and recommendation!
We will share your review with Andy and the team.
Kind regards,
Owen (Customer Services)
Great help
I’ve just spoken to Dawn Dowell ref my aunty that sadly passed. dawn was very professional, thorough , friendly and relatable, she answered all my questions, gave me lots of advice and recommended some great tools that will help me sort things out at this difficult time. Thankyou Dawn x
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Samantha,
We are truly sorry to hear about the passing of your aunt. It's heartening to know that our colleague was able to provide such professional, thorough, and friendly support during this difficult time. We're glad they could answer your questions and offer helpful advice and tools.
We will share your kind words with Dawn and the team.
Kind regards,
Owen (Customer Services)
Excellent experience…
My husband and I used this service to have mirror wills drawn up. Our telephone conversation with Tracy Potter was friendly and constructive. She talked us through the process and was very clear and helpful. Being sent the "Getting Ready for your Appointment" document prior to the appointment was very useful and meant we had gathered all the relevant information needed for Tracy. We felt very confident in the advice she gave and would feel happy to recommend this service.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Mrs Kerr,
We are delighted to hear about your very positive experience. It's wonderful that our colleague was friendly and constructive, explaining the process clearly and helpfully. We are pleased that the "Getting Ready for your Appointment" document was useful and that you felt confident in the advice given.
We will share your kind words with Tracy and the team.
Kind regards,
Owen (Customer Services)
Will and LPA consultation
Tim Woodburn was extremely informative and helped guide my wife and me through the process of updating our wills and putting lpas in place
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear James,
We are delighted to hear about your positive experience. It's wonderful to know that our colleague was extremely informative and helped guide you through the process. We will share your kind words with Tim and the team.
Kind regards,
Owen (Customer Services)
Successful meeting for estate-planning
Andrew Ford created a relaxed atmosphere in which to discuss my estate planning. He answered the questions which had prompted me to seek the review. His reassurance that everything was on track and that I do not need to rewrite my ten-year-old will was very welcome.
Thank you, Andrew.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Mike,
We are delighted to hear about your very positive experience. It's wonderful to know that our colleague created a relaxed atmosphere and answered all your questions, providing reassurance that everything was on track. We are pleased you found the discussion helpful.
We will share your kind words with Andy and the team.
Kind regards,
Owen (Customer Services)
Called for advice
Called for advice. The lady was absolutely brilliant and went through everything and answered all my questions. Amazing service
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear L Atkin,
We are so pleased to hear that you received brilliant service and that all your questions were answered. We appreciate your kind words about our amazing service! We will share your feedback with Dominque and the team.
Kind regards,
Owen (Customer Services)
Stephen was really helpful and clear…
Stephen was really helpful and clear throughout our call. Co-op are easy to deal with and well priced. Fully recommend.
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear John,
We are delighted to hear you had such a positive experience. It's wonderful to know that our colleague was helpful and clear, and that our services were easy to deal with and well-priced. We will share your kind words with Stephen and the team.
Kind regards,
Owen (Customer Services)
James and the team at Co-op legal…
James and the team at Co-op legal services completed the probate process and distribution of my late uncles estate professionally and diligently, I felt confident throughout that they were doing the right things as required by HMRC and the Will, thank you
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear David,
We are delighted to hear about your very positive experience. We are pleased that our team completed the probate process and estate distribution professionally and diligently. It's wonderful that you felt confident throughout the process.
We will share your kind words with James and the team.
Kind regards,
Owen (Customer Services)
DO NOT use this company for probate
Such bad customer service I don’t even know where to start. I have multiple call logs trying to ring through to the Co-op legal services anywhere from 9 in the morning to their closing times and no answer. I’ve been trying to get in touch with my case manager DW regarding my dad’s estate for over a month now and no response even though we got put under a deadline to respond. Almost seems like now we are being ignored and it’s probably costing us the luxury. Do not use this company for probate.
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Afternoon
Thank you for your review. I can confirm that your comments have been passed to the Case Manager for consideration.
Kind regards
Owen
Customer Services
Danielle Wiley provided me with great assistance
Danielle Wiley provided me with great assistance over a sad period of my wife's death. It has been difficult to complete forms and provide information, however, with Danielle's help we have got through to this final stage.
