We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... Voir plus
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Lisez les avis des autres
First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... Voir plus
A very nice company to deal with - I have used Consols Oils for many years now and have always had good service from them. I like the relatively new online order set up as it enables me to order any... Voir plus
I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.
Coordonnées de contact
Plots 3 – 6 United Downs Industrial Estate, St Day, TR16 5HY, Redruth Cornwall , Royaume-Uni
- 01209 820274
- sales@consolsoils.co.uk
- www.consolsoils.co.uk
4,5
Excellent
238 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Non delivery
Delivery was due 28th Jan. No apology when not delivered. I telephoned on 29th to be told tanker ran out and it would be delivered on 30th. Person I spoke to was very helpful and arranged an inconvenience payment to be made to me. Oil delivered on 30th, late morning. It would seem that Consol Oils are an outlet for a faceless company upcountry and no longer have any say in what goes on. There should be more communication between company and customer.
28 janvier 2025
Réponse de Consols Oils
Hi Jill,
We sincerely apologise for the delay in your delivery, although I'm glad to hear our team were able to help and arrange recompense for the delay.
Our systems would usually send a notification when a delivery has to be rerouted, and we will be investigating why this did not happen in your case.
A member of our team will be in touch with you shortly to discuss your experience and to see what we can do to make amends.
In the meantime, if you have any additional feedback, please feel free to email us at feedback@consolsoils.co.uk.
Kind regards,
Andy
New Customer
From placing my first order with a very friendly and helpful Jo to a very efficient delivery… thank you
24 janvier 2025
NOT A BOT
The whole experience from ordering to delivery was made easy Great to talk to people AAA
3 janvier 2025
Delivered what I wanted and when.
7 janvier 2025
Efficient
I've been a customer of Consols Oils for a number of years, on and off. They deliver when they say they will, and do so with minimum of fuss. Thanks as always.
26 novembre 2024
I like consols because you are a local…
I like consols because you are a local company with good values and service.
26 novembre 2024
Oil delivered on time.
Oil delivered on time.
Driver informed,polite and friendly.
Thankyou
19 octobre 2024
Great driver
Great driver. He called ahead to navigate access issues properly. Very patient and efficient.
Break down of vehicles caused a substantial delay in delivery.
17 septembre 2024
Great service but oil delivery was 2…
Great service but oil delivery was 2 days later than stated, not a major problem but would have been better service had I been notified rather than having to call and chase delivery date.
17 septembre 2024
Great value and the driver was really…
Great value and the driver was really friendly and helpful
14 septembre 2024
Placed order 11th September
Placed order 11th September, delivery should have been by 18th but still haven't received!I
Telephoned on 25th and told delivery would be priorty,
apparently not.
Hoping this is a one of situation as service is normally a lot better
11 septembre 2024
Very pleasant and helpful delivery…
Very pleasant and helpful delivery person. I did expect a text message the day before to advise when delivery would be, unfortunately this didn’t happen, but your driver rang me and I went to the property within 5 minutes to unlock tank for him.
22 août 2024
Delayed delivery
Delayed delivery was not good but the revised date was adhered to and went smoothly. I was given a small discount to compensate for the delay.
18 août 2024
Easy delivery down a tight drive,and…
Easy delivery down a tight drive,and well priced local company
18 août 2024
Excellent Service
Delivery is fast, service is good and very easy ordering on line and the drivers are so helpful and friendly and respect your property
11 août 2024
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