We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
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A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Voir plus
L'entreprise a répondu
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Voir plus
L'entreprise a répondu
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Royaume-Uni
- 0333 999 9749
4,9
Excellent
3 k avis
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No pressure in buying the sofa…
No pressure in buying the sofa everything was explained easy very happy with my experience
9 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Outstanding The young lady who looked after us…
The young lady who looked after us couldn’t have been more helpful is she tried cheerful knowledgeable and nothing was an issue! A credit to your company
9 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Attentive staff who were polite
Attentive staff who were polite, keen to help and able to answer my questions. Clear information given about products.
7 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello Rachel,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great service
Great customer service. No pressure. Was given plenty of time to make decisions. Everything explained well. Polite and profession young chap. Rare to get such great customer service nowadays. Thanks 😊
7 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Greeted with a smile and a good…
Greeted with a smile and a good afternoon too.
Offered a drink which was good customer service as I had made a purchase.
7 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I was impressed with how I was able to…
I was impressed with how I was able to take my time choosing a suitable suite without any pressure from salespeople and the whole process was relaxed
4 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Very welcoming when entering the store
Very welcoming when entering the store. Rachel from the sales team was easy to talk to knew exactly what I was looking for and so much information was given and easily discussed very good experience.
5 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
We went twice
We went twice. Once to get ideas, the second to purchase. The sales assistant was very helpful.
28 juillet 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Superb help with polite and patient…
Superb help with polite and patient staff. We keep coming back so you are doing something right!
2 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
The salesperson was extremely helpful…
The salesperson was extremely helpful and we got exactly what we wanted.
26 juillet 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent advice
Excellent advice, great help with purchasing, and lovely range of products.
25 juillet 2026
Réponse de DFS Furniture - Bury St Edmunds
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very helpful and friendly service
Very helpful and friendly service. Gave advice and helped us to make a final decision on colour and pattern.
1 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really great experience today
Really great experience today. Our Sales lady was lovey, no pressure at all. She explained everything brilliantly. The whole Process was very quick.
1 août 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely experience
Relaxed sales technique , informative and pleasant. Well looked after from start to finish
31 juillet 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
Experience and value
It was a really nice experience at DFS. No one really tried to convince us into getting their products or services. The customer service was really good as well. And love the prices and offers!! Overall really happy with them.
30 juillet 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Service was great.
The young lady that served me & my daughter gave us such a nice welcome into the store always smiling.
offered us a tea or coffee.Everything we asked about she answered very clearly. sorry i cannot remember her name, but she was expecting her baby soon.
8 avril 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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