Experience was not good due to waiting far too long for the telephone to be answered. After waiting almost 25 minutes I gave up - I only wanted to ask a simple question. I have added two more applia... Voir plus
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Lisez les avis des autres
Applying for my washing machine cover online could not have been any simpler than what it was online I've always done it over the phone but because of the time and the offices been shut I decided to... Voir plus
The customer service advisor was amazing and very professional. He answered all the questioned I asked and has very good knowledge of the service plan you provide . Please can you tell him what I hav... Voir plus
Easy to transact. However when I tried to book the annual boiler service call I waited a long time for the telephone to be answered. A recorded message telling me all calls are important doesn't align... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de réparation d'appareils électroménagers
- aussi dans
- Chauffagiste
- Fournisseur de chaudières
- Service d'extermination des nuisibles
- Vidange des canalisations
Écrit par l'entreprise
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Coordonnées de contact
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Royaume-Uni
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
New policy
Setting up a new policy for my fridge freezer was straight forward and simple to navigate the pages. The price was also the best one out there. Very happy
26 septembre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased you found setting up your fridge freezer cover straightforward and easy, and that you were happy with the price too.
Kind regards,
The Domestic Appliance Guard Team
Easy to Good Prices, Good Options.
Easy to apply, excellent prices and options. especially for Elderly folk like us.
4 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased you found the process easy and our cover options good value.
Kind regards,
The Domestic Appliance Guard Team
Quick and easy way to get covered
Quick and easy way to get covered. Great price and good value.
2 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found getting covered quick and easy, and that you're happy with the price and value.
Kind regards,
The Domestic Appliance Guard Team
I cannot just stop to compare my…
I cannot just stop to compare my previous provider who also check if the radiator was also warm.
29 septembre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your feedback. We can see your boiler service was completed successfully on 29th September. If there was anything you expected to be included in the service that you feel was missed, please feel free to get in touch and we'll be happy to look into it for you.
Kind regards,
The Domestic Appliance Guard Team
Easy to set up
3 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found your plan quick and easy to set up.
Kind regards,
The Domestic Appliance Guard Team
Great communication
Great communication, polite and professional. Nice bloke
28 septembre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased to hear the engineer was friendly, professional and kept you well informed.
Kind regards,
The Domestic Appliance Guard Team
Easy to set up insurance without any…
Easy to set up insurance without any hassle. I would have liked the option of paperwork sent in post instead of online which I have asked for.
26 septembre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found setting up your service plan easy and hassle-free. We also appreciate your feedback about receiving paperwork by post and hope this has now been arranged for you.
Kind regards,
The Domestic Appliance Guard Team
Boiler engineer
The booking was originally made for a Friday but I got a call saying an engineer was available on Wednesday, two days earlier, fantastic as we had no hot water. Wonderful service
30 septembre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We know how inconvenient being without hot water can be, so we're delighted we could get an engineer out to you sooner than expected. It's great to hear you're happy with the service!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your kind review! We're delighted you found our team helpful and efficient. We look forward to helping you again in the future!
Kind regards,
The Domestic Appliance Guard Team
Easy to complete
3 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found the process quick and easy to complete.
Kind regards,
The Domestic Appliance Guard Team
Very qucik to reply
1 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased to hear you received a quick response from our team.
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased our team member was so friendly and helpful. We look forward to helping you again in the future!
Kind regards,
The Domestic Appliance Guard Team
Very friendly and helpful staff 👍
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! It's great to know our team made such a positive impression. We really appreciate your support!
Kind regards,
The Domestic Appliance Guard Team
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found the service quick, polite and straightforward. We really appreciate your feedback and look forward to helping again whenever you need us.
Kind regards,
The Domestic Appliance Guard Team
Easy to set up
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're delighted you've had a positive start with us. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Excellent service clear information and…
Excellent service clear information and good value
Thank you to Luke (customer service Assistant)
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're delighted Luke provided such excellent service and explained everything clearly. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Pleasent and Professional
Pleasent, professional service without being "pushy". The process was easybto follow and everything was clearly explained.
2 octobre 2026
Réponse de Domestic Appliance Guard
Thank you for your lovely review! We're pleased you found the service professional, straightforward and pressure-free, with everything clearly explained.
Kind regards,
The Domestic Appliance Guard Team
It was so easy to register product
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found registering your product so quick and easy.
Kind regards,
The Domestic Appliance Guard Team
Proved very easy to place our tenants…
Proved very easy to place our tenants washing machine onto a policy run by Domestic Appliance Guard
22 septembre 2026
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found it easy to arrange cover for your tenant's washing machine.
Kind regards,
The Domestic Appliance Guard Team
Easy to use and easy to pay.
2 octobre 2026
Avis spontané
Réponse de Domestic Appliance Guard
Thank you for your review! We're pleased you found everything easy and straightforward.
Kind regards,
The Domestic Appliance Guard Team
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