Dave Mellor Cycles Avis 

I made a telephone call to check stock of what I believe to be a hard to find set of mudguards. I wanted to check stock levels before I made my internet order from Glasgow. Chris was very helpful and checked stock and called me back within 15 minutes to say they had it. Very helpful and polite. Happy days ;0)

Thank you for sending the Easton ex-demo handlebars promptly and pointing out the blemish on them beforehand - very much appreciated. David

I would like to say first that I do not take leaving a 3 star review lightly on a small local shop like this as I know they rely on word of mouth and a good image. However I also think it is important I share my experience. The people there are all very friendly but the service I received was not great.

Firstly, when I brought my bike in I was quoted less than £50, but after a 3 day delay the total was £100, however they compensated the delay by charging £50. When my bike was being worked on I had to call in to give the mechanic instruction on what to do as he was planning to remove the bb when it didn’t need to be. When I collected my bike, all work was complete but there were grease marks on the white paint and all along the edges of the frame protection which I managed to remove but still not the best. There was also a stamp on the fork steerer that had been done by removing the paint which I did not want and I consider damage. I then returned to the shop less than a week later for an issue that I don’t believe is their fault. After fixing the issue, I noticed after my first ride on the bike that the fork was not installed correctly and was rattling in the frame. The headset now makes a clicking noise and I am concerned this may have lead to permanent damage to the frame or fork or at the very least the bearings I payed to be replaced on my second visit.

Once again I almost feel guilty for sharing my experience because I do not want this to negatively impact them but I feel it is important to share.

I got brilliant service from David Mellor Cycles when I mistakenly ordered some bib tights which weren't the ones I thought they were. Once I told them they sorted it out, ordered me the ones I really wanted (even though they didn't sell them) and sent them straight out to me. Everyone I dealt with was really friendly and helpful. I'll be more than happy to buy gear from them in future based on this experience.

Day 4 of LEJOG bent hanger, 10 days to go, no climbing gears - Arghhh! Dave Mellor cycles to the rescue - fixed hanger for me. Very very grateful. Thank you. Bike shop is beautiful, can’t recommend highly enough. 😁😁😁

Very helpful, friendly and knowledgable. Had a service and a bike fit. Well priced, with lots of choice. Happy to have a conversation with you. Will return for any service, parts and future bikes. Couldn’t recommend DMC enough.

Having visited a local bike shop that was poorly stocked with staff that were somewhat standoffish, it was a nice surprise, after driving to Shrewsbury, to be greeted by friendly staff when I purchased a new bike using the click and collect service, it wasn't entirely a surprise as their email communication conveyed friendliness. The shop is extremely well stocked, the staff have a warmth and enthusiasm that is rare nowadays. We are planning a return trip to Shrewsbury and shall call in to this shop while we are there for a more in depth look around, time was against us on our first visit. The shop prices aren't online prices, so you may pay slightly more, but if we don't support shops like these, one day we won't have any and will be left with the sterile environment of the internet where there's little expert advice, nowhere to have a real look and we are at the mercy of email. Thanks everybody.

I was looking for Shimano L03A disc brake pads which were not available at any of the major outlets. Came across this shop on DuckDuckGo which had them in stock. Received the pads in the post after 3-4 days, and they are just what I needed. Nice, no fuss interaction and got a part that was difficult to come by.