Great experience! First time using Cycle Solutions/Uprise and it was spot on. The communication was 5 star, with updates regularly by email and the delivery was fast and prompt. The bike came assemb... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Using Cycle Solutions for my cycle to work scheme was a very smooth and easy process. I needed a bike to cycle to work and take my child to nursery along the way. I set up an initial order, and Cycle... Voir plus
L'entreprise a répondu
Wide choice of bikes to choose from each bike in varying sizes. Once selected the whole process through to completing the order was simple and fast. The order was followed up with a phone call to a... Voir plus
L'entreprise a répondu
I recently purchased a Giant bike at the store through the C2W scheme. The staff in-store were really helpful, especially with my limited knowledge and never made me feel like I had asked a silly ques... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
6 Europa Way, SA5 4AJ, Swansea, Royaume-Uni
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bike came with a small scratch on the…
Bike came with a small scratch on the top tube.

Réponse de Cycle Solutions
Awesome bike and a great service from…
Awesome bike and a great service from order to delivery.

Réponse de Cycle Solutions
bike arrived a day late
bike arrived a day late. it was delivered to the door, rung door bell and walked away. leaving a very expensive bike alone. when it was opened the bike was damaged.

Réponse de Cycle Solutions
Excellent from order to fulfilment
From moment the received the order I got a call confirming my details, explain when shipping and delivery date. It was quick and accurate for delivery and the item superbly packaged

Réponse de Cycle Solutions
Delivery was delayed
Delivery was delayed. Product was delivered in good condition.

Réponse de Cycle Solutions
Did not have required tools OR a UK charging plug!!
I cannot fault the pre-sale and delivery service. That was amazing from start to finish. However, when I received the cycle, it did not have the correct tools (it needed a star Allen key) to complete the set up. Secondly, despite being bought via a UK government dept, from a supplier in Wales, to delivery in Scotland, the charger did NOT come with a UK plug on the charging lead. I have since bought a set of Allen keys and a new charging lead from Amazon, and the bike itself is amazing. Absolutely ZERO problems or complaints otherwise

Réponse de Cycle Solutions
Great service
Had two lovely bikes they were helpful in helping me find the correct one for me and price matched when i found it cheaper elsewhere

Réponse de Cycle Solutions
Gear experience from start to finish
Gear experience from start to finish. Staff were very helpful with answering questions and full experience was very easy. Bike arrived in perfect condition, extremely well packaged. Thank you for everything.

Réponse de Cycle Solutions
Good service
Overall, good service, but It took over a week to deliver the bike

Réponse de Cycle Solutions
Extremely happy with the service and…
Extremely happy with the service and quick turn around time from selecting my bike on the website to getting it approved and delivered to my house.

Réponse de Cycle Solutions
Excellent service and speedy delivery.
I found the whole purchase process easy and the service from the team at Cycle Solutions was first class. They supported me with getting the order delivered within a week, and were very friendly over the phone. This speedy service was helped by my employer's fast response and my order which was in stock and available, but nevertheless a fantastic experience and I will definitely shop again with Cycle Solutions.

Réponse de Cycle Solutions
Very efficient and very helpful staff.
Very efficient and very helpful staff.

Réponse de Cycle Solutions
Fantastic service
Fantastic service from very knowledgeable staff. Couldn’t be happier will definitely buy from here again

Réponse de Cycle Solutions

Réponse de Cycle Solutions
Easy to contact when I needed…
Easy to contact when I needed information, very helpful and nothing was to much for them, enquirey sorted very quickly.
Delivery was as said, informed well on delivery date.
Equipment was in excellent condition when I received, well built up.
Just an all round great experience.

Réponse de Cycle Solutions
Amazing customer service
Amazing customer service, easy to connect,very helpful. Fast deliver. I will recommend to everyone 👌

Réponse de Cycle Solutions
Excellent service highly recommended
The order only took a week to come, my side approved the payment and the bike was with me 3 days later, brilliant! The bike is fantastic, thank you

Réponse de Cycle Solutions
Very professional company
Very professional company, good communication. Cycle arrived as expected, well packaged with final assembly instructions and tools. Lovely quality bike bought via the Cycle to Work scheme. I'm looking foward to using it. Happy to recommend this seller.

Réponse de Cycle Solutions
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







