Experience was not good due to waiting far too long for the telephone to be answered. After waiting almost 25 minutes I gave up - I only wanted to ask a simple question. I have added two more applia... Voir plus
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Lisez les avis des autres
Applying for my washing machine cover online could not have been any simpler than what it was online I've always done it over the phone but because of the time and the offices been shut I decided to... Voir plus
Easy to transact. However when I tried to book the annual boiler service call I waited a long time for the telephone to be answered. A recorded message telling me all calls are important doesn't align... Voir plus
L'entreprise a répondu
Easy contact and knowledgeable agent George arranged everything in minutes. End result was same cover as I had, but at significantly lower cost and no excess payments after 60 days.
À propos de l'entreprise
- Service de réparation d'appareils électroménagers
- aussi dans
- Chauffagiste
- Fournisseur de chaudières
- Service d'extermination des nuisibles
- Vidange des canalisations
Écrit par l'entreprise
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Coordonnées de contact
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Royaume-Uni
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
George was helpful and went through all…
George was helpful and went through all the details I asked questions about
6 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased George was so helpful and took the time to answer all your questions and explain everything clearly. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Friendly and professional….Guided…
Friendly and professional….Guided through the set up process.
6 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're pleased our team made you feel welcome and guided you through the setup process. We hope you enjoy being with us!
Kind regards,
The Domestic Appliance Guard Team
Very Professional Company And No Big Costs
I was dealing with Luke who was kind, happy, helpful, extremely polite and professional
He gives sound advice and is very precise in explaining terms and conditions He deserves the credit for getting me onboard your company
Thanks Luke
6 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for such a lovely review! It's wonderful to hear Luke made such a positive impression. We're lucky to have him on the team, and we'll make sure he gets the recognition he deserves. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Man was very helpful and explained…
Man was very helpful and explained every thing to me in detail
6 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're delighted you had such a positive experience with us and hope we can continue to provide the same great service.
Kind regards,
The Domestic Appliance Guard Team
The Advisor Luke was extremely helpful…
The Advisor Luke was extremely helpful and reassured me. Even though I cancelled within the 2weeks cooling off period I was still charged with the direct debit. Not at all happy. In
5 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted Luke made you feel comfortable and confident in your decision. We'll be sure to pass your kind words on to him.
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted you've had such a positive start with us. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Polite helpful and fixed my washing…
Polite helpful and fixed my washing machine the day after phoning up
5 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted we could get your washing machine back up and running so quickly. It's great to know you're happy with the service!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're delighted you've had such a positive experience with our team. We really appreciate your feedback!
Kind regards,
The Domestic Appliance Guard Team
He came early which was great he…
He came early which was great he checked my boiler told me the pressure had dropped so he fixed that put everything away and he was very pleasant
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased the engineer arrived early, sorted the pressure issue and left everything tidy. It's great to hear he was so pleasant too.
Kind regards,
The Domestic Appliance Guard Team
Friendly customer service
Had reason to contact customer services today regarding a query on my upcoming renewal. Spoke to Max who clarified the issue for me which resulted in an adjustment to my quote. Very satisfied customer. Thank you
5 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased Max was able to clarify your renewal query and get your quote adjusted for you. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
I recently had a great experience with…
I recently had a great experience with Domestic Guard.
The team was extremely helpful,
The entire process went very smoothly.
5 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're delighted to hear our team was so helpful and that everything went smoothly from start to finish.
Kind regards,
The Domestic Appliance Guard Team
Fast and efficient
5 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found our service fast and efficient.
Kind regards,
The Domestic Appliance Guard Team
Very seamless and quick service
5 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found the service quick and seamless.
Kind regards,
The Domestic Appliance Guard Team
Changing from my previous supplier to…
Changing from my previous supplier to Domestic Appliance Guard has been extremely efficient and a boiler service has been set up before the winter.
As an elderly customer information and contact numbers are so important which your company have given me.
30 septembre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted the switch to us has been so straightforward and that your boiler service is arranged ahead of winter. We're also pleased you've found the information and contact details clear and reassuring.
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you were happy with our customer service and found our cover good value.
Kind regards,
The Domestic Appliance Guard Team
The engineer arrived on time
The engineer arrived on time, was friendly, polite and explained everything relating to the problem with my boiler. As promised I received a written report later that day. When I contacted the Head Office they were also helpful and efficient.
1 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased the engineer arrived on time, explained everything clearly and followed up with the report as promised. It's also great to hear our Head Office team were helpful when you contacted us.
Kind regards,
The Domestic Appliance Guard Team
New policy
Setting up a new policy for my fridge freezer was straight forward and simple to navigate the pages. The price was also the best one out there. Very happy
26 septembre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased you found setting up your fridge freezer cover straightforward and easy, and that you were happy with the price too.
Kind regards,
The Domestic Appliance Guard Team
Easy to Good Prices, Good Options.
Easy to apply, excellent prices and options. especially for Elderly folk like us.
4 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased you found the process easy and our cover options good value.
Kind regards,
The Domestic Appliance Guard Team
Quick and easy way to get covered
Quick and easy way to get covered. Great price and good value.
2 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found getting covered quick and easy, and that you're happy with the price and value.
Kind regards,
The Domestic Appliance Guard Team
I cannot just stop to compare my…
I cannot just stop to compare my previous provider who also check if the radiator was also warm.
29 septembre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your feedback. We can see your boiler service was completed successfully on 29th September. If there was anything you expected to be included in the service that you feel was missed, please feel free to get in touch and we'll be happy to look into it for you.
Kind regards,
The Domestic Appliance Guard Team
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