We had such a great experience buying our new sofa! The whole process was so easy and straightforward from start to finish. The lady who helped us was absolutely lovely, friendly and really helpful wi... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementEaslea Road, Moreton Hall Estate, IP32 7BY Bury Saint Edmunds, GB
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A very pleasant experience all round. We were helped by Matt to find exactly what we were looking for and Emily who did the paperwork. Both explained everything clearly and at no time did we feel rush... Voir plus
L'entreprise a répondu
Staff are amazing - so helpful, friendly and knowledgeable about their products. They were clear about pricing and offers, without being pushy. The website is clear and so easy to use, with all the... Voir plus
L'entreprise a répondu
DFS in Bury St Edmunds has been by far the best to deal with over the last2 days going to different stores. Matt and Rachel were brilliant,never pushy,left us to try out sofas, and very helpful when n... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Easlea Road, Moreton Hall Estate, IP32 7BY, Bury Saint Edmunds, Royaume-Uni
- 0333 999 9749
4,9
Excellent
3 k avis
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From entering the store we were made to…
From entering the store we were made to feel very at ease and welcome to peruse at our leisure.
After finding the items we were interested in, the sales assistant was super helpful.
Once sale was agreed, the finance side of things was dealt with professionally & efficiently.
Very happy with our DFS experience.
24 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Knowledgeable and helpful staff
The store was very well laid out, light and airy.
The staff were extremely knowledgeable about the products, very polite, and extremely helpful which made our experience very pleasurable. Will certainly recommend DFS BurySt Edmunds to friends, family etc.
23 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
From the moment we walked into DFS in…
From the moment we walked into DFS in Bury St Edmunds Saturday morning the Sales. Assistant was so lovely very welcoming nothing was too much ☺️ sorry did not get her name had blonde hair lovely long burgundy nails 😊 she explained everything was excellent and very professional 😊 excellent customer service 😊 nothing was ever too much thank you so much for everything . If Ever I need anything else we Sure will be back to DFS Bury St Edmunds Fantastic Service 👏 💯 Again Thanks 😊 Donna x
23 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Connor was really helpful and fully…
Connor was really helpful and fully explained all the sofa features. We felt he was honest and really knowledgeable.
22 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Friendly chap knowledgeable and helpful
20 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Service with a smile.
Ellie ( I think that was her name) recognised my needs and was very helpful and service was great. I was greeted with a smile as I came in by the staff and welcomed and asked if they could help just the right amount without feeling any pressure. Thanks X
21 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Hello Angie,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ellie
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Helpful & friendly staff
Helpful & friendly staff with good knowledge. Coffee was decent too!
19 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good morning Alun,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
A lady named Jenny dealt with me and…
A lady named Jenny dealt with me and she was very professional and pleasant.Also fair and transparent when explaining costings.
17 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good morning Mark,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Rachel, was superb
Rachel, a member of staff at bury st Edmunds branch, was so helpful and informative, the process of buying our new sofas was a stress free experience, we are so pleased with our product and thank Rachel for her exceptional service
17 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
sales staff very helpful and…
sales staff very helpful and professonal made you feel at ease .
17 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
From arrival at store was greeted…
From arrival at store was greeted warmly and the sales advisor was pleasant and spent time in explaining everything from choosing the furniture to finance
14 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good morning David,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Good morning Mark,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Matt was informative and professional…
Matt was informative and professional and made the buying experience a pleasure thank you
15 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good morning David,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Went in for a new sofa and got what we…
Went in for a new sofa and got what we wanted. Very good customer service from the staff. Overall great experience.
13 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Good service
12 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good afternoon Dunsmuir,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Lou was superb
Lou was superb - helped us throughout the process by providing constructive support and advice to ensure we got not only what we wanted but also what we needed
12 mai 2026
Réponse de DFS Furniture - Bury St Edmunds
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lou.
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Bury St Edmunds
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
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