Having brought coal by the tone over the past three years, Coal Drop was a new supplier from my regular go to coal distributor. I found their prise very competitive for the same product I have been p... Voir plus
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Fantastic product and value, only thing wrong was the ton of coal was loaded on to just one single pallet, the driver was fantastic but really struggled with the weight, so split the pallet and slight... Voir plus
Excellent customer service and nice to be able to talk to a human (for a change). Good price and spot on delivery .
Coal Drop fitted in the delivery to suit us and even altered it again to avoid weather issues. Very helpful driver stacked the bags exactly where I needed them. Other suppliers just dump them on the... Voir plus
À propos de l'entreprise
- Fournisseur de chauffage
- Fournisseur de charbon
- Fournisseur de bois de chauffage
- Compagnie de combustible solide
Écrit par l'entreprise
Coal-Drop is our online retail outlet for premium smokeless fuel and kiln dried hardwood logs. We are specialists in the domestic fuel market with over 60 years experience in the trade. We are based in the West Midlands and serve customers all over the United Kingdom. We pride ourselves on providing quality fuels, great prices and excellent customer service. We aim give each customer a seamless and straightforward shopping experience with a reliable and effective after-sales support service. We understand the importance of using good quality fuel products which is why we only offer fully approved and authorised fuels that have passed quality control checks, ensuring our customers get what they expect with every order.
Coordonnées de contact
Royaume-Uni
- www.coal-drop.co.uk
4,8
Excellent
133 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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Very helpful and pleasant staff.
23 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your kind words. We’re delighted to hear that our staff were helpful and pleasant—it’s something we take great pride in. We hope to serve you again in the future 👍
Great delivery on specified day
Great delivery on specified day, good price and a very helpful driver
23 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Many thanks for your review. It’s great to hear you were happy with the price, delivery timing, and the help provided by the driver. We’ll be sure to pass your comments on.
Simply the best
A simple phone call. Everything arranged ( with a real person) prompt delivery on day arranged
18 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you—this is exactly the service we aim to provide. We’re glad you appreciated speaking to a real person, having everything arranged simply, and receiving prompt delivery on the agreed day. We llok forward to serving you again 👍
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your feedback. We’re very pleased to hear the delivery went smoothly, that our driver was polite, and everything was placed exactly where you needed it.
Organised, knowledgeable and helpful staff
I ordered over the phone and the chap that I spoke to was so pleasant and helpful. He made ordering extremely easy and stress free.
The delivery was also efficient and painless. The driver was helpful and obliging. I am so pleased.
25 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you so much for such a detailed and kind review. We’re delighted that ordering over the phone was easy and stress‑free, and that both our office team and driver looked after you so well. Your satisfaction really does make all the difference to us.
Réponse de Coal Drop: Nationwide Fuel Suppliers
What wonderful feedback—thank you! We’re extremely proud of our team, and it’s great to hear that their politeness, helpfulness, and respect stood out. Full marks like this mean a lot to us.
As described
9 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your 5‑star review. We’re glad everything arrived exactly as described and met your expectations. We appreciate your support and look forward to serving you again in the future! 😁
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thanks for taking the time to leave a review. We’re really pleased you were happy with both the price and the delivery service. We appreciate your custom and look forward to helping you again.
Delivered on time and great fuel with…
Delivered on time and great fuel with hardly any ash .fire in 24hrs and only 1/2 ash pan.
That’s why I like Newheat and excel
11 mars 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you very much for your lovely feedback. We’re delighted to hear the fuel performed so well with minimal ash and such a long-burning fire. Thank you for your continued trust.
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you Linda for your great feedback. We truly appreciate your custom and look forward to serving you again in the future. Take care 😁
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for you excellent feedback and review. We always strive to provide the best service possible and look forward to serving you again in the future.
Coal Drop exceeded my expectations
Coal Drop exceeded my expectations. They changed my delivery time when my circumstances altered. The delivery was brought by a local driver before I started work. I am very grateful he reversed down our drive so we didn't have to transport the sacks too far. Thank you Coal Drop.
25 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your lovely review. We're so happy to hear your delivery and overall experience with us was to a high standard. We always try and work with, and strive to meet, the needs and changing demands of our customers. Thank you for your kind words and we look forward to serving you again in the future.
Great price and fast process
Delivery slot chosen to suit me, great price, and quick delivery process. Would highly recommend.
9 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your great review. We're super happy you had a great service from us and we look forward to providing you with it again, next time. Thanks again 👍
Ease of ordering
Ease of ordering. Clear pricing structure easy access to the type of coal I wanted and easy purchasing options. Confirmation phone call for delivery access and then driver putting the pallet exactly where I wanted it.
2 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for such a complimentary review. We're so pleased you were able to navigate our website to find your choice of coal and could then place your order easily. We look forward to serving you again 👍👍
Great coal delivery
Yet again ordered my fuel forgot to put delivery day phoned within the hour sorted day done
Delivered put on my drive .Can not fault this service would and have recommend.
Thanks again lads A++ all the way
9 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thanks a bunch for another awesome review! We're so pleased to hear we hit the spot again for you with a great all-round service. Many thanks to you for coming back to us for a second order and we can't wait to serve you again on your third. We truly appreciate your custom and feedback 👍
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for your generous review. We always strive to do what we say and today we did just that, for you. Thank you for your custom and we look forward to serving you again in the future. ☺️👍
Again a fabulous product and service
28 janvier 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you so much for your continued support! We're thrilled to hear you're happy with both the product and the service once again. It’s customers like you that make what we do so rewarding.
Great fast and reliable service
Great fast and reliable service. Tom rang and arrange the delivery and was very helpful
2 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for this lovely feedback! We're delighted everything went smoothly and you appreciated the personal touch with the call, which helped make the delivery straightforward. We really appreciate your custom.
Brilliant service
Brilliant service. Went the extra mile, almost literally, to ensure delivery was made after an access issue arose. Can’t recommend enough. Thanks Tom for your help.
2 février 2026
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for such an uplifting review! We're so pleased we could resolve the access issue for you and ensured the delivery still went ahead. Tom thanks you for your mention and wishes you well. Your recommendation truly means a lot — thank you for your trust.
Réponse de Coal Drop: Nationwide Fuel Suppliers
Thank you for the kind review! We're pleased we could sort your query quickly. We aim to provide a top notch service all round. Your support is very much appreciated.
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