As returning customer's we are always very happy with the range of products available and the great customer service . We purchased our previous sofa with the help of Mandy and were pleased to ha... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Francesca's service and customer care has been absolutely impeccable. She has been attentive, understanding and patient throughout the several months of back and forth. Never has she been pushy,... Voir plus
L'entreprise a répondu
Nadia helped us so much. She gave us lots of information & different options. Explained everything extremely well. Nothing was too much trouble. Every thing went smoothly.
L'entreprise a répondu
Went to Ramsgate DFS, sales person Paul was very helpful and ensured we were well informed every step. Although it was busy he didn't rush us, nor did he try to oversell items we had not requested. Wa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin de meubles
- Accessoires de meubles
- Magasin d'ameublement et de décoration
- Magasin de meubles de salon
- Magasin de canapés
- Tapissier décorateur
Écrit par l'entreprise
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Écrit par l'entreprise
Coordonnées de contact
189 Westwood Road, CT10 2NU, Broadstairs, Royaume-Uni
- 0333 999 9841
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Very helpful staff
Very helpful staff. Took the time to explain everything and helped to explain with the whole process. Thank you.
14 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
It was nice to be able to walk around…
It was nice to be able to walk around having a god look and not be hounded by sales staff. Once we found something the sales person answered all of our questions
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Sharon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I had a really helpful person called…
I had a really helpful person called Paul. Very efficient and friendly.
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very happy customer
Mandy the sales rep was amazing she wasn't pushy and was very patient as we kept changing our mind.
All in we was very happy with our experience
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very friendly and made me feel relaxed
Very friendly and made me feel relaxed, no pressure at all to buy any extras etc.
13 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Staff were really friendly and helpful…
Staff were really friendly and helpful the whole process just super easy
12 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very welcoming staff
Very welcoming staff, Mandy was excellent asking me and my partner if we needed any help and then assisting with the purchase
8 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello Marcus,
Thanks for your lovely feedback, we’re glad to hear Mandy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello Michell,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service with Mandy
Great customer service with Mandy. Knowledgeable and extremely efficient and helpful.
6 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Not telling us the right information
5 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your review, please accept our apologies if you have not received the correct information regarding your order. If you are unsure of anything please do call our team on 0333 9999 777.
Kind Regards,
Holly M
DFS Customer Support
Super customer service from Paul at…
Super customer service from Paul at Broadstairs- really knowledgeable and helpful.
5 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer experience
The showroom, the quality of the sofa's and the staff (Louisa) were very good. Thanks Louisa for all of your help and advice
3 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff, they don’t pounce on you like other stores.
Very helpful and quick service that was appreciated.
4 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Pleasant staff
Pleasant staff. Good choice of armchairs. Very quick delivery. Good cup of coffee
1 juillet 2026
Réponse de DFS Furniture - Westwood Cross
Good Morning,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
Recommended
Mandy answered all of our queries with patience. Explained how we can get the most out of our purchase. We are very happy with our experience.
30 juin 2026
Réponse de DFS Furniture - Westwood Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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