dacemotorgroup.co.uk Avis 

Dace was a very professional company and all members of staff were respectful and friendly, A lad called Tom was the person who shown me around and give me the best possible price for the car, definitely recommend him for his services and advice

Put a deposit on a Civic Type R 2020 plate.

Booked my train ticket from Basingstoke to Stockport online then the night before I was due to leave, I get a call from Will, the sales person I had been dealing with.

He said the EML had just come on after car had been valeted, according to him, probably because water got in the engine bay - straight away something didn’t sound right. The add for the car was still on Autotrader after I put a deposit down and the add was still there earlier in the day. I thought to myself, they have sold it to someone else. So I called the sales team and pretended to be someone interested in the car the lady on the phone said sorry it’s just been sold. Straight away I called Will and told him what she said, he said no the add got taken down because there was something wrong with it. I asked how long ago the EML come on and he replied about 15 minutes ago, so I stated that, the first thing you thought off when the light come on is to take the add down, but it didn’t occur to you to take it down after I put a deposit on, 6 days earlier.

I asked him to take a photo of the EML with his watch in the photo to prove it’s the same car, he said he would but never did.

The day after Will was off so I called and spoke to Mike he said the car can’t be sold to me because it was was showing a injector issues on bank 4, this happens when the car was going for its inspection, I said Will had already confirmed in his walk round video the car had already been for it’s inspection and had already been valeted. So they both said something different, I asked Mike what they were going to do with the car, he said it’ll go back to where it come from, I said I would buy it cheap and do the work myself he said he can’t do that.

Later that day I checked the TAX online (Registration FV70 OER, guess what I found, yep the car had just had a years TAX put on it, funny how someone would TAX it when it’s off the road with serious injector issues.

So Mike refunded my deposit but refused to give me anything towards the £29 train fair I was out of pocket. I had been to the bank that after to sort out the funds, booked half a day of work and sorted all the insurance out so yeah I was fuming.

DACE motor Group are a bunch of cowards, no integrity, no professionalism and have little to no respect for their customers.

Be ware and stay away..

Steve in sales, was great from start to finish! Listened & answered all questions I had and persevered in finding the right finance for me. Thanks Steve, cars great!

Amazing service from start to finish. I would definitely come back again. The whole team were extremely helpful. Love my new Ateca, drives like a dream.

Bought our car from DACE Manchester today. Tom was great from start to finish guiding us through the process without any stress. Would happily buy from DACE again based on our experience today.

Great service. Great choice. Great value.

Had a great experience dealing with this company, looking for my new car. Seen it online, booked to view it the next day and test drive it with Jack Hilton, who is a really nice lad knows his stuff and I’m extremely happy with the way he looked after us and helped us with buying the vehicle. I’m a Happy 😃 customer to have drove away today with my new vehicle 🚗
Definitely recommend this company and Jack Hilton.

Jaydon is very professional salesman, thanks for his work

Got my new car from dace Manchester great service highly recommended and Chris the sales rep couldn't meet a nicer guy

Hi great experience purchasing a Nissan Qashqai from Dace Eccles and many thanks to Jack Hilton for all your hard work getting the deal done.

Thank you very much to Josh for your kind help, support and professionalism. You made the buying process smooth and pleasant! I have a lovely caddy I hope will last me for years!

Bought focus sales guy bang on after 2 weeks of having the car it needed disc and pads which we was told they would not do but bring it in so they could have a look and pay for it when they change the warranty isn’t worth the paper it’s wrote on I mean 17k for a car that needs new disc and pads but wrong really I’d just avoid there extended warranty do anything to get out of it

Ryan was absolutely brilliant, he got us sorted with with exactly what we wanted , it was not eat either, he was too notch, he spent hours making sure everything got sorted and we walked away super happy with our new car

Cannot recommend Ryan and Dace enough

Our First visit to Dace car garage and we were very impressed with the service we had there staff very welcoming and very helpful especially Lewis Birch he was very helpful couldn't do enough for us went out of his way to help us very friendly we would definitely recommend this garage to others we couldn't fault them and buying the car and collecting the car was very smooth experience.

Fantastic company with great customer service care. Very professional and would definitely use them again in the future.

Good Evening,

Just a quick review to say a special thank you to Jack Hart who I dealt with during the time I purchased my new car. Jack was a very polite and pleasant young man, super knowledgeable and nothing was too much. He guided me through the process from the start all the way to the end. I would highly recommend. Nicola G

The 2nd time I've bought from Dace.

Jon and Ryan were really helpful, knowledgeable and polite.
Very easy process.

Absolutely love my vehicle
Will return in future and would recommend to others

Just picked up my new car from Tom and I could not be happier. Would definitely recommend him to anyone looking to buy their next car.

I bought a car off Tom in May and it was the best decision I’ve ever made. The service was impeccable and the car was perfect.