First time to come in contact with Domex. The experience was great. Engineer came to diagnose my appliance without delay. Find the fault and repaired it. Communication skills was good. The hy... Voir plus
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Domex fixed my appliance! It took a couple of visits, but we got there and our washing machine is now working well again. The service engineers were knowledgeable, tidy and courteous. I highly recomme... Voir plus
Jason, the engineer from Domex who came to fix our washing machine, really knows his stuff. Seven previous visits by other engineers from other companies couldn't diagnose the fault, but he found out... Voir plus
L'entreprise a répondu
Very good response to broken down fridge freezer. booked Sunday on-line with D & G . DOMEX engineer arrived next day 15:00. With a lot of expensive frozen food at risk a quick response and fix was ess... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Coordonnées de contact
Unit C, Surrey Business Park, KT17 1JG, Epsom, Royaume-Uni
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Thorough work and courteous manner
25 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that you were pleased with the service Sabey provided when repairing your oven. It’s great to know that you appreciated his thorough work and courteous manner.
Thank you for choosing Domex. We really appreciate your feedback.
Kind regards
Domex Customer Care Team
Shockingly straightforward and…
Shockingly straightforward and efficient! Apt booked, message to confirm. Link to follow booking for most accurate ETA. Smart, professional, articulate engineer. Diagnosed fault, replaced part, tidied, tested then updated me on outcome and left. ***** absolutely spot on - will save the company details card to use again.
24 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, Lisa!
We’re delighted to hear that you found the whole experience straightforward and efficient, from booking your appointment and tracking the arrival time through to the repair itself. It’s great to know that Kashyap provided such a professional service, diagnosing the fault, replacing the required part, testing the washing machine and keeping you fully informed throughout.
We really appreciate your kind words and are especially pleased to hear that you’ll be keeping our details for the future.
Kind regards
Domex Customer Care Team
Really good service and fair price
I've used Domex many times. Always reliable, helpful and efficient. Easy to book. Fair prices on a fixed tariff so you know what you'll be charged. Turn up when they say they will. Knowledgeable repair people. Great service!
24 septembre 2026
Avis spontané
Réponse de Domex
Thank you for your fantastic 5-star review, Anne!
We’re delighted to hear that you’ve used Domex many times and continue to find our service reliable, helpful and efficient. It’s great to know that you value our easy booking process, transparent fixed pricing and punctual service.
We’re also pleased that Pavlin Venko provided the knowledgeable and professional service you’ve come to expect from us.
Thank you for your continued trust in Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Quick and good service
Next day appointment, professional engineer, very good support
23 septembre 2026
Réponse de Domex
Thank you for your wonderful 5-star review, Sumitha!
We’re delighted to hear that we were able to offer you a next-day appointment and that Arshid provided a professional service during your washing machine repair. It’s also great to know that you were pleased with the support you received throughout.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Excellent Service
The engineer arrived in the pre arranged time slot and completed the repair. Very pleased with the level of service
22 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, Sunil!
We’re delighted to hear that Ceco arrived within the pre-arranged time slot and successfully completed the repair to your washing machine. It’s great to know that you were very pleased with the level of service you received.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
The engineer was polite and patient…
The engineer was polite and patient explained the error and fixed it without much hassle
22 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, S Sriram!
We’re delighted to hear that Sive was polite and patient, taking the time to explain the fault clearly before getting your freezer back up and running without any hassle.
Thank you for choosing Domex and for taking the time to share your positive experience.
Kind regards
Domex Customer Care Team
Simple booking able to update details…
Simple booking able to update details and got quick feedback and lots of information on the time of arrival
22 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, George!
We’re delighted to hear that you found the booking process simple and easy to update, with quick feedback and helpful information regarding your engineer’s arrival time. We’re pleased Nick was able to assist with your oven repair.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Jay the engineer did a great job…
Jay the engineer did a great job mending my oven light. He was very helpful, friendly and professional. I also appreciated his call to let me know he was on his way
22 septembre 2026
Avis spontané
Réponse de Domex
Thank you for your wonderful 5-star review, Mary!
We’re delighted to hear that Jay did a great job repairing your oven light and provided a helpful, friendly and professional service. It’s also great to know that you appreciated the call ahead to let you know he was on his way.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Réponse de Domex
Thank you for your fantastic 5-star review, Harry!
