Cycle Solutions Avis 

Easy from start to finish. From the point of choosing the bike and filling out the paperwork online, to the final delivery was quick and easy. Also, very little to do at my end to get up and running- just attaching the pedals and adjusting the handlebars. Very happy overall.

All items were delivered as per request and there were no errors, happy with the service and would use again

Delivery was perfect. Product is super. I am overall satisfied.

From ordering my new bike to receiving it, it was done quickly, the people I dealt with on the phone were very friendly polite and helpful , delighted with the service provided and very happy with my new bike, I would recommend Cycle solutions to anyone if they were after a bike or equipment

Great, fast service, contact from Customer Service too when my bike was out of stock to discuss another one. I love my new bike too.

Communications are really good and delivery was quite quick , within a week.

Found the right bike elsewhere significantly cheaper than the Cycle Solutions offer. Cycle Solutions were able to turn around a voucher within a few days so that I could purchase elsewhere. Quick and simple transaction.

Ordered through the Cycle to work scheme. Needed a larger frame so ordered in direct from Scott by 99Bikes, kept in the loop throughout the process, bike built and checked before collecting. Really good customer service on the day of collection and throughout the process.

Absolutley brilliant the bike itself is spot on delivery was excellent. As the box it came in was a fair size the delivery driver offered to put it in the back garden as it was to big for.my partner to move. More than happy with everything thank you

I recently purchased a Giant bike at the store through the C2W scheme. The staff in-store were really helpful, especially with my limited knowledge and never made me feel like I had asked a silly question. On collecting the bike they spent time explaining maintenance advice and how to keep the bike in top condition . You could appreciate how knowledgeable they were. Thank you again!

The staff were the best. They let me know the bike will probably come a day later than advertised. Shame the company can't just give realistic delivery dates rather than just lie. Where's the integrity?

Friendly , efficient. Bought 2 bikes , one through cycle to work scheme, seamless and great quick service , can highly recommend!

Extremely prompt response to my order - literally, within in an hour of submitting, I received a call detailing delivery the following week!

Overall quick and relatively painless interaction. Postage was quick and items were high quality.
However, they refused to price match on the exact same wheel that was £500 cheaper in two separate shops. I guess with cycle to work they have no need to be too competitive for orders.

Quick, easy and great customer service!

Simple process, good Comms, fast delivery and it was Best value deal available by far.

The service up to the bike being delivered was great. However, the front light doesn't work. I have raised a query but have had no response.

Communication and advice was great. Team responded to each request and also kept me updated

Ordering my bike was such an easy process from start to finish, delivery was on time and all instructions included to assemble. Absolutely no complaints and so happy with the service :)

Excellent service from Cycle Solutions for my Cycle to Work e-bike purchase and delivery. The bike was all set up, instructions for attaching pedals and straightening the handlebars were clear. I appreciated the call from staff regarding the delivery schedule and they also provided me with further information regarding insuring the bike.