We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... Voir plus
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First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... Voir plus
As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.
I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.
Coordonnées de contact
Plots 3 – 6 United Downs Industrial Estate, St Day, TR16 5HY, Redruth Cornwall , Royaume-Uni
- 01209 820274
- sales@consolsoils.co.uk
- www.consolsoils.co.uk
4,5
Excellent
239 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Paid extra for earlier delivery
Paid extra for earlier delivery, turned up 3 days late paid extra for nothing !!
Not happy @ all will not use again!
9 février 2024
Réponse de Consols Oils
Good morning Paula,
I'm sorry to hear your delivery did not arrive on the expected date, particularly having paid extra.
We will investigate why the delay occurred and check that the delay was communicated effectively. One of the team will be in touch and we'll aim to work on a resolution that you're happy with.
If you have any further comments or requests please email me at feedback@consolsoils.co.uk and I'll look into it personally.
Kind regards,
Andy
Great company all staff pleasant to…
Great company all staff pleasant to deal with all very helpful.
15 janvier 2024
The oil was ordered three weeks in…
The oil was ordered three weeks in advance with a specific day given for delivery to be made by. Unfortunately despite the long notice period, I had to contact Consols to establish why the oil was not delivered as indicated, I was told that the oil would be delivered the day following the date originally promised, it just seems difficult to understand that with such a long period in which to deliver why they missed the indicated date
15 janvier 2024
Réponse de Consols Oils
Hi Roger,
I'm sorry to hear your oil wasn't delivered on the expected date.
Usually this is caused by events out of our control such as a tanker breakdown, however, if that was the case it should have been communicated to you.
If you can reply back to feedback@consolsoils.co.uk and leave me your account number and/or email address then I'll ask the team to investigate and see what we can do to make it right.
Kind regards,
Andy
Brilliant service and the delivery guy…
Brilliant service and the delivery guy was fantastic
13 janvier 2024
Phone answered quickly and greeted with…
Phone answered quickly and greeted with a cheerful voice and happy to take my order immediately.
Delivery arranged for the following week at a competitive price.
What more could you want?
1 janvier 2024
Great service thoughtful and care of…
Great service thoughtful and care of property
Thanks will use again
6 janvier 2024
Peter the delivery driver is fantastic
5 janvier 2024
Great service
Ordered week before Christmas delivered within a few days. Excellent service couldn’t be more pleased. Thank you
18 décembre 2023
Amazing service
I checked my oil this morning to discover that the tank was empty! Called Steve at Consol Oils and amazingly they had a small tanker, with 100l spare kerosene making a delivery nearby. So amazingly I had a delivery within 3 hours of calling. Driver Andy is a superhero- saved my Christmas!!
21 décembre 2023
Avis spontané
Always reliable
28 novembre 2023
good service delivered on time &…
good service delivered on time & followed instructions to locate property
28 novembre 2023
Fast delivery
29 octobre 2023
Your driver was great
Your driver was great, very polite. And did the whole delivery within 10 minutes. Great chap
2 novembre 2023
Always a quick delivery and guys always…
Always a quick delivery and guys always friendly and helpful.
24 octobre 2023
Great ,
I've been with Consol for many years and have never had a problem .
Easy to order online , and if you can't do that , they're easy to talk to .
31 octobre 2023
Great service and prompt delivery.
29 octobre 2023
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