We’re delighted to hear that you received super service from Josh M during your dishwasher repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Same day repairs
Same day repairs, struggled to get this anywhere else. Easy booking system, very quick responses. Person who attended was very friendly and helpful.
Slightly more expensive than other companies but got the issue sorted within 3 hours of booking!
22 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, Olivia!
We’re delighted that we could offer a same-day repair and get your washing machine back up and running within just a few hours of booking. It’s also great to hear that you found our booking process easy, our communication quick, and Nick friendly and helpful throughout the visit.
We really appreciate your feedback on our pricing and are pleased that the speed and quality of the service made a positive difference.
Thank you for choosing Domex!
Kind regards
Domex Customer Care Team
Réponse de Domex
Thank you for your fantastic 5-star review, Hardeep!
We’re delighted to hear that you received excellent service from Adnan during your washing machine repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Always on time,engineers know there…
Always on time,engineers know there job,always sattisfied.
21 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that you’ve consistently been satisfied with our service. It’s great to know that Pavlin arrived on time and provided the knowledgeable and professional service you’ve come to expect from Domex.
Thank you for your continued trust in us and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Réponse de Domex
Thank you for your 5-star review, FQ!
We’re delighted to hear that Sid provided a professional and friendly service during your fridge freezer repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Consistent and competent
We have used Domex for several repairs of different appliances in the last few months, and we have had a consistently good experience. Communication, booking, and invoicing is very transparent and pricing feels competitive. Services themselves are equally good and resolve our issues every time. Engineers have all been professional, polite, competent, and overall nice to work with.
18 septembre 2026
Avis spontané
Réponse de Domex
Thank you for your fantastic 5-star review, Kate!
We’re delighted to hear that you’ve consistently had a positive experience with Domex across several appliance repairs. It’s wonderful to know that you’ve found our communication, booking and invoicing transparent, along with competitive pricing.
We’re also pleased that Franco provided the professional, polite and efficient service you’ve come to expect from us while repairing your cooker.
Thank you for continuing to choose Domex.
Kind regards
Domex Customer Care Team
Prompt efficient service from a very…
Prompt efficient service from a very pleasant engineer. problem resolved very quickly.
17 septembre 2026
Réponse de Domex
Thank you for your wonderful 5-star review, A Parsons!
We’re delighted to hear that Louis provided a prompt, efficient and friendly service and was able to resolve the issue with your fridge freezer so quickly.
Thank you for taking the time to share your positive experience.
Kind regards
Domex Customer Care Team
Good service as usual.x
Domex well known to me.Fixed dryer very quickly and tested as well. No parts needed: bargain at £99.00
18 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that Ashok was able to fix your dryer quickly and thoroughly test it afterwards. It’s also great to know that no parts were required and you felt the service offered excellent value for money.
Thank you for continuing to choose Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Easy to use website for bookings
Easy to use website for bookings. Friendly and efficient engineer. Competitive pricing.
Thank you!
17 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review, Scott!
We’re delighted to hear that you found our online booking process easy to use and our pricing competitive. It’s also great to know that Vlado provided a friendly and efficient service while repairing your oven.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Engineer turned up same day
Engineer turned up same day, very polite and knowledgeable - satsuki - thank you again for your help
17 septembre 2026
Avis spontané
Réponse de Domex
Thank you for your wonderful 5-star review, Michelle!
We’re delighted to hear that Satsuki was able to attend the same day and provided a polite and knowledgeable service while repairing your washing machine.
We really appreciate your kind words and thank you for choosing Domex.
Kind regards
Domex Customer Care Team
Prompt service
12 septembre 2026
Réponse de Domex
Thank you for your 5-star review, Colin!
We’re delighted to hear that you were pleased with the prompt service provided by Nirmal during your fridge freezer repair.
Thank you for choosing Domex and for taking the time to share your feedback.
Kind regards
Domex Customer Care Team
Thanks to Pavlin
Thanks to Pavlin. Quick repair and long term recommendations to keep appliance working
17 septembre 2026
Réponse de Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that Pavlin provided a quick and efficient repair, as well as helpful recommendations to keep your appliance working well in the long term.
We really appreciate you taking the time to share your positive experience and thank you for choosing Domex.
Kind regards
Domex Customer Care Team
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