Danetti Avis 7 135

I love it. The quality is top-notch.

My bed never arrived. 1st cancellation I was told they had forgotten to put it on the lorry.
2nd rescheduled delivery the following week I had to chase as never heard anything regarding time slot only to be told my bed was now out of stock!!!
I had had enough and asked for a refund. Two days totally wasted!!

Great quality stools kept informed of the delivery, a very nice delivery guy 🙂

Dreadful, waited ages for the bed then got delivered two headboards instead of a footboard. Eventually getting the replacement part a week later after my daughter has been sleeping on her floor on a mattress as the old bed was taken down to make way for the new one. The only plus side was the independent delivery man.

purchased a sideboard and a console table and unfortunately the entire experience has been very disappointing.

Although the console table was in stock, I was told I had to pay two separate delivery charges as they wouldn’t deliver both items together. The initial delivery didn’t even go ahead due to missing parts, meaning I had to wait in again for a rearranged delivery.

When the console table finally arrived, it had visible glue marks, so I requested a return. Despite having the collection booked multiple times, the delivery company repeatedly called to arrange pickup, which was frustrating and unnecessary.

On the same day the console was collected, the sideboard was delivered. During this, the delivery team scratched my floor and marked my wall. To make matters worse, the sideboard itself is faulty as the shelf doesn’t fit properly, which I have also had to raise.

I have been promised a goodwill gesture and refunds, including for the split delivery charge, but I am still waiting. Communication has been poor throughout, and I have had to constantly chase just to get updates.

Overall, a very stressful and disappointing experience.

Bought 4 white leather chairs - great quality and a price that was good value for money. Showroom and customer service staff all very friendly and helpful. Once out for delivery order was easy to track with lots of contact.

Excellent service and speedy delivery . Chairs are excellent

Sent two of the same box which meant one box was missing. Still waiting for a resolution. Unable to build bed frame without missing box.

Colour swatches arrived in good time.

The order was due to be delivered on the 25th February. Got told on the day that the item was damaged and would not be delivered by delivery company and that Danetti would be in touch.
We sold our old table and chairs to make space for the new one and had a family celebration on the Sunday, which was very challenging given we had no table or chairs!
I drove to the store on Saturday 28th February and spoke to someone who assured me they would get customer services to call me 1st thing Monday.
I ended up calling customer services as I had not received the promised call. I was told that it would be investigated and that they would get back to me later that day.
I called again on Tuesday as the lady didn’t call back as promised. She said the courier had returned the package and had to wait for it before she could confirm what the damage was and next steps. I called again on Friday 6th March as yet again I had not heard anything. I spoke to the same lady and she said she would see if it had been returned. She told me it had been put back on stock and not reallocated to my order! She did change this for me, and I received the delivery on Thursday 12th March, but there was a package missing. Again no contact from Danetti to explain why and when I could expect the missing parts. The parts did eventually arrive on Monday 16th March. No confirmation from Danetti! And yet another weekend unable to use the table and chairs for a family celebration!

We love our new bed! Seems as solid and good quality as some well known bed brands and yet cheaper. Good communication and delivery. Thankyou

Great product but had to wait over 4 months for delivery which seems a lot for a coffee table. Good quality however and delivery on the day was well organised and efficient. I only marked a star off for the long wait!

Ordering was so easy. Communication regarding delivery was excellent and I was really pleased with the quality of the goods.

I never received the missing screws to complete the installation of shelving to the Austin sideboard. I employed a carpenter so I could actually put things into the sideboard. The carpenter had to shave the shelves to fit. I still haven’t received the original screws that were missing on delivery. Very disappointing after ringing and emailing regarding this issue. I have finally been able to use the sideboard!!!

Table is absolutely gorgeous even better than the online pictures

Fantastic from start to finish

Lillie and Josh were lovely to deal with in the showroom. Furniture delivered same week we placed the order. Slight issue with communication and call backs after placing the order - but got over that, furniture delivered and looks great in situ. Tables are beautifully made but very heavy - needed 3 to right it after assembly. Assembly very straight forward. Very happy.

Delivery company arrived late and decided immediately they could not bring the sofa in our flat, neither through the lift nor the stairs. Instead of helping they spent 20 min on the phone making excuses for not helping out and forcing us to accept delivery on the ground floor. We suggested opening the box and trying the lift, which they refused. So eventually WE had to do everything ourselves. Complained to Danetti but they seemed completely fine with that, basically siding with the delivery company. BTW if you live above floor 3 they will not deliver and you're apparently supposed to guess beforehand. Will never use again.

Beautiful, very unique furniture. Bit of a wait for it but we were kept informed throughout and items were well worth waiting for.

Lovely bar stools, rich dark grey leather and so comfy. Delivery was much earlier than expected, which was a real bonus.
On the basis of how pleased we are, we have ordered colour swatches as we will also order dining chairs.