Caitlin Gleadell (CRG) has been so helpful and patient while helping my partner and me prepare our wills. We had quite a few questions and took a while to come back with all the details, but she expla... Voir plus
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i)An experienced and personable person to talk to.ii)Anthony was careful to 'flag up' any awkward questions very expertly iii) The only downside was that I could have done with a 'ballpark' costing at... Voir plus
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We found that this was a straight forward process. Hassan Ali was clear and honest throughout, explaining clearly anything we needed clarification on. We didn't feel rushed in our decisions and was a... Voir plus
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Everything went perfectly. No hidden costs, no pressure sales, just thorough information and explanation. We signed up for wills with a view to the LPAs at a later date - no prompting to do either. Fo... Voir plus
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À propos de l'entreprise
- Services juridiques
- aussi dans
- Avocat spécialisé dans les divorces
- Avocat spécialisé en dommages corporels
- Avocat spécialisé en droit de la famille
- Cabinet d'avocats
Écrit par l'entreprise
Legal advice without jargon. The fee we quote is the fee you pay. No nasty surprises. Call Co-op Legal Services on 0333 331 5342 and we will help you. Named Probate Provider of the Year and National Will Writing Firm of the Year in the British Wills and Probate Awards 2018.
Coordonnées de contact
1 Angel Square, M60 0AG, Manchester, Royaume-Uni
- 0330 606 9548
- www.co-oplegalservices.co.uk
4,8
Excellent
19 k avis
Aucun historique récent de demande d’avis
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The service was fast
The service was fast, excellant and very helpful.Thank you so much BJ.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Ekaterina,
We're so pleased to hear that our service was fast, excellent, and very helpful. Your positive feedback is greatly appreciated, and we're glad we could assist you.
We will be sure to share your feedback with Jessie and the team.
Kind regards,
Owen (Customer Services)
Co-Op Will planning was very convenient.
Caroline was very informative and lovely to speak to. The whole process was really easy. Highly recommended.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Julian,
We are delighted to hear you had such a positive experience. It's wonderful to know that our team member was informative and lovely to speak to, making the process easy for you. Thank you for your kind words! We will share your feedback with Caroline and the team.
Kind regards,
Owen (Customer Services)
Probate doesn't have to be a headache.
The whole experience from start to finish was reasonably stress free, they worked effectively and efficiently for me and kept me informed. JEHO my case manager was prompt and helped me understand the whole process.
17 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Natalie,
We are delighted to hear that your experience was reasonably stress-free and that our team worked effectively and efficiently. It's wonderful that your case manager was prompt and helped you understand the entire process.
We will be sure to share your feedback with Jessica and the team.
Kind regards,
Owen (Customer Services)
Three Weeks - Still no Will :(
After the initial call with them to give details of our will requirements, three weeks later and we still don’t have any documentation to sign.
Lots of delays (we have gone back asap) and incorrect details sent back by Co-Op.
Very little communication from them, wait days for any updates.
Very frustrating:(
11 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Julian
Thank you for your review. I am sorry to hear of your concerns.
Can you please contact complaints@coop.co.uk so we can look into this for you.
Kind regards
Owen
Customer Services
Brian was very clear in the explanation…
Brian was very clear in the explanation of all the options we had regarding wills and power of attorney. We were directed towards the Coop via our banking, this is definitely the best thing the bank has done for us,
Brian explained all the alternatives. We will definitely recommend the coop legal service to friends who need this service.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Jo-ann,
We are delighted to hear about your very positive experience. It's wonderful that our colleague clearly explained all the options for wills and power of attorney. We are pleased that our service was the best thing your bank has done for you and appreciate your recommendation.
We will be sure to share your feedback with Brian and the team.
Kind regards,
Owen (Customer Services)
Co-operative Legal Services - Simply The Best!
After the passing of both parents and the required estate administration, my brothers and I have been so impressed with the professionalism, communication, information and speed of process, and have been recommending Co-op Legal Services to friends and acquaintances ever since. It really has been a stress free experience and very much appreciated. Given the horror stories we hear from others I simply cannot recommend Co-op Legal Services enough. A heartfelt shoutout to Daniel Bradbury (DBR) our Case Officer who acted way beyond and exceeded any of our expectations. Thank you!
