The staff and manager at the Tunbridge Wells store couldn't have been more friendly and helpful and made our furniture purchase an enjoyable event. Linked to the quality of the table and chairs we wou... Voir plus
Établissement
Changer d'établissementMount Pleasant Road 95-97, TN1 1QG Royal Tunbridge Wells, England, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I don’t often visit Tunbridge Wells but took the opportunity to visit the Cotswold Company after visiting the Kingston store and placing a furniture order online. I’d already purchased some cushions i... Voir plus
Shop is in a stunning location and all the staff we encountered were both friendly and professional. We phoned the shop before our visit and spoke to Emma on arrival she assisted us with our purchas... Voir plus
L'entreprise a répondu
Your staff are warm, friendly and personable. Your showroom is our dream home. When we moved into our new home we called your Tunbridge Wells showroom and placed our order directly on the back of us h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Écrit par l'entreprise
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Coordonnées de contact
Mount Pleasant Road 95-97, TN1 1QG, Royal Tunbridge Wells, England, Royaume-Uni
- 01892 486989
4,7
Excellent
73 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Brilliant service all done with a…
Brilliant service all done with a smile, just what you want going into a shop to buy something. Quality knowledge on what you stocked and availability, great service
30 décembre 2025
Avis spontané
I love this company
I love this company - My living room is all furnished from The Cotswold Company and it looks amazing. The furniture is attractive, well built and solid and the furnishings fit perfectly; you can tell that there is attention to detail. I bought everything from my local store and I will continue to go in and see them when I am in town - it feels like going home!
20 février 2025
Great service from start to finish
Great service from start to finish! Lovely TV cabinet.. really well made and beautiful to look at.
3 octobre 2025
I love this company
I love this company
So friendly and helpful also they alway have good quality and great choices
20 octobre 2025
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Conversant
Quality of the table acceptable for the price bracket. Staff need to be more conversant with the products they sell to ensure greater customer satisfaction for the Twentieth First Century.
17 octobre 2025
Réponse de The Cotswold Company - Tunbridge Wells
Updated 4/11/25
Good afternoon Howard Jones,
We appreciate your feedback and are glad we could find a resolution. While we understand there were some challenges, we value the opportunity to learn and improve. Thank you for your patience!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
******************************
Good Morning,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you’re satisfied with the quality of your table, and we truly appreciate your comments about our service. We’re always looking for ways to improve, and your point about product knowledge is well taken, we’re investing in further training to ensure our team can offer more detailed, confident support to every customer. Your feedback helps us do better, and we hope to welcome you back again soon.
Kind regards,
Laura Lomsargyte
Customer Care Team Leader
Exactly what we wanted and prompt safe…
Exactly what we wanted and prompt safe delivery, thank you
14 octobre 2025
Beautiful furniture beautiful showroom
Beautiful furniture beautiful showroom. Amazing staff. I dealt with a lovely young lady called Charlotte. An absolute asset to the company. I used to have a retail business and if all staff were like her it would be amazing. I bought two items and will be going back for more.
20 octobre 2025
Avis spontané
Réponse de The Cotswold Company - Tunbridge Wells
Good afternoon Kathy Gates,
We're happy to hear that you found our furniture and showroom beautiful. It's great to know that you had such a positive experience with our team member. We appreciate your kind words and look forward to your return.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
This is my second purchase from TCC
This is my second purchase from TCC, and once again, all went smoothly and I’m really happy with my items. I’ll definitely be ordering again.
30 septembre 2025
Tunbridge Wells
The layout of the shop was very nice. Helpful staff and not pushy.
22 septembre 2025
Avis spontané
Great service great product
Great service great product. The people in the shop were very helpful and knowledgeable. Earl and Matt the delivery guys were great.
24 septembre 2025
Avis spontané
Réponse de The Cotswold Company - Tunbridge Wells
Good afternoon Andy Lee,
We appreciate your feedback and are so glad to hear that our team at the shop was helpful and knowledgeable. We're happy the delivery team was great!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.