Cotswold customer service and the delivery team have made everything so easy for me. I was slightly concerned about something an have had all my problems solved, what a great customer service. Thank y... Voir plus
Établissement
Changer d'établissementMount Pleasant Road 95-97, TN1 1QG Royal Tunbridge Wells, England, GB
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Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us h... Voir plus
L'entreprise a répondu
Furniture came exactly as described. Extremely sturdy and well made. Delivery came on time and driver and his mate were polite and helpful. They placed the Furniture in the room required, built my w... Voir plus
The team in store were really helpful. It was nice to see the product in store and speak to someone, an actual person, be able to ask their opinion and get advice.
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise

- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
Mount Pleasant Road 95-97, TN1 1QG, Royal Tunbridge Wells, England, Royaume-Uni
- 01892 486989
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Delivery service
Delivery service from Ian and Antony was great. Kind and very helpful. Good commnuication on when the delivery was arriving too.

Réponse de The Cotswold Company - Tunbridge Wells
On-time delivery and careful…
On-time delivery and careful positioning of unit in upstairs bedroom. Great service.
Thanks' to Bernard & Lee.

Réponse de The Cotswold Company - Tunbridge Wells
We are delighted with the furniture
We are delighted with the furniture. It is extremely well made and has various styles and combinations to suit most tastes and rooms. The delivery and assembly was efficient and we were informed about what was happening each step of the way. I would thoroughly recommend Cotswold Company.
Olivia
Olivia, your staff member, was great. Very helpful and knowledgeable about the mattresses in the different ranges, made recommendations, without being pushy.

Réponse de The Cotswold Company - Tunbridge Wells
Buying sofas
Very helpful staff. Patient in explaining the options and choices (We were looking for two sofas). Excellent showrooms, although disappointing there w as no car parking facilities.
Visited the Cotswold Company in Tonbridge Wells
Visited the Cotswold Company in Tonbridge Wells on Saturday 18th April 2026, I was looking for a new bed and hadn't bought one for 30 years!! so felt quite overwhelmed. Katherine was particularly helpful showed me all the options both for the bed base and mattress, she explained the various price options and sizes. I was thinking to downsize from a double to a single and she demonstrated the differences in size. I left with all the information I needed to make a decision and called the store the following day with my order. I spoke with the manager Lucas who was also very helpful and placed the order and asked her to convey my appreciation to Katherine for her professionalism without pressure. I would highly recommend this company for the quality and value for money of their products and their service.
Olivia was extremely helpful during our…
Olivia was extremely helpful during our visits to the store and on the phone .

Réponse de The Cotswold Company - Tunbridge Wells
Extremely helpful
Extremely helpful. Nothing too much.
Polite staff. A very good experience.
Knowledgeable staff
Really helpful and knowledgeable member of staff called Robyn, she was there when I needed her but did not push herself onto me, made my shopping experience enjoyable.

Réponse de The Cotswold Company - Tunbridge Wells
Our new sofas were delivered by Kyle.M…
Our new sofas were delivered by Kyle.M and Matt.S
Brilliant service they were polite notified me to let me know they were on their way.
Brought Sofas in being respectful of our home, we would definitely recommend the Cotswold Company.

Réponse de The Cotswold Company - Tunbridge Wells
Bernard and Ryan the 2 delivery drivers…
Bernard and Ryan the 2 delivery drivers were so polite, respectful and helpful. Nothing was too much trouble, and they even took the packaging away of 2 side tables that I was going to assemble myself. Awesome delivery men!!!!

Réponse de The Cotswold Company - Tunbridge Wells
Cotswold furniture is first class.
Cotswold furniture is first class.The assistants are knowledgeable and helpful.
The furniture is excellent in both design and finish.
The people who deliver arrive on time and take all the packaging away. I have been delighted with my purchases.
Extremely helpful staff
Extremely helpful staff, plenty of stock, attractive pricing.
Great service and assistance
Great service and assistance to help us find the right furniture for us.
Thorough checking of all details to make sure our order was correct.
Computers not working or staff not…
Computers not working or staff not knowing their way around them, took ages, should have done it on line it would have been easier

Réponse de The Cotswold Company - Tunbridge Wells
Friendly and helpful staff.
Great Quality
The quality of the product is outstanding and will last the course of time. Installed by Kyle.J and Kyle.M whose attention to detail and workmanship was impressive.

Réponse de The Cotswold Company - Tunbridge Wells
Good to see the furniture in Tunbridge…
Good to see the furniture in Tunbridge Wells; very helpful advice from staff.
Delivery turned up as arranged, polite & conscientious manner by Craig, Kelly, Sylvester. Thank you.

Réponse de The Cotswold Company - Tunbridge Wells
Great staff
The staff are very knowledgeable and helpful. Couldn’t do enough for us.
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