From start to finish, Rachel was so kind and helpful, always checking in and doing her absolute best to get our sofa delivered as quickly as possible as we had a young baby at home! Also, the team... Voir plus
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5 star experience today in Dfs Carlisle Lovely Rebecca offered us a warm drink and helped answer all our queries. Nice relaxed atmosphere and plenty of time given to make our minds up. Only one d... Voir plus
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Bethany approached us shortly after we went into the store asked if we needed any help she was friendly and very helpful knowledgeable without being pushy , she helped us eliminate from a good range o... Voir plus
L'entreprise a répondu
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Ve... Voir plus
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À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
Duke's Road, CA1 1JD, Carlisle, Royaume-Uni
- 0333 999 9813
4,9
Excellent
7 k avis
Demande des avis aux clients
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The carlisle depot was brilliant and not pushy
The lady that served us in carlisle depot was absolutely brilliant, not pushy and had all the information at hand. So first first class at her job.
15 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Happy days! No problems
Great selection inshore. Very knowledgeable and friendly member of staff, Rebecca , helped with our choice of sofas. Took time to ensure we were entirely satisfied with colours, material and sizes. Very easy transaction as a whole. Very satisfied with our experience today at DFS Carlisle.
22 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
The girl that helped me was so friendly…
The girl that helped me was so friendly and advised really well she was also most helpful.
Also very kind towards my impatient little boy...
I would definitely reccomend and will definitely shop again in the future 😀
18 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
5 star experience today in Dfs Carlisle
5 star experience today in Dfs Carlisle
Lovely Rebecca offered us a warm drink and helped answer all our queries.
Nice relaxed atmosphere and plenty of time given to make our minds up.
Only one downside…… she could have thrown in the gorgeous ostrich lamp 😉
21 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine E
DFS Central Customer Support
A star visit - Robyn was the best!
A star visit - massive shout out to Robyn! She was amazing from the moment we walked in, super helpful, so friendly and chatty, and very patient while we chose colours! The complimentary coffee was also a lovely touch. We cannot commend her enough! The store was lovely and clean and had a fantastic selection to try. It was great to be able to mix and match pieces and pick colors to tie everything together. We are so excited to get our new sofa! Thank you so much Robyn!
21 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine E
DFS Central Customer Support
Réponse de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Rebecca made everything smooth and easy…
Rebecca made everything smooth and easy to understand
21 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
20 août 2026
Réponse de DFS Furniture - Carlisle
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Rachel was very helpful and friendly
Rachel was very helpful and friendly, she was very informative and told us everything in a way we could understand. Thank you Rachel!
20 août 2026
Réponse de DFS Furniture - Carlisle
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Rachel met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
10 out of 10 my sales assistant was a…
10 out of 10 my sales assistant was a star, went out of her way to help us so helpful
20 août 2026
Réponse de DFS Furniture - Carlisle
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Réponse de DFS Furniture - Carlisle
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Beth was very helpful and patient and…
Beth was very helpful and patient and we ended up with a perfect fit for us.
20 août 2026
Réponse de DFS Furniture - Carlisle
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and attentive staff
Friendly and attentive staff. Explained everything thoroughly and showed us everything we asked
18 août 2026
Réponse de DFS Furniture - Carlisle
Hello Domonic,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Carlisle
Hello Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Robyn was excellent and helped us see…
Robyn was excellent and helped us see our options really well, nothing was too much trouble. Would highly recommend.
18 août 2026
Réponse de DFS Furniture - Carlisle
Hello Nick,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Jacob and the team were extremely…
Jacob and the team were extremely courteous and professional. DFS staff utilised a no pressure approach which is always positive for prospective customers.
Jacob was very knowledgeable regarding the product he was selling and was an excellent communicator. Overall a great experience and I’m one happy customer.
18 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jacob.
Kind regards,
Lia
DFS Customer Support
Was welcomed into the store by David…
Was welcomed into the store by David then left to browse for a good while. David came back over when we chose a sofa and was very helpful and clear when discussing everything. A very good experience overall.
11 août 2026
Réponse de DFS Furniture - Carlisle
Hello Mark,
We're really grateful you shared this amazing 5* review. We are glad to hear that David helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Quick and seamless experience in store
Quick and seamless experience in store. Hopefully delivery will be as speedy. Can’t wait to revive our new furniture and relax in our summer house.
17 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The sales assistant was very…
The sales assistant was very professional and polite, went through everything with us .
16 août 2026
Réponse de DFS Furniture - Carlisle
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
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