Consultiv Utilities Avis 

625
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Kyle Robertson and Andrew Dawson enough, they have helped us sort a new contract for our electricity which is way better than we expected. We will be asking for them to look into o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Craig Devaney basically, from start to finish he has been a pleasure to deal with - not only for this renewal but the previous one too. Listens, acts, does what he says he will do - so what more could... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been a customer of Consultiv Utilities for many years our account manager Beth Maley has always got us the best deals available on the open markets and over the years has saved our business... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Consultiv have made sorting out our utilities really straight-foward. Our assigned account manager, Beth Maley, has been really helpful in aligning all our contracts and getting us the best deals. The... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie
  2. aussi dans
  3. Fournisseur d'électricité
  4. Fournisseur d'énergie verte
  5. Solutions et équipement énergétiques

À propos de Consultiv Utilities

Écrit par l'entreprise

At Consultiv Utilities we deliver personalised solutions powered by smart technology supporting businesses of all sizes.

By leveraging our exceptional supplier partnerships, we empower organisations of any scale and industry to thrive. Join the ranks of over 6,700 satisfied customers who trust us to manage more than 21,800 meter points. Our dedicated utility experts ensure you experience unparalleled support tailored to your unique needs.

Our market-leading services include:

  • Buying Solutions
    • Fixed energy contracts
    • Flexible energy contracts
    • Energy Intensive Industries (EII) schemes
    • Power Purchase Agreements (PPAs)
    • MOP DC/DA contracts
    • Waste
    • Communications
    • Merchant services
    • Water
  • Energy Management Solutions
    • Account management
    • Energy risk management
    • Bureau
    • Capacity analysis
    • Climate Change Levy (CCL) rebates
  • Sustainability Solutions
    • Energy audits
    • Building services
    • Smart buildings
    • Energy generation and storage
    • Energy Savings Opportunity Scheme (ESOS)
    • Streamlined Energy and Carbon Reporting (SECR)
    • Carbon offsetting
    • 100% renewable energy

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

625 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 85 % de ses avis négatifs

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4,8

Tous les avis

(625)

139 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Highly Recommend

Cannot recommend Consultiv Utilities enough. Our Account Manager Amanda Harnett goes above and beyond to ensure we have the soundest prices on the market, plus the after care is excellent. Being looked after by Consultive and their professional, knowledgeable and super friendly team has taken the stress out of sourcing energy supply.

24 mars 2026
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Réponse de Consultiv Utilities

Hi Suzanne, thankyou for taking the time to give us a review. We are thrilled Amanda has been able to support you with your utilities! - Kind Regards, The Consultiv Team :)

Noté 5 sur 5 étoiles

Amazing

I have worked with Pamela Hamilton for a number of years now, and all I can say is she is amazing. Pam has saved our company time and money, always 1st class service and can’t recommend Pam and the company high enough.

19 mars 2026
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Réponse de Consultiv Utilities

Hi Leanne, we are delighted to hear that Pamela has been able to support your business and deliver real value. Your recommendation truly means a lot to both Pam and the whole team, and we look forward to continuing our work together. - Kind Regards, The Consultiv Team :)

Noté 1 sur 5 étoiles

Throughout this process

Throughout this process, I have experienced extremely poor service, a lack of clear communication, and ineffective problem solving. The matter has now been ongoing for over a month, and I have had to repeatedly chase for updates as no proactive communication has been provided.
This level of service has been very frustrating and disappointing. I would have expected the issue to be handled more efficiently and for updates to be communicated without the need for constant follow-up from my side. AVOID AT ALL COST!

19 février 2026
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Réponse de Consultiv Utilities

Hi there,

We’re sorry to hear that you’ve had a frustrating experience and appreciate you bringing this to our attention.
Having reviewed the correspondence, we can confirm that we have responded to your recent emails on the same day they were received. Following discussions with the waste contractor, the reported reason for the failed collections of the general waste container was that it had become overloaded and too heavy for the vehicle to safely lift. For safety reasons, drivers are unable to empty containers that exceed the safe lifting limits. You were therefore advised that some waste would need to be removed from the container to allow the lift to be completed.
We have continued to support you in resolving this and have sent a further email today at 15:36 with additional guidance on the actions required so that the collection can proceed successfully.
Please respond to the latest email or contact us directly so we can continue working with you to resolve the matter as quickly as possible.

Kind Regards- Consultiv Team

Noté 5 sur 5 étoiles

Mark and Craig were great helping us…

Mark and Craig were great helping us get set up in a quick turnaround. Really happy with the experience overall and the savings we will make.

27 février 2026
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Réponse de Consultiv Utilities

Thank you for the 5‑star review. We’re absolutely over the moon that both Mark and Craig had the opportunity to support your business, and we’re delighted to hear they made such a positive impact.
Both Mark and Craig are great assets to Consultiv, and we’re incredibly proud of the work they do.
kind regards
The Consultiv Team.:)

Noté 5 sur 5 étoiles

Andrew and Lewis at Consultiv Utilities

Andrew and Lewis at Consultiv Utilities are a cut above the rest. Not only did they negotiate a great contract for our electricity and gas, but they also went above and beyond to fix multiple issues we had with our previous setups. Their expertise saved us a significant amount of time and money. It’s rare to find brokers so dedicated to getting the fine details right. I highly recommend them for any business looking for honest, effective energy procurement.

6 mars 2026
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Réponse de Consultiv Utilities

Hi Bartosz,

Thank you for the fantastic feedback! It’s great to hear that Andrew and Lewis were able to support you with your utilities. They both take real pride in making sure every detail is handled properly, so your comments will mean a lot to them. We really appreciate your recommendation and your trust in Consultiv Utilities.

Kind Regards, The Consultiv Team :)

Noté 5 sur 5 étoiles

Excellent Service from Consultiv, Lewis and Andrew

I had a great experience with Consultiv. Lewis and Andrew were both incredibly helpful throughout the whole process. They took the time to explain everything clearly, answered all my questions, and made sure everything went smoothly from start to finish.

It’s clear they genuinely care about their customers and providing a high level of service. Professional, friendly, and efficient — I couldn’t have asked for better support.

I’d highly recommend Consultiv to anyone looking for a reliable and trustworthy company. Thanks again to Lewis and Andrew for all your help!

9 mars 2026
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Réponse de Consultiv Utilities

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that Lewis and Andrew were able to support you throughout the process and make everything clear and straightforward.

Providing a helpful, transparent, and smooth experience for our customers is something we genuinely care about, so it means a lot to know that came across during your time with us.

We're happy to hear you have had a fantastic experience with us.

Your recommendation truly means a lot to the whole team at Consultiv. :)

Noté 5 sur 5 étoiles

From onboarding to day to day…

From onboarding to day to day management Consultiv and in particular their agent Linzi, has been excellent.

We have and continue to receive excellent support and guidance and we have real confidence in their services and support.

Highly recommended.

4 mars 2026
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Réponse de Consultiv Utilities

Hello Oliver, Thanks for your 5 star review , We’re thrilled to have you with us. Thank you for the opportunity to work together. Linzi is a fantastic colleague who’s always more than happy to share advice when you reach out.
kind regards
The Consultiv Team.

Noté 5 sur 5 étoiles

Jamie Cooke has been my consultant for…

Jamie Cooke has been my consultant for some time now and he has always kept me up to date with any new changes to energy that would affect our business, it has been a pleasure working with such a professional individual and company

27 février 2026
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Réponse de Consultiv Utilities

Hi Lisa,

Thank you for taking the time to share such wonderful feedback.

We’re so pleased to hear that Jamie has consistently kept you informed and supported through changes in the energy market. Staying proactive and making sure our clients feel confident and up to date is something we pride ourselves on, so it’s fantastic to know that’s been your experience.

It’s a pleasure working with you as well, and we truly appreciate your continued trust in Jamie and the team.

Kind Regards - The Consutliv Team :)

Noté 5 sur 5 étoiles

Absolutely brilliant customer service

Absolutely brilliant customer service, they make so much easier for you and saves all time & hassle.
Thank you Amanda, you’re brilliant.
Highly recommend thank you ☺️

25 février 2026
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Réponse de Consultiv Utilities

Hi Chantel,

Thank you so much for your lovely review! 😊

We’re absolutely delighted to hear that you found the process easy and hassle-free — that’s exactly what we aim for. I’ll be sure to pass your kind words on to Amanda; she’ll be thrilled to know she made such a positive difference to your experience.

We truly appreciate your recommendation and your support.

Kind Regards, The Consultiv Team.

Noté 5 sur 5 étoiles

Amazing service

Amazing service. Rachael is always on hand when I need her, nothing is ever too much! Makes my day a little bit easier, not having to deal with the energy companies myself.

25 février 2026
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Réponse de Consultiv Utilities

Hi Megan, thankyou for review! Rachael is a great asset to our team and we are pleased she has been able to support you with your utilities. - Kind Regards, The Consultiv Team :)

Noté 5 sur 5 étoiles

5 stars

I have given 5 stars, as cannot fault the service my Mum & I have been given by Thomas Davies.
He has been amazing at getting the best price for us & taking this headache out of our hands.
Thomas is friendly & makes things simply to understand & goes above & beyond to make sure we are happy with every process.
Can't recommend them enough

25 février 2026
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Réponse de Consultiv Utilities

Hi Becki,

Thank you for your 5 star review it's greatly appreciated. We are over the moon we have the opportunity to support your business. Thomas goes the extra mile to help and support where he can.

kind regards
The Consultiv Team!

Noté 5 sur 5 étoiles

Control Fabrications

We have only been with ConsultivUtilities for about a month, but within that short time, we have built up a really good relationship with Andrew Dawson and Jayden Howard. They are both friendly, polite, professional and knowledgeable. They are always willing to help and nothing is ever too much trouble for them. They are continuously keeping us updated on our contract progress and have taken away all the stress of the process. We have signed gas, electric and water contracts and have made considerable savings. We are also looking at EV charging points too, we would definitely recommend them.

24 février 2026
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Réponse de Consultiv Utilities

Hi Rachel, thankyou for taking the time to give us a great review, this is much appreciated. We are thrilled you have developed an amazing relationship with our team and they have been able to support you with a range of utilities! - Kind Regards, The Consultiv Team :)

Noté 5 sur 5 étoiles

Energy Contracts with Consultiv

We started with a waste contract with Consultiv, it has worked for us really well, saving money, any problems are sorted out for us (no more trying and failing to speak to the supplier). Regular check ins to make sure things are running smoothly.
Now we have our utility contracts through Consultiv, Michael Jeynes from Consultiv has taken our 12 accounts which were all renewing at different times with different suppliers and consolidated the renewal times and suppliers, we are not even a big company and are looking at a saving of around £17,000!
Speaks for itself, but we have also saved hours and hours of work constantly reviewing contracts and getting quotes etc.
Thank you!

20 février 2026
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Réponse de Consultiv Utilities

Hi there, thankyou for taking the time to give us an amazing review! We are thrilled Michael has been able to support you with your utilities. - Kind Regards, The Consultiv Team :)

Noté 5 sur 5 étoiles

We have given this Company 5 * due to…

We have given this Company 5 * due to their professionalism, care and understanding . I have been dealing with Jamie Barber and from start to finish he has been very concise in his approach. We felt heard in what we needed and his advice was very valuable. Jamie and Dan found us a good deal and the process went through smoothly. With Jamie as our accounts manager we can relax knowing that we as a company will be well look after. Jamie professionalism, and customer care that he gives and has shown to us is second to none .

18 février 2026
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Réponse de Consultiv Utilities

Hi Diane,

Thanks for the 5 star review.
We truly appreciate the opportunity to help and support and offer great industry advice. Its fantastic to read you felt heard. We are over the moon Jamie and Dan left a great impression.
once again thank you.

Kind Regards
The Consultiv Team.

Noté 5 sur 5 étoiles

The Broker we have dealt with a few…

The Broker we have dealt with a few years now is honest in his approach and we appear to benefit from his advice

9 février 2026
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Réponse de Consultiv Utilities

Hi Janet,

Thanks for the 5 star review it is very much appreciated. we are happy to help and and over the moon you are onboard with us .

If you require anything further please let us know and we will be happy to help.

Kind Regards
The Consultiv Team!

Noté 5 sur 5 étoiles

dealt with Jeri

dealt with Jeri, very helpful and polite, resolved all the issues, kept us up to date with the process, would happily deal with this company and Jeri again

16 janvier 2026
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Réponse de Consultiv Utilities

Hi Debbie,
Thanks for leaving a 5 star review for JERI. We are over the moon Jeri has supported you resolving the issues whilst keeping you updated with her progress. Happy to be of service for future requirements .

kind regards
The Consultiv Team.

Noté 5 sur 5 étoiles

Jeri Sumner is a delight!

Jeri Sumner has been an absolute joy to work with from the very beginning. She is knowledgable, professional and super helpful with everything and is a huge credit to Consultiv! She has not only made dealing with Utilities easy, but I have thoroughly enjoyed all communications with her

16 février 2026
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Réponse de Consultiv Utilities

Hi Kate,
Thanks for Leaving Jeri a 5 star Review!

We are over the moon to you are please with Jeri, she is a fantastic Colleague. We are very grateful she has had the opportunity to support you and your business.

Kind Regards
The Consultiv Team

Noté 5 sur 5 étoiles

Great and helpful service.

Made everything really straight forward and saved my business a load on my energy bills.

Everyone I spoke to on the team was very friendly and easy to talk to.

13 février 2026
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Réponse de Consultiv Utilities

Hi Mario,

Thanks for the 5 star review!
We are please to have the opportunity to support you and your business.
Our entire team are super friendly and very approachable. Please don't hesitate to reach out if you require anything further.
kind regards
The Consultiv Team!

Noté 5 sur 5 étoiles

Bill Dispute

We have been dealing with Jon Malcolm at Consultiv Utilities for a number of years now and cannot praise Jon enough for how he has helped us over this time. Most recently he helped us with an incorrect bill, that was for a very large amount, that we had received from our electricity provider. Jon dealt with the situation in a very professional and knowledgeable way and managed to get it resolved very quickly. Nothing is ever too much trouble for Jon and he always goes above and beyond.

12 février 2026
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Réponse de Consultiv Utilities

Hi Sue,
Thanks for taking the time to write a lovely 5 star review for Jon, We are over the moon Jon has been able to support you with your Utilities and resolve the billing issues you have experienced recently. Jon has a wealth of knowledge he has collated with his time in the industry and always goes the extra mile to fully resolve problems.
kind regards
The Consultiv Team.:)

Noté 1 sur 5 étoiles

Lack of communication bad customer service

We has been contacted by consultiv utilities , last year March time regarding our waste , they have found another provider( cheaper better etc ) couple of days before swapping a suppliers I had a gut feeling something isn’t right anyway I have email them just to double check and there it was ! Transition wasn’t set up ended up being stuck with my old one difference was now I had third party company invoicing me , how this effect my buisness , they don’t check with Grundon how many collection actually has been made so they just invoice me for whole months even thy missed few collections, anyway I requested to go back directly with Grundon no refund had been offered Dan S… was dealing with my case absolutely useless person in that buisness will never recommend it to anyone .

12 février 2026
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Réponse de Consultiv Utilities

Thank you for taking the time to leave your review. I’m genuinely sorry to read about your experience and the frustration this situation has caused your business.
To clarify, our role is to broker and manage the contract on your behalf once a change of supplier has been agreed and correctly set up. In your case, the transition unfortunately did not complete as intended, which meant you remained with your existing supplier while billing was administered via a third party. I would be more than happy to look into this further and see if there is anything else we can do to help bring this to a fair conclusion.

Kind Regards
The Consultiv Team.

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