23 septembre 2025
Avis spontané
Réponse de Co-operative Legal Services
Dear Ian,
We appreciate you sharing your positive experience during such a difficult time. It's wonderful to hear that our professionalism, communication, and speed of process made the estate administration a stress-free experience. We are delighted that our team exceeded your expectations. We will share your kind comments with Daniel the team.
Kind regards,
Owen (Customer Services)
Yasmin was briliaint and explainef…
Yasmin was briliaint and explainef evering
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Barry,
We're so happy to hear that our team provided such a brilliant and informative experience for you. We truly appreciate your kind words!
We will be sure to share your feedback with Yasmin and the team.
Kind regards,
Owen (Customer Services)
Excellent service
I dealt with Ifvor and Ben in a very difficult time. They were both so genuinely concerned and helpful. Ben spent over an hour on the phone with me answering all my queries and making sure I understood the Probate process. They both helped to turn a tricky situation into something more manageable
1 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Alexandra,
We are delighted to hear about your very positive experience during a difficult time. We are pleased that our colleagues were genuinely concerned and helpful, taking the time to answer all your queries and ensure you understood the process. It's wonderful that they helped turn a tricky situation into something more manageable. We will share your kind words with Ifvor and Ben.
Kind regards,
Owen (Customer Services)
Friendly, helpful service.
Friendly, helpful service during phone meeting with Shimona. All aspects covered clearly and efficiently.
11 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Robert,
We appreciate your positive feedback and are happy to hear that your phone meeting was friendly and helpful. We're glad that all aspects were covered clearly and efficiently.
Kind regards,
Owen (Customer Services)
Chloe Haydock
I can’t speak more highly of the service Chloe has provided. She was my first point of contact and she has been brilliant: compassionate, professional and patient, and her communication has been outstanding. She twice followed up a conversation we had with a call back to offer something she thought better suited to my needs once she’d reviewed my information, including one such service that saved me a significant amount of money. The death of a family member is a difficult time not only emotionally but also due to the substantial amount of admin it is necessary to complete talking to lots of different companies/institutions. My experience with the Coop was by far and away the best I have had, and I would recommend them to anyone. I hope Chloe’s superiors are aware of the terrific job she does and she is commended accordingly.
1 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Afternoon,
We are so grateful for your kind words and for acknowledging the support and professionalism provided during such a challenging time. It's wonderful to hear that the process felt more manageable. We're especially pleased that our colleague's approachability, compassion, and clear explanations made a significant difference. We will ensure your appreciation for their excellent service is shared with the team. Thank you for recommending our services.
We will be sure to share your feedback with Chloe and the team.
Kind regards,
Owen (Customer Services)
Brian Helmers
Brian, was patient, friendly and explained all the options open to us in a clear and concise way. This meant we could talk through pathways and find the best solution during the meeting.
17 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Mark,
We are delighted to hear about your very positive experience. We are pleased that our colleague was patient, friendly, and explained all the options clearly, helping you find the best solution.
We will be sure to share your feedback with Brian and the team.
Kind regards,
Owen (Customer Services)
Will Writing services
I recently used the will-writing service and was very pleased with the experience. The process was straightforward, efficient, and explained clearly at every stage. All of our questions were answered promptly, and the documents were prepared professionally with the requested amendments handled quickly.
A special thank you to TW, who acted as our case manager throughout the process. TW was knowledgeable, responsive, and made everything easy to understand, ensuring the whole experience was smooth and stress-free.
I would happily recommend this service to anyone looking for reliable and professional will-writing assistance.
17 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Anup,
We appreciate your positive feedback. We're so glad you had an excellent experience with our services and that the process was straightforward and efficient. It's wonderful to know that all your questions were answered promptly and that the documents were prepared professionally. We will share your kind words with Tasneem and the team.
Kind regards,
Owen (Customer Services)
Kayleigh was a special person to work…
Kayleigh was a special person to work with during my most difficult period with the passing of my mother aged 99.
Kayleigh was immensely patient and caring being both efficient and knowledgeable.
She made dealing with Mum’s estate so much easier than I expected.
