J Parkers Wholesale Avis 

3 843
•
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

Good choice of products and pricing. However, some of my order is almost a month late and some over a week late, the tracking link in the order update email doesn't work, and pasting it into Evri's t... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very impressed with the excellent customer service that I received from Sukey Singh. I made a telephone call and he went out of his way to deal with my order, he honestly couldn't have done any... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Maison & jardin

Informations provenant de diverses sources externes

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(3 843)

135 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Great plants let down by poor delivery.

Ordered some 9cm perennials and a quantity of bulbs. They were delivered separately. All the plants were excellent and great value for money. Problem came with the delivery of the bulbs. They eventually arrived after contacting JP Customer Services who were excellent. No communication at all from courier. Not sure why JP Retail and Wholesale use the two lowest rated couriers in the UK. I suspect they are cheap but for me it’s a false economy since it detracts from the customer experience. When you are transporting live plants you need a reliable courier. If JP sort that out then for me they would be 5*.

24 octobre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Nicholas

Thank you for your review and feedback

Kind regards,
Trish

Noté 5 sur 5 étoiles

Always good plants and bulbs

Always good plants and bulbs, delivered quickly in good time. Packages clearly marked. A very reliable company.

1 octobre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi

Thank you for your lovely 5* review!

Kind regards,
Trish

Noté 4 sur 5 étoiles

Bulbs

First time ever they plants were delivered on time. Very impressed for the last order.

15 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Delivery Failure

Not Happy with this company, J Parkers wholesale. ordered circa £550 of bulbs 32 days ago, rang them 1st week acknowledging it was for a landscape project and they said everything was in stock, a week later they said they where behind because of increased demand but I would receive them within 5 days that was 8 days ago, they have today told me that they could not guarantee a delivery date and it could be another 8-19 days but there delivery promise of 28 days expires tomorrow and my landscape project is now on hold meaning I'm loosing money because of them, they were very rude, Arrogant pumped with importance that they have bigger clients and insistent that it was not their fault, And that they had to await deliveries being held by growers, blaming them, and yet stocks were at warehouse for last 3 weeks.

Edit 16th October, still no bulbs, no communication from J Parker Wholesale, rang today and was told all wholesale department where unavailable, they would call me back ....they didn't

Edit 18th October still no bulbs and still no reply from J parker wholesale with any update.

Edit 20/10/25 Had an automated email from J Parkers wholesale, whom have informed me that it will now take up to 5 days to pack my order and 5-6 days for delivery, orders where in stock when purchased and 7 days later, Website states delivery up to 28 days its now been 34 days and they still have not even picked the order very very unhappy with this company, They have not made any contact with me to explain the delay.

14 octobre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Edd

Thank you for your review and I am sorry that there has been a delay with your order. I am unable to look into the exact history of your order as there are no order details in your review but please accept our sincere apologies for the disappointment caused on this occasion. If you would like to reach out to me with the order information I can be reached at review@jparkers.co.uk

Regards
Trish

Noté 5 sur 5 étoiles

Good value

Good value, easy to order and arrived in good condition with notifications re delivery and options. Thanks

14 octobre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi, Thank you for taking the time to leave us a review and for the 5 stars! We really appreciate it and we're pleased to see that you were happy with your shopping experience. Kind regards, Trish

Noté 5 sur 5 étoiles

Excellent service all round

Friendly delivery man. parcel arrived in good condition

7 octobre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi, Thank you for taking the time to leave us a review and for the 5 stars! We really appreciate it and we're pleased to see that you were happy with your shopping experience. Kind regards, Trish

Noté 1 sur 5 étoiles

24 Aubrichia plants ordered and…

24 Aubrichia plants ordered and delivered. All plants virtually dead. One plant has a small amount of green on it. £38 wasted on an order fit for the bin really. Extremely dissapointed.

1 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Mrs Rudge,

Thank you for your review and I am sorry to learn of your disappointment with your order of Aubretia. I trust that you have contacted our customer service team for help and advice, if not please don't hesitate in doing so

Kind regards, Trish

Noté 1 sur 5 étoiles

Misleading Product – Nothing Like the Picture

I recently bought an Acer tree and feel completely misled by the product description. The website showed a mature tree with lots of branches and leaves, but what I actually received was a small pot with two bare twigs — nothing close to a mature tree and nothing like the picture.

When I contacted customer care, I was told this was “correct” and that the tree had been inspected, claiming it’s just the time of year when Acers lose their leaves. Maybe so, but none of my other 15 trees have dropped theirs. I was told I could return it, but only if I covered the cost, which is unacceptable given how misleading the advert was.

This was not what I paid for. The product image is deceptive, and the response from customer service only added to the frustration. Buyers beware.

24 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Roy

Thank you for your review and I am sorry that you felt the picture was misleading. As with any other horticultural supplier we show pictures of the potential of the plant but also give customers realistic expectations as to how their plant will arrive by advising the pot size.

As I am sure you are aware younger trees and plants in pots are also more likely to lose their leaves earlier with the onset of the colder weather as they are not established or in the ground. It is normal which is why we ask that you plant the acer, it will then settle it's roots ready for winter and in the unlikely event it fails to thrive in the spring then you are covered by our full guarantee. If you choose not to accept any part of your order you can return it to us for a full refund, we will refund postage as long as the item is returned by 2nd class or similar.

Kind regards, Trish

Noté 4 sur 5 étoiles

Superb variety of bulbs to tempt you…

Superb variety of bulbs to tempt you and in good prices too. I have ordered from J Parker Wholesale before and found the quality of their bulbs good. I like that they still do a paper catalogue and love to browse this many times over. Would happily recommend J Parker. Deducted 1 star for the comparatively expensive postage, but otherwise full marks.

9 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Anita

Thank you for your review!

Regards, Trish

Noté 1 sur 5 étoiles

AVOID!!!

AVOID!!!! an order I placed in August for plants that were scheduled to be dispatched from the 2nd of September. As of now, I have received absolutely no updates about my order.

Despite my attempts to follow up, I have only been informed that the stock has not yet reached the warehouse. This is quite perplexing and disappointing, especially since the plants are listed as in stock on your website. The lack of communication and updates from your side has been quite disheartening and has left me feeling neglected as a customer.

I kindly request a prompt update on the status of my order and a clear explanation for the delay. Additionally, I would appreciate it if you could provide a realistic timeline for when I can expect the plants to be dispatched. Your immediate attention to this matter would be greatly appreciated, as I am eager to receive my order.

23 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Mrs Jones

Thank you for your review and I am sorry to learn that you have not yet received your order. Some plants are advised as delivery From early September but as you haven't included any order details I am unable to look into this further for you If you would like to reach out to me at review@jparkers.co.uk I can take a look and advise further.

Regards, Trish

Kind regards, Trish

Noté 5 sur 5 étoiles

Excellent service from start to finish

Excellent service from start to finish. My order of bulbs arrived well packed and in excellent condition. Very good size bulbs. And very pleased with my experience.

17 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Linda

Thank you for leaving a 5* review for us I am really pleased that you are happy with our products.

Regards, Trish

Noté 5 sur 5 étoiles

GOOD QUALITY BULBS

The bulbs were well packed and were in good condition. Not a single rotten bulb amongst them!
Thanks you.

8 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

You're welcome and thank you for your 5* review!

Regards, Trish

Noté 4 sur 5 étoiles

Well pleased and will use again

The catalogue is well laid out and being able to purchase larger quantities at a reasonable price is helpful when planning the two gardens I plant up. Quality of, on this occasion tulip bulbs, is good. Communication prior to delivery is spot on as is packaging.

10 septembre 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Thank you for your review!

Kind regards, Trish

Noté 2 sur 5 étoiles

Plants dried up and 2 were completely…

Plants dried up and 2 were completely dead on arrival, After careful tending I managed to salvage 3 out of the 6 and have yet to see if they survive in long term.

22 août 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi,

Thank you for your review and I am sorry to learn that you were disappointed with your delivery. As no order details have been included in your review I am unable to look into the history of your order, however please don't hesitate reaching out to our customer service team if you haven't done so already.

Kind regards, Trish

Noté 5 sur 5 étoiles

Speedy delivery of fabulous quality…

Speedy delivery of fabulous quality plants as always & excellent customer service

26 août 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi

Thank you so much for leaving a great 5 star review for us. I am really pleased that you are happy with our service and products.

Kind regards,
Trish

Noté 5 sur 5 étoiles

Plants arrived in great condition…

Plants arrived in great condition shortly after they were dispatched

21 août 2025
Avis spontané
Logo de J Parkers Wholesale

Réponse de J Parkers Wholesale

Hi Billy

Thank you for your review and I am really pleased that everything arrived in great condition and you are happy with your order.

Kind regards, Trish

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus