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Destination2 Avis 

28 028
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Steven Jones answered my enquiry by phone. He listen to what I wanted to book, where, when & at what cost. He prepared 2 quotes for me to show a difference in B & B & Half board to show me that hardbo... Voir plus

Noté 5 sur 5 étoiles

We just had an amazing experience booking our hotel with Nadine. She was really helpful and knowledgeable. Everything went smoothly and confirmation was sent quickly to our email. Will definitely pick... Voir plus

Noté 4 sur 5 étoiles

I am not keen on the requirement to download the app to view all my travel documents etc. I have updated your score following review of your reply however the initial e mail stated that I had to do... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just booked our holiday with Destination 2 first time I’ve used them. Nadine was excellent and walked us through the full process, making the booking experience very easy. Hotel looks fantastic so can... Voir plus

À propos de l'entreprise

  1. Voyagiste

Écrit par l'entreprise

With a wealth of experience in the travel industry, our dedicated team of specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

28 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 99 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(28 028)

4 419 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Painless booking process - thanks, Nikita.

Nikita could not have been more helpful and patient on the phone when we made our group booking. She ensured all the details were correct and was so polite and friendly throughout.

7 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Another great deal from D2!

I book quite a lot of my holidays with D2, especially to the Middle East. They always have the best prices and their website is easy to use with lots of options.

1 octobre 2026
Noté 5 sur 5 étoiles

Another good experience from Nadine

Just booked another holiday with Nadine. She was so patient looking for the best offers and tailoring the holiday to our needs. She gave good advice on the length of stay and also the proximity of the accommodation to restaurants and sight seeing etc.,
Excellent service, as always.

6 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Steven Jones answered my enquiry by…

Steven Jones answered my enquiry by phone. He listen to what I wanted to book, where, when & at what cost. He prepared 2 quotes for me to show a difference in B & B & Half board to show me that hardboard was better value. After considering both quotes, I contacted Steven again who then gave me another quote for everything the same but too include the ‘executive lounge’. All was booked, confirmed & email confirmation received within 49 minutes. Thank you Steven.

6 octobre 2026
Noté 5 sur 5 étoiles

Sohit was very helpful when booking my…

Sohit was very helpful when booking my holiday. He was very knowledgeable and at no point did I feel rushed or pressured during the call. I’d recommend speaking to him if you’re considering booking a break.

6 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Last min booking

Sharing my wonderful experience with customer service
I booked my holiday with destination 2 as I am not good online I called and spoke to STEPHEN who went extra mile to get this sorted for me. I had to wait for leave and was confused on destination too but he had so much patience and kept in touch to get everything sorted. He is a true assesst to your customer service . Thank you again Stephen

6 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

I booked a package holiday with…

I booked a package holiday with Destination2, but unfortunately my flight was one of those affected by the air traffic control issues.

Despite contacting Destination2 as soon as I became aware that my flight had been cancelled, I received virtually no support or assistance during what became an extremely stressful 24 hours. No callbacks were made, there was no follow-up contact, and I was left to deal with the situation myself.

What was particularly disappointing was that Destination2 did not notify either my accommodation or the transfer company about the cancelled flight and my delayed arrival. I was extremely fortunate that, when I eventually reached my destination, the hotel reception staff were able to reinstate my booking.

I have since submitted a formal complaint by email, but so far I have received no response.

I have booked several holidays through Destination2 in the past, which makes this experience even more disappointing. Sadly, after the complete lack of support and communication when I genuinely needed their assistance, this will be the last holiday I book with them.

8 septembre 2026
Avis spontané
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Réponse de Destination2

Hello Jade and thank you for your review. We're sorry to hear that you were affected by the recent air traffic control issues and your flight was subsequently cancelled. We are also sorry that you felt unsupported by Destination2 during this time and our post-travel team will investigate and respond to you fully in line with the timescales for this process. However, we would highlight here that action was taken regarding your late arrival and our supplier informed in order to keep your reservation live. This will therefore form part of our investigations and commented on further within our response via the appropriate channels.

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