Great experience! First time using Cycle Solutions/Uprise and it was spot on. The communication was 5 star, with updates regularly by email and the delivery was fast and prompt. The bike came assemb... Voir plus
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Lisez les avis des autres
Wide choice of bikes to choose from each bike in varying sizes. Once selected the whole process through to completing the order was simple and fast. The order was followed up with a phone call to a... Voir plus
L'entreprise a répondu
Using Cycle Solutions for my cycle to work scheme was a very smooth and easy process. I needed a bike to cycle to work and take my child to nursery along the way. I set up an initial order, and Cycle... Voir plus
L'entreprise a répondu
I recently purchased a Giant bike at the store through the C2W scheme. The staff in-store were really helpful, especially with my limited knowledge and never made me feel like I had asked a silly ques... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
6 Europa Way, SA5 4AJ, Swansea, Royaume-Uni
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
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A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Fedex accepted contract to deliver next…
Fedex accepted contract to deliver next day. They didnt.
Tracking did not work. It was sat in Newcastle for days.
Then MH carriers said they did not receive it, fed ex lost it.
My husband chased down and spoke to managers of both companies.
I had to stay in loose 3 days work waiting to accept delivery. In the end I had to pay ferry costs, head out to Glasgow pick up the bike myself and head back home!
Excuses that we were not main land , Bellshill, road connecting is to Glasgow, ferry as short cut. Fed ex knew this and still said next day delivery!

Réponse de Cycle Solutions
excellent service
Great communication and service provided very knowledgeable and offered future help if i needed it

Réponse de Cycle Solutions
The form was easy to access and follow
The form was easy to access and follow. You were very quick at processing the application. It was so much easier than I thought it would be and hassle free.

Réponse de Cycle Solutions
Recommended
Used this company twice now, first time for a new ebike and second for some clothing. 10/10

Réponse de Cycle Solutions
Cycle Solutions- well done
The bicycle repair service was excellent. Everything was handled very quickly and efficiently. They arranged the collection, repaired the bike, and delivered it back to me, all completely free of charge. They even fitted a new chain and included a few bicycle tools. I am extremely pleased with the service and would highly recommend it.

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Excellent customer service and…
Excellent customer service and extremely friendly and knowledgeable with a very quick turnaround

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all very good thanks
Whenever I spoke with Cycle Solutions staff they were knowledgeable, helpful & friendly, notably Carl & Rhiannon. The bike & accessories arrived in good time, without any damage.

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Extremely helpful
Extremely helpful, the process was effortless and the service/support was excellent. Product received promptly without issue and the shop checked all the details and the process several times to ensure all was well (it was). Thoroughly recommend Cycle Solutions and would definitely use them again.

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Great experience!
Very positive - helpful, friendly, sped things up when I asked them to.

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Great experience
Great experience
Very easy and hassle free!
If it wasn’t for this, I’d not have bought the bike !

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Very straight forward to order through…
Very straight forward to order through a partner store, under 2 weeks from start to riding my new bike to work

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first class customer service
first class customer service, great communication, . Speedy deliver and very lovely staff. well done cycle sollutions

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Jorvik Tricycles from York
Once I submitted my order, ( I got a E-Tricycle from Jorvik.) the process was so quick & easy.

Réponse de Cycle Solutions
Really helpful staff.
the staff i spoke to were really helpful, they helped me choose the right size and made sure i had everything i needed, the delivery was scheduled and arrived on the day it said it would, all round a brilliant experience.

Réponse de Cycle Solutions
Bike came in perfect condition
Bike came in perfect condition, well built this is my second bike from them ,would highly recommend.

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The staff at cycle solutions were very…
The staff at cycle solutions were very professional and helpful, I am also very happy with the bike

Réponse de Cycle Solutions
Excellent service
Excellent service. Highly recommend. Had a call to say bike would be set up on the Friday and had it delivered Monday.

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Efficient and helpful
I found Cycle Solutions to be efficient and helpful when I needed to change my order and the process was managed well throughout.

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The process was carefully explained
The process was carefully explained, straightforward and quickly completed.

Réponse de Cycle Solutions
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