Put eSure, my previous provider to shame! Direct Line were available and helpful and offered the same level of cover for just over half the price of eSure. eSure were rude and couldn't have cared less... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
As far as I’m concerned the insurance company pass the buck and let another company sort that garage out, as for a replacement vehicle if you drive a WAV you have no hope in getting one as the company... Voir plus
L'entreprise a répondu
Really straight forward, checked and registered claim online. They called me to go through everything and check.i was happy to proceed. Repair garage contacted me withing 2 hrs. Always kept upto date... Voir plus
I am always surprised that these surveys are asked for. I could have just ignored the email. Considering that I used a comparison site for best option for my need I did 90/95% of admin. Compa... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- aussi dans
- Assurance auto
- Compagnie d'assurance animaux
- Compagnie d'assurance habitation
- Compagnie d'assurance voyage
Écrit par l'entreprise
Direct Line has been insuring cars for 40 years. From small beginnings, we’re now one of the UK’s biggest insurers, with more than 10 million customers. We offer a range of products, including home, pet, and business insurance, that you can get online, on our app, or over the phone. For many years, we prided ourselves on only dealing directly with customers, but as insurance has evolved, so have we, and you can now buy some of our policies on Price Comparison Websites. We always put our customers first, that’s why we make it easy to manage your insurance online so you can spend more time on the things that matter.
Direct Line
Écrit par l'entreprise
- Direct Line began an insurance revolution. We started from scratch in the UK in April 1985 with a single product – car insurance, and just one way for our customers to buy – over the telephone. It was a revolutionary time as out went the middlemen, the forms and the jargon. In came speed, simplicity and a common‐sense human touch. And today we’re still revolutionising insurance. We have over ten million customers and a broad range of products and services over the phone and on the Internet.
Coordonnées de contact
Royaume-Uni
- www.directline.com
4,3
Excellent
35 k avis
Demande des avis aux clients
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The quote was quick and competitive .
22 octobre 2026
Réponse de Direct Line
That's what we like to hear, Otmar. Thanks for the five star review. Aston
Excellent
Super easy to get the cover we wanted, brilliant price, over £50 less than I was quoted on other sites and we got legal cover as well. Will definitely recommend to friends and family
27 octobre 2026
Réponse de Direct Line
It's great to know getting the cover you wanted was super easy and you made a saving too. Welcome to the team, Ali. Aston
Was cheaper than the aa policy i had…
Was cheaper than the aa policy i had and direct line had a five star rating from defaquto. Much better now it on a comparison site and cheaper than going direct
23 octobre 2026
Avis spontané
Réponse de Direct Line
This review is music to our ears, Bailey. Welcome to the team. Aston
Easy to navigate
Easy to navigate, good price and insurance covered my needs
23 octobre 2026
Avis spontané
Réponse de Direct Line
We're happy to hear our site was easy to navigate and the cover and price met your needs too. Thanks for the review, Charles. Aston
everything was straight forward
27 octobre 2026
Réponse de Direct Line
We're happy to hear it. Thanks for giving us top marks. Aston
Easy and clear
The policy covered everything I needed and a price I was prepared to pay.
30 octobre 2026
Avis spontané
Réponse de Direct Line
It's great to hear you got the cover you needed at a price you're happy with. Thanks for the review, Stevie. Aston
No fuss clear instructions
25 octobre 2026
Réponse de Direct Line
We are glad you enjoyed our simple and straightforward guidance. Thank you for your feedback. Christy
I find ll insurances a pain in the back…
I find ll insurances a pain in the back side to renew
30 octobre 2026
Avis spontané
Réponse de Direct Line
We appreciate your feedback. Thanks for taking the time to leave us your review. Christy
An insurance which met all our needs at…
An insurance which met all our needs at a reasonable cost.
Easy understandable application form.
The portal easily accessible and user friendly.
A very positive experience.
30 octobre 2026
Réponse de Direct Line
We're so pleased to hear that you found our application form easy to understand and our portal user-friendly. It's wonderful to know we could meet all your needs at a reasonable cost and provide you with such a positive experience. Thank you for sharing your feedback. Christy
Renewal at good price and simple to…
Renewal at good price and simple to renew online
27 octobre 2026
Réponse de Direct Line
We are so pleased to hear that you found our online renewal process simple and got a great price. Thank you for sharing your positive feedback with us. Christy
My new policy seems expensive
My new policy seems expensive. The house is smaller and semi-detached rather than attached.
30 octobre 2026
Réponse de Direct Line
Thank you for sharing your feedback. We want to help review your rate and property details. Please message us on the link below. Christy
m.me/directlineuk
Réponse de Direct Line
We are thrilled to hear that you found our process straightforward to navigate and that you are pleased with the value and coverage provided by your policy. Thank you so much for taking the time to share your wonderful five-star feedback with us! Christy
Réponse de Direct Line
We are glad our fair rates and prompt claim support met your needs. Thanks for your review! Christy
Easy to price and user friendly website
27 octobre 2026
Réponse de Direct Line
We are so pleased to hear that you found our website simple to navigate and our pricing straightforward. Thank you for taking the time to share your positive feedback with us! Christy
Réponse de Direct Line
We're pleased to see you found it easy with us. Thanks for your review! Christy
Réponse de Direct Line
We're so pleased you found our booking process simple to complete and were happy with our great value rates. Thank you for taking the time to share your positive feedback with us! Christy
Purchasing buildings and contents…
Purchasing buildings and contents insurance online was pretty straight forward and documents received as soon as payment reviewed. Can’t comment on anything else as my insurance hasn’t stated yet.
30 octobre 2026
Réponse de Direct Line
We are delighted to hear that you found our online purchasing process straightforward and that you received your documents promptly. We hope your policy provides you with peace of mind once it begins, and we thank you for sharing your positive experience. Christy
So easy to buy car insurance.
So easy to buy car insurance and it's nice to know i can contact you by telephone.
30 octobre 2026
Réponse de Direct Line
We're so pleased to hear that you found purchasing your policy straightforward and that you appreciate having the option to speak with us over the phone. Thank you for your wonderful feedback! Christy
Réponse de Direct Line
It is wonderful to hear that we were able to provide you with a much more competitive price than your renewal quote. Thank you for sharing your feedback with us. Christy
My insurance auto renews annually
My insurance auto renews annually. I was given the new price well in advance, which although an increase I was happy with. I then did not have to do anything else as the renewal happened I was given confirmation and access to the new documentation. A very efficient process.
23 octobre 2026
Réponse de Direct Line
We are delighted to hear that our auto-renewal process was so smooth and efficient for you. Thank you for sharing your positive feedback and staying with us for another year, Shaun. Angelina
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