23 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear David,
We are truly sorry for your loss and pleased to hear that our colleague provided great assistance during such a difficult time. We understand how challenging it can be, and we are glad we could help you through to this final stage. We will share your kind feedback with Danielle and the team.
Kind regards,
Owen (Customer Services)
Estate planning
Gail Gill was our Estate Planning Consultant and his knowledge, expertise, patience and understanding was exemplary making the whole experience of updating our Wills stress free and straightforward.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear DB Allen,
We are delighted to hear about your very positive experience. We are pleased that our colleague's knowledge, expertise, patience, and understanding made the experience of updating your Wills stress-free and straightforward. We will share your kind words with Gian and the team.
Kind regards,
Owen (Customer Services)
Helpful Service
Richard was very helpful, clear concise and empathetic.
18 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Paul,
We are so pleased to hear that our team member was able to provide such clear and helpful assistance. Thank you for taking the time to share your positive experience with us. We truly appreciate your feedback.
We will be sure to share your review with Richard and the team.
Kind regards,
Owen (Customer Services)
Will and estate planning…
Paul was helpful and explained all the information well, made each step of the process simple enough to follow and thus made the process one which was easily understood.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Andy
Thank you for your comments, we really appreciate your feedback. We are so pleased to hear that we have been able to assist in such a clear and thorough manner and that you were satisfied with our Estate Planning service as a result.
We will share your feedback with Paul and the team.
Kind regards,
Owen (Customer Services)
Great service
Jayne was great during our meeting. She explained everything really clearly and helped me make all the necessary decisions about my will. I was very pleased that Jayne was my advisor. The whole process was straight forward. I would recommend this service.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Sarah,
We are delighted to hear about your very positive experience. We are pleased that our colleague explained everything clearly and helped you make all the necessary decisions. It's wonderful that the whole process was straightforward, and we appreciate your recommendation. We will share your kind words with Jayne and the team.
Kind regards,
Owen (Customer Services)
So far this has been an excellent…
So far this has been an excellent experience. Tracy Potter, our consultant was warm, knowledgable, made us aware of hidden complexities we had no idea about and guided us through the process with care and clarity. So far, can highly recommend!
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Morning,
We are delighted to hear about your excellent experience. It's wonderful that our colleague was warm, knowledgeable, and guided you through the process with care and clarity, making you aware of complexities. We appreciate your recommendation.
We will be sure to share your feedback with Tracy and the team.
Kind regards,
Owen (Customer Services)
Siobhan was very helpful and explained…
Siobhan was very helpful and explained my options clearly and precisely. Siobhan made the whole experience stress free.
Thank you Siobhan. X
17 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Tracey,
We are delighted to hear you had such a positive experience. It's wonderful to know that our team member was very helpful and explained your options clearly, making the whole experience stress-free. We will share your kind words with Siobhan and the team.
Kind regards,
Owen (Customer Services)
Meeting with Andrew Ford Co-op Estate Planning Consultant
Today was my second meeting with Andrew Ford. (Coop Estate Planning Consultant)
On both occasions I have been impressed with his friendly, yet very professional demeanor. He explained the workings of Estate Planning in such a way that I understood to an extent, although I do admit EP can be a complex subject. Overall I am more than satisfied with the service Andrew provided me with.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Michael
We are so pleased to hear about your positive experience with our Estate Planning Consultant. It is wonderful to know that our team member's friendly and professional approach helped you understand a complex subject. We appreciate you sharing your satisfaction with the service provided.
We will share your feedback with Andy and the team.
Kind regards,
Owen (Customer Services)
Excellent Service
Friendly, helpful, timely and informative service with good communication every step of the way - thank you TM.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear DJG,
We are delighted to hear you had such a positive experience. It's wonderful to know that our service was friendly, helpful, timely, and informative, with good communication throughout.
We will be sure to share your feedback with Tiffany and the team.
Kind regards,
Owen (Customer Services)
Straight forward process and helpful case manager
The process was straight forward and not overly complicated. JC was very helpful responding to any queries and ensuring everything was set up correctly.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear James,
We are delighted to hear that the process was straightforward and not overly complicated. We are pleased that our colleague was very helpful in responding to your queries and ensuring everything was set up correctly. We will share your kind words with Jack and the team.
Kind regards,
Owen (Customer Services)
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