17 janvier 2026
Avis spontané
Réponse de Co-operative Legal Services
Good Afternoon,
We are delighted to hear about your very positive experience during such a difficult time. We are pleased that our colleague was immensely patient, caring, efficient, and knowledgeable, making the process much easier for you. We will share your kind words with Kayleigh and the team.
Kind regards,
Owen (Customer Services)
Quality
As you would expect - efficient, knowledgeable, value for money. Slight ‘sales’ feel but I guess that is understandable
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Gary,
We're glad you found our service efficient and knowledgeable. We appreciate your feedback regarding the sales approach and will consider it.
We will be sure to share your feedback with Caroline and the team.
Kind regards,
Owen (Customer Services)
Estate planning & wills
We had a call with Tim Woodburn, Estate Planning Consultant, as we were in a position that we needed to update our wills.
Tim was very helpful, and explained everything we needed to know to make an informed decision in respect of our wills and also lasting power of attorney’s.
I would happily recommend this service and want to thank Tim again for his help and support, we have every confidence that we have made the right decision following our consultation.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Karen,
We are delighted to hear about your very positive experience. It's wonderful that our colleague was very helpful and explained everything clearly, allowing you to make informed decisions. We are pleased that you have every confidence in the decisions made. We will share your kind words with Tim and the team.
Kind regards,
Owen (Customer Services)
Great service
Great service, knowledgable, diligent, and great to talk to.
22 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Redeeming Features,
We are so pleased to hear that you found our service to be excellent, knowledgeable, and diligent. Thank you for taking the time to share your positive experience with us.
Kind regards,
Owen (Customer Services)
We are really pleased with the service…
We are really pleased with the service we received the gentleman was friendly , professional and made everything easy to understand. I felt comfortable throughout and there was no pressure at all.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Beverley,
We are delighted to hear about your very positive experience. We are pleased that our colleague was friendly, professional, and made everything easy to understand, ensuring you felt comfortable and under no pressure.
We will be sure to share your feedback with Oliver and the team.
Kind regards,
Owen (Customer Services)
Grant of Probate
I rang up initially to just make an inquiry but ended up giving the go-ahead for the Co-op to proceed with my request for a Grant of Probate. The reason for this was that Susan the Probate Consultant explained everything to me very clearly and gave me a step by step explanation of the process and how they deal with it. She finally gave me a fixed fee quote at the end of our conversation. As this was acceptable it therefore seemed illogical not to proceed there and then, which I did. I am very pleased with the service so far and could not be happier. John.
19 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear John,
We are delighted to hear about your positive experience and that the consultant was able to clearly explain the process and provide a transparent fee. It's wonderful to know you are pleased with the service so far.
We will be sure to share your feedback with Susan and the team.
Kind regards,
Owen (Customer Services)
A very supportive service which enables you to make informed choices and decisions.
We decided to contact The Co-op Legal Services to update our Wills. We spoke to Nicholas Minshull initially. He explained everything clearly and arranged for us to receive a video call. All instructions on this process were provided and were easy to follow. Our Consultant on the video call was Tracy Potter. She made us feel totally at ease and explained everything clearly. All our queries received clarification which helped us to make informed decisions on what we needed and wanted. We felt supported at every stage and really appreciated the knowledge and guidance. We thoroughly recommend this service.
21 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Heather,
We appreciate your positive feedback. We are delighted to hear that our team clearly explained everything and made you feel at ease. It is wonderful to know that your queries were clarified, helping you make informed decisions. We are glad you felt supported and valued the guidance provided.
We will be sure to share your feedback with Nicholas and Tracy to share with the team and the team.
Kind regards,
Owen (Customer Services)
I just cannot begin to describe how…
I just cannot begin to describe how very caring and helpful Libby has been throughout the torrid time of me having to handle my Mums estate. She is the most caring and understanding individual, a lovely girl. Very sensitive and understanding throughout this difficult time. The world needs more Libby’s ❤️ and this was over months of the estate being sorted out.
18 septembre 2026
Avis spontané
Réponse de Co-operative Legal Services
Dear Susan,
We appreciate you sharing your experience. We are so pleased to hear that our colleague was caring and helpful during a difficult time. It's wonderful that they were sensitive and understanding throughout the process. We will share your kind comments with Libby and the team.
Kind regards,
Owen (Customer Services)
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