Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.
L'entreprise a répondu
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Lisez les avis des autres
Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Voir plus
L'entreprise a répondu
I visited DFS in Thanet to look at sofas. From the moment I walked in I was greeted with a smile. When my decision was made 'The Pierson EXP POWER REC MUSIC collection' I spoke with Roger, who was pr... Voir plus
L'entreprise a répondu
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
189 Westwood Road, CT10 2NU, Broadstairs, Royaume-Uni
- 0333 999 9841
4,9
Excellent
4 k avis
Demande des avis aux clients
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Paul was extremely helpful
Paul was extremely helpful, knowledgeable and friendly. The salespeople in the Broadstairs branch are not pushy and allow you to browse freely but are on hand if you have any questions.
21 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thanks for your lovely feedback, we’re glad to hear Paul met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Lady salesperson was excellent …
Lady salesperson was excellent Everything about our chairs were exlpained in professional and polite manner It was carried out in a relaxed way all done with a complimentary cup of coffee.
We ordered gliders and Sofacare five year package which is excellent value for money. An all round great shopping experience.
21 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Welcoming staff and easy to purchase
Very straight forward to make the purchase and application quick and easy o ce we had decided on a sofa and colour
19 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Exceptional service
Roger and Gareth gave exceptional service, friendly welcoming and went above and beyond to make sure our sofa was perfect for us. Thanks guys
19 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The assistant was extremely attentive…
The assistant was extremely attentive and went out of her way to help
12 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Friendly helpful and easy to talk to…
Friendly helpful and easy to talk to and help understand what sofa was best for us
18 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Mandy was excellent and very helpful
Mandy was excellent and very helpful. Answered all the questions I had and we didn't feel rushed. Everything was explained and answered perfectly. 10/10
18 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great buying experience
Very well looked after by Nadia. Right balance of being left alone to peruse but there ready and waiting to answer any questions I had.
Great range of options in store.
Overall a five star experience.
17 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sophia sofa
Georgia was such a happy, helpful member of staff, a credit to DFS. Listened to what we wanted and dealt with our order promptly.
15 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Matt & Tracy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff. Took the time to explain everything and helped to explain with the whole process. Thank you.
14 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was nice to be able to walk around…
It was nice to be able to walk around having a god look and not be hounded by sales staff. Once we found something the sales person answered all of our questions
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a really helpful person called…
I had a really helpful person called Paul. Very efficient and friendly.
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy customer
Mandy the sales rep was amazing she wasn't pushy and was very patient as we kept changing our mind.
All in we was very happy with our experience
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and made me feel relaxed
Very friendly and made me feel relaxed, no pressure at all to buy any extras etc.
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff were really friendly and helpful…
Staff were really friendly and helpful the whole process just super easy
12 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very welcoming staff
Very welcoming staff, Mandy was excellent asking me and my partner if we needed any help and then assisting with the purchase
8 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Marcus,
Thanks for your lovely feedback, we’re glad to hear Mandy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello Michell,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service with Mandy
Great customer service with Mandy. Knowledgeable and extremely efficient and helpful.
6 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
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