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Danetti Avis 7 133

TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Took 3 attempts to deliver before I got it on the 4th delivery. Confirmation of cancellation/delivery very last minute. Took the shine off the ‘premium’ experience. I’m pretty sure the items a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought the Monti counter stools which were delivered yesterday. I am so pleased with them. They look so stylish in my kitchen and are so comfortable too. They are better than my expectations. My neig... Voir plus

Noté 5 sur 5 étoiles

Couldn’t be more pleased with our Austin table and Serena chairs, which exude quality and style and look more expensive than they are. With helpful advice in the showroom before purchasing, timely del... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So unbelievably happy with our bed, such a beautiful design, gorgeous colour and amazing quality! Can’t wait to make my next Danetti purchase!

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de meubles de chambre à coucher
  3. Magasin de mobilier de jardin
  4. Magasin de meubles de salon
  5. Magasin de canapés

À propos de Danetti

Écrit par l'entreprise

Independent since 2006. Designed for real life.

At Danetti, we design contemporary furniture for the way people actually live. From our Berkshire studio, we create thoughtful, functional pieces that bring beauty, comfort and lasting quality into homes across the UK. Independently designed and built to last, every collection reflects our belief that great design should make life easier, more beautiful and more yours.

We offer a wide range of stylish, high-quality furniture for every room in the home. From dining tables and chairs to sofas, beds and storage, each piece is designed to help you create a space that works beautifully for your lifestyle. Whether you're furnishing an open-plan kitchen-diner, upgrading your bedroom, or refreshing your hallway, we’ve got pieces that make a statement.

Our curated designs, premium materials and smart details are what set us apart. We’re not about trends that fade - we’re about considered design that feels good to live with, day in and day out. Loved by thousands of customers across the UK, Danetti is where modern furniture meets everyday comfort. Thoughtful design. Built to last. Always made for the way you live.

Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ordered a swatch and arrived in a…

Ordered a swatch and arrived in a couple of days and no charge

15 avril 2026
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Réponse : Danetti

Thank you for this review Linda.

We are delighted to hear you have received your swatches and hope you love the colours as much as we do.

If you have ay other questions please do contact our sales team, they are always on hand to help.

sales@danetti.com

Noté 5 sur 5 étoiles

Great Experience

Great product range supported by ease of purchase and excellent delivery experience. Worked like clockwork……Will recommend and very likely use again!

14 avril 2026
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Réponse : Danetti

Good morning Rick,

Thank you for sharing this with us, we are so pleased to hear you are happy with your experience.

If there is anything else you need please do let us know.

Noté 1 sur 5 étoiles

Order was not completed and no one has…

Order was not completed and no one has contacted me for missing parts to my bed

14 avril 2026
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Réponse : Danetti

Good morning,

Thank you for this feedback.

We are so sorry to see this has happened, we can confirm your order is booked in to take place this Wednesday.
If there is anything else we can help you with please do let us know.

We look forward to hearing from you.

Noté 5 sur 5 étoiles

Quality of the product

Quality of the product

12 avril 2026
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Réponse : Danetti

Thank you so much for sharing this.

Do let us know if you need anything else.

Noté 5 sur 5 étoiles

5 stars

Great quality products, delighted with my purchase.

11 avril 2026
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Réponse : Danetti

Thank you Niamh,

If we can help with anything else please let us know.

Noté 1 sur 5 étoiles

Was expecting a good service but the…

Was expecting a good service but the delivery was awful and the driver was rude it was too much trouble to move four big chair boxes as I had spent nearly £1000 I expected better service .

May be the shop needs to look at who they use as it has put be off ever buying from them again.

The chairs I liked but it’s a shame how bad the service was . Would not order again

11 avril 2026
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Réponse : Danetti

Thank you for sharing this with us.

We are so sorry to hear this has happened and will be sure to pass this feedback on to our delivery partners.
We can see you have spoken to a member of the team, they will fully investigate what has happened to ensure this does not happen again.

If we can help with anything else in the meantime please do let us know.

Noté 5 sur 5 étoiles

Lovely service

Lovely service, great delivery service
Thank you
Lovely product

14 avril 2026
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Réponse : Danetti

Thank you for sharing this with us.

Please do let us know if you need anything else.

Noté 4 sur 5 étoiles

Good Customer Service

One of the tables ordered was smashed but customer service dealt with it quickly & without fuss. Just annoying that it arrived damaged & I had to stay in another day for collection & delivery. The product is great.

28 février 2026
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Réponse : Danetti

Good afternoon,

Thank you for sharing this feedback with us, we are sorry to hear the order was not quite right but are pleased to hear we have been able to resolve this issues quickly for you.

If there is anything else we can help you with please do let us know.

Noté 5 sur 5 étoiles

Amazing quality products

Amazing quality products! Delivery was on time. Cannot fault them and would definitely buy from them again

10 avril 2026
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Réponse : Danetti

Thank you for sharing this with us.

We are so happy you are pleased with the order. If we can help with anything else please do let us know.

