Easy2Bathe bath lifts Avis 

498
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

IAN &JAMES did a marvellous job. They were quick and left everything clean and tidy Would have no hesitation in recommending them for their courtesy and kindness

Noté 5 sur 5 étoiles

Ian & Richard have just left after installing my Dolphin bath lift. I am totally impressed with the speed and tidiness of their work. They were totally polite and respectful. They demonstrated how to... Voir plus

Noté 5 sur 5 étoiles

From the moment the sales came on the Thursday till the fitters Ian and James , I was treated with great respect from all three of every think was explained to me in words I could understand all three... Voir plus

Noté 5 sur 5 étoiles

Good old fashioned customer care, The fitters arrived on time were courteous, nothing was too much trouble they cleaned up and left the bathroom clean and tidy. Martin and Neil are a credit to the fir... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Informations provenant de diverses sources externes

Time to put an end to your worries about bathing – there is a practical and affordable solution for you. Feel confident at bath time with the Easy2Bathe bath lift. Our innovative bathing aid allows you to bathe when YOU want or need to. Easy2Bathe are here to make bathing easy, providing bath lifts for those who struggle to get in and out of the bath. With Easy2Bathe you are 5 steps away from enjoying a full depth, relaxing bath. Our bath lift can take away the worry of slipping or falling at bath time for the elderly or disabled and give you back your independence. The unique system means that there is no need for expensive alterations to your bathroom. Our expert engineers can usually fit the bath lift in under 2 hours. Let us show you how you can enjoy your bath and feel independent once again

Welcome To Easy2Bathe

Écrit par l'entreprise


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4,7

Excellent

TrustScore 4.5 sur 5

498 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,7

Tous les avis

(498)

70 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Received good service advise installing…

Received good service advise installing was good with helpfull advise was surprised I had to pay VAT ON EXTRA BATTERY ? As it for disabled equipment needs . Also had expected a protective cover to be included but cost extra £17.99 +vat .. had to be paid but I think this bath lift will make lt much more easy to have a bath

12 septembre 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear John,
Thank you for your feedback. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

The Installers phoned and confirmed arrival time

The Installers phoned and confirmed their arrival time, and were here when they stated. Matt and his colleague Simon L were both friendly and courteous and fitted the unit with no problems. They then demonstrated the machine and gave full and clear information. I hope that I will not have another lift fitted but if I do easy2bath will be the company I would contact. Many thanks.

6 septembre 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Anthony,
Thank you so much for your kind words! We are truly grateful for your 5-star rating and we are humbled to hear that you were so pleased with your installation team. We strive for customer satisfaction and it's always heart-warming to hear that it was achieved. Thank you for your support!
Kind regards,
Easy2Bathe

Noté 3 sur 5 étoiles

Battery not powerful enough have been…

Battery not powerful enough have been told by my installer to recharge battery after every use.So much for claim of 20lifts between charges. Bad product description and after sales very poor

4 septembre 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Allan,
We are sorry you aren't feeling satisfied with our product. If you are having issues, please ring our team on 0800 083 0036. The installation team only recommend this so you can get the best use out of your bath lift, we will pass on the feedback to our team.
Kind regards,
Easy2Bathe

Noté 3 sur 5 étoiles

Easy2bathe

Installers Matt and Simon were quick and efficient and fully explained the operation of the equipment,a credit to the company.

31 août 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Mrs Miller,
Thank you so much for your feedback. We are always aiming to make our customers happy and appreciate that you have taken the time to leave us your thoughts. We hope your bath lift helps you stay independent in the bath.
Kind regards,
Easy2Bathe

Noté 2 sur 5 étoiles

Just need an approximate price

I have tried 3 times to get an approximate price for this bath so that I know if I can afford it but each time was told I had to have a home visit before I could get a price. This is a waste of time if it is more than I can afford.

15 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Thank you to previous reviewers

I have just got off the phone with the company after requesting a brochure on line. All I wanted was a price if I had read the reviews I could have saved all the bother.

22 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Price / Cost Avoidance - Be Suspicous

Price avoidance when making enquiries is very dodgy, used car sales, double glazing industry type methods and very very outdated. The customer is wiser in many respects and in modern Britain where pennies are tight, pensions low and easy2bathe gadgets a luxury the majority of consumers want to see a price before they spend time and effort on a product to ascertain if they can afford it. Easy2Bathe dont do this, they PUSH for a free DEMO, where they will assess the house and people and ascertain what they think they can GET OUT OF THEM, exactly as Double Glazing salesmen did in the 80's & 90's. NOBODY likes this approach and we are wiser to it, people want to pay the same price no matter where they are in the UK or who they are, just as you do when going into your Supermarket, DIY Store, or other large networked retailers.
Easy2Bathe give me 2 ALARMS FOR CONCERN.

1: They hide the price and refuse to acknowledge it, which allows them the alleged opportunity to face2face hard sell to the elderly and infirm, which we would all agree is morally reprehensible.
2: The price can allegedly differ very much on what the salesperson attending thinks they can GET AWAY WITH! Again, not acceptable in todays modern consumer standards.
Any company that refuses to state an approx price for the unit which is the same regardless of bath fitting should be treated with concern and suspicion and ask yourself, Why are they hiding the cost? Then ask yourself, would any reputable long serving, customer award winning company do the same? NO, is the answer. I accept fitting costs can change, but there is absolutely no reason whatsoever that a 'standard unit' and a 'standard fitting' cost cannot be provided.
SHAM ON YOU EASY2BATHE!

20 juillet 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Dave,
We are sorry you are left feeling frustrated. We have investigated this incident internally and are reviewing staff training. You should have been given at least a price estimate and we apologise that this was not given to you when asked. After having spoken with our customer services manager, you have now been given at least a guide price for our bath lifts. We can assure you that our product specialists do not hard sell, we require to give a demonstration to ensure the user is comfortable using the lift before they buy. We understand your frustrations and apologise again.
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

The installation was carefully and…

The installation was carefully and expertly done by Ionut and Marl#k

10 juillet 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Customer,
Thank you so much for your 5 star rating! We appreciate your kind words regarding the installation team. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

We have been looking for a solution

We have been looking for a solution to this problem for a while, but once we found this option we quickly realized it seemed to tick all the boxes for us. Following an initial enquiry, a visit from a knowledgeable and helpful sales person confirmed our hopes and installation was completed within 2 or 3 weeks, which is good given travel to the Isle of wight required.
Installers Matt and Ionut arrived promptly working quickly and efficiently with little fuss or noise and no mess within an hour. Fully demonstrated and best use tips explained.

23 mai 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Trevor,
Thank you so very much for your 5 star rating! It's always a pleasure to hear from those who appreciate the hard work and dedication we put into providing a great service. We are so glad you found a solution to your problem. Your positive feedback is appreciated!
Kind regards,
Easy2Bathe

Noté 4 sur 5 étoiles

Wonderful machine allowing anyone with…

Wonderful machine allowing anyone with mobility issues to have a proper bath. Having had a bath chair for many years I got a 2nd hand one online. Now I can have a good long soak to ease away my aching joints. I would however point out 2 MAJOR design faults. They claim that a new battery will do up to 20 baths - but that you should charge the battery weekly. Who has 3 baths a day ???!!!! If it needs charging weekly dont claim it does 20 baths otherwise you are tempted to leave it for 3 weeks. Also the remote control for lowering you into the bath is NOT WATERPROOF! It states this in the manual, which I failed to read ! Now I have had to disconnect the remote and use the buttons on the machine. WHY on earth would you design a remote control for a bath that IS NOT waterproof. Utter madness.

5 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Big shout out to Craig and Lee who came…

Big shout out to Craig and Lee who came to fit my Bath Lift yesterday. Very professional and they did an excellent job leaving my bathroom clean and tidy. All was completed within the hour and then Craig gave me a comprehensive explanation of how to use the unit.

9 mai 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Linda,
Thank you so much for taking the time to leave us a five-star review! We really appreciate your kind words about Craig and Lee, the great job they did, and how tidy they left your bathroom. We're so glad they were able to explain the unit to you clearly and get everything done within the hour. We hope you are now able to enjoy a lovely soak in your bath safely again.
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

My bathlift was fitted today

My bathlift was fitted today by Lee and Craig who did a great job and were friendly and helpful. In fact I've had a really good service so far from the staff who answer the phone and the very courteous man who came out to demonstrate the lift and to ensure it was suitable for me.

9 mai 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Ms Robson,
Thank you so much for your wonderful 5 star rating! We are pleased to hear that our team provided you with great service - from the installation team to our product specialist. We appreciate your kind words and are so glad you are happy with the lift!
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

I am very pleased with the whole…

I am very pleased with the whole procedure. From enquiring to having the bath lift fitted everything was quick.

After fitting the bath lift, the fitter explained very clearly what I needed to know about using it and I have now enjoyed using it.

29 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Hilary,
Thank you so much for your 5-star rating! We are delighted that the whole process and installtion went quickly and smoothly for you. We are especially pleased that the fitter took the time to explain the bath lift to you so that you feel confident using it. We appreciate your feedback and are happy that you are enjoying your bathing again.
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

Highly recommended bath lift

The sales man Onkar Farmah was absolutely amazing, he was kind, understanding and not pushy. When my husband tried the demo lift he had a big smile on his face as he loves his baths, l am just so happy that we are having this bath lift fitted, great sales man and also customer service lady (Sue) was very helpful

21 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Mrs Bootles,
Thank you so much for your kind words and 5 star rating! We are thrilled to hear that Onkar and Sue were accommodating and helpful in your purchase. We are delighted that your husband had a smile on his face after the demo lift and hope you continue to have a pleasant experience with your bath lift!
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

I have an easy bathe unit which was…

I have an easy bathe unit which was squeaking, I thought it would just need oiling but it was replaced (under guarantee) with no fuss. Excellent service.

18 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Pam,
Thank you so much for your 5 star rating! We are glad to hear that we were able to replace your old bath lift under guarantee without any fuss. We appreciate your positive words and are very pleased that we could provide you with excellent service!
Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

Bath lift instalation.

The men who came to fit the bath lift were excellent.
The job was finished in 45 minutes and they explained everything very clearly.

19 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Sue,
Thank you for your five star rating! We are glad to hear that your installation team who came to fit the bath lift were excellent and completed the job efficiently. We hope you are now able to bathe independently again.
Kind regards,
Easy2Bathe

Noté 4 sur 5 étoiles

Great to be back in the bath

I am very pleased with my bath lift so happy to be able to have a normal soak in the bath which really helps my achy joints. Matt and Paul were very professional and bath lift was fitted in less than an hour.

3 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Anne,

Thanks for your feedback and review. Glad to hear that you are experiencing the benefits of Easy2Bathe.

Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

The salesman explained the equipment very clearly

The salesman explained the equipment very clearly. Brian and Stuart who fitted this item were very polite and worked in a very professional manner. They arrived on time, