Love my new sofa! Great choices in a beautiful well kept store Staff helpful and informative Delivery was the same day but only because I bought ex display model which is in perfect condition D... Voir plus
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Joanna was very helpful when we were deciding on which fabric to choose for the settees and made suggestions on colour of walls, etc. Only problem was that the colour samples she had ordered for u... Voir plus
L'entreprise a répondu
You can always rely on getting the best help and expertise when buying at Cooks. You are never rushed or pushed into buying - have shopped at Cooks for at least 40 years and never been disappointed
We had looked at the website but wanted to see what the bed and mattresses were like in store. All the staff members we passed spoke a cheery good afternoon. Upstairs we were met by Louise who was ver... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Coordonnées de contact
28 Goosemoor Lane, B23 5PN, Birmingham, Royaume-Uni
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Cookes is a great place to find exactly…
Cookes is a great place to find exactly what you are looking for. Ben was great as always.
9 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will make sure it is passed on to Ben.
Best regards,
The Cookes Team
Very professional and helpfull.
6 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Very good experience
Sue was very helpful knowledgable but not pushy.
Good selection of stock to try out also helps very much.
Only gripe was on price. Could have purchased elsewhere at same or slightly cheaper but the other factors mentioned above did sway us towards Cookes.
Well done very good customer service.
Yet to experience delivery, hope as good as purchase process.
4 mai 2026
Réponse de Cookes Furniture
Thank you for your lovely feedback! It’s wonderful to hear you had a great experience and thank you for choosing Cookes! We will make sure your feedback is passed on to Sue.
Best regards,
The Cookes Team
Competent friendly service
3 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Cooks is an old established company…
Cooks is an old established company with a good reputation.
We came here to purchase a rug, the staff were very helpful and they even had a book of all the rugs that were available even if not on show in the store.
The ordering process was very easy and simple and the whole thing from start to finish was excellent.
18 avril 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
A large selection of beds and…
A large selection of beds and mattresses. Helpful knowledgeable staff (Alan Davis).
1 mai 2026
Réponse de Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and will make sure it is passed on to Alan.
Best regards,
The Cookes Team
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Excellent puurchasing experience
Excellent puurchasing experience, knowledgeable curtious staff, well stocked & laid out display of furniture. Would recommend witgout hesitation.
1 mai 2026
Réponse de Cookes Furniture
A huge thank you for your 5-star review! We’re so pleased you had a positive experience and chose Cookes.
Best regards,
The Cookes Team
Great customer service
We were served by a such a pleasant and helpful salesperson (David), whose thorough knowledge of the products made our final decision of what to purchase so much easier. Great customer service.
4 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback. Your kind words will be shared with David.
Best regards,
The Cookes Team
Sales Consultant- Paul
Sales Consultant- Paul, was exceptional talked us through the sofa makes and styles. Very helpful showing us all of the fabrics available and giving us an insight to how they would look if not on show. Couple of other staff also very pleasant and helpful.
4 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback. We will be sure to share your lovely feedback with Paul.
Best regards,
The Cookes Team
All staff are very helpfull
All staff are very helpfull , patient and friendly
Lovely Coffee also 😊
4 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Anita was just great,knowledgeable,and…
Anita was just great,knowledgeable,and listened to my needs
27 avril 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will pass it on to Anita.
Best regards,
The Cookes Team
Excellent and professional service and…
Excellent and professional service and advice from the staff. We found what we were looking for.
Thx.
2 mai 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Brilliant service from cookes
Brilliant service from cookes, always deliver a good service when used
25 janvier 2026
Réponse de Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
A great experience Beautifully laid out…
A great experience Beautifully laid out Lots of excellent choices Well looked after and advised and helped us to make our choice Great service Thankyou
25 avril 2026
Réponse de Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Excellent service
17 avril 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Member of staff had just the right…
Member of staff had just the right level of attention and once we decided to buy the admin procedure was carried out efficiently.
24 avril 2026
Réponse de Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Two Settees
Cannot fault Cookes Furniture , they’ve been amazing ordering the Two Settees then had a Foot Stool that was included in next order . Thank you to Salesman Lee who we dealt with. The two men who delivered it this morning were also fantastic Wayne and work partner couldn’t have been more patient and careing thank you so much your a credit working for Cookes.
29 avril 2026
Avis spontané
Réponse de Cookes Furniture
Thank you so much for your 5 Star review. We’re so glad you enjoyed your experience and appreciate you choosing Cookes. We will be sure to share your lovely feedback with Lee and Wayne.
Best regards,
The Cookes Team
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