Noté 1 sur 5 étoiles

Poor quality and unusable

We ordered 4 breakfast bar stools and each one has an issue/s. The footrest is off centre, the seats don’t sit level in fact you spin to the left if you are sat on it, the bases are scratched and scuffed. The backrests are not square and the padding is missing in parts. Customer service have offered replacement in 7-9 weeks which would be almost acceptable if it was one out of four stools with an issue, but when it is all four I don’t think there is much hope.

10 avril 2026
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Réponse : Danetti

Good afternoon Sally,

We are so sorry to hear this, we can see you have been in contact with a member of our customer care team and they have offered you some options to move froward. And our team have left a voice mail to get this resolved.

if we could ask you to let us know when you have a moment we can get this resolved for you. We look forward to hearing from you.

Noté 1 sur 5 étoiles

4 Dining Chairs Missing from Delivery

I ordered 4 dining chairs and an accent chair from Danetti with a 7–9 week lead time at 30th January. Delivery was scheduled for last Tuesday, but only the accent chair arrived.

After repeatedly being told by Helen ( Customer Care Representative at Danetti ) to wait 48 hours for updates, I contacted the delivery company myself a week later and they confirmed they still haven’t even received the dining chairs from Danetti.

Very disappointing experience after such a long wait. I just wanted a clear update on where the rest of my order is and when it will actually be delivered.But I am going to cancel the order now as it seems they are unable to communicate or deliver.

7 avril 2026
Avis spontané
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Réponse : Danetti

Good afternoon,

We are so sorry this has happened.

We are so sorry we have taken time to get back to you, our offices are extremely busy at the moment. We can see you have been in contact with a member of our escalations team and the delivery is booked in to take place on Saturday 25th.

if there is anything else we can help you with please do let us know.

Noté 5 sur 5 étoiles

Bar stool chairs

Bar stool chairs ordered. Very nice quality. Fits in lovely with my kitchen.

10 avril 2026
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Réponse : Danetti

Thank you so much for sharing this with us.

If we can help with anything else please do let us know.

Noté 5 sur 5 étoiles

customer services very resonsive and…

customer services very resonsive and delivery came earlier than expected, flexibility of delivery

13 avril 2026
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Réponse : Danetti

Thank you for this feedback,

We are so happy you are pleased with the service. if there is anything else we can help you with please do let us know.

We look forward to hearing from you.

Noté 1 sur 5 étoiles

Difficult return and poor quality

The sales process was great. But the items were damaged and the process to return was difficult. Would never purchase again. Was told initially I would receive a voucher, then told I would be charged for collection. I should really have my delivery charge returned

11 avril 2026
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Réponse : Danetti

Good afternoon,

Thank you for sharing this with us, we are so sorry to hear you have found the returning process difficult our aim is to make this as smooth and quick as possible.

We can see you have been in contact with a member of the customer care team and your collection has been booked for Wednesday 22nd. as soon as the goods are collected and checked we will request the refund straight away for you.

If there is anything else we can help you with in the meantime please do let us know.

Noté 1 sur 5 étoiles

Unfortunately I never received the…

Unfortunately I never received the sample of material I requested and also made numerous communication trying to get someone to respond about a bed I wanted to buy!

8 avril 2026
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Réponse : Danetti

Good morning,

We are so sorry to hear this.

We can see you have been in contact with our sales lead and are currently communicating with them on the bed you would like to order. W can see we have been proactive in communicating with you as quickly as we can.

If we can help you with anything else please do let us know.

Noté 5 sur 5 étoiles

Easy to place an online order

Easy to place an online order, quick delivery.

9 avril 2026
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Réponse : Danetti

Thank you for sharing this feedback,

We are so pleased to hear you found the ordering process easy and will be sure to pass this feedback on for you.

Please do let us know if there is anything else we can help you with.

Noté 5 sur 5 étoiles

Danetti can be trusted to always put the customer first and will go the extra mile to ensure satisfaction for reasonable requests.

Great service as always. Danetti were able to correct our own mistake thanks to a hastily arranged replacement and collection. The service personnel are first class, especially Ross and James. Danetti is our number one go to for our furniture requirements.

9 avril 2026
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Réponse : Danetti

Thank you so much for this wonderful feedback, We will be sure to pass it on.

If we can help with anything else please do let us know.

Noté 5 sur 5 étoiles

Lovely chairs had to have two…

Lovely chairs had to have two deliveries as not enough in at the time, disappointed I was charged another delivery fee due to this factor.

9 avril 2026
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Réponse : Danetti

Thank you for this feedback,

We are so pleased you are happy with the chairs and will pass your feedback on regarding the delivery fee.

If you do need anything else, please get in touch.

Noté 3 sur 5 étoiles

Delivery charges very expensive.

Delivery charges very expensive.

12 avril 2026
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Réponse : Danetti

Good morning Rob,

We are so sorry you feel this way. We do everything we can to keep delivery costs low however, with the increasing costs globally we do have to charge a delivery fee to our customers.

While we do appreciate customers may feel disappointed with the delivery charge we do only charge a fraction of the delivery cost to our customers. While we are currently unable to offer delivery free of charge we will pass this feedback on for you.

If you have any questions at all, please do let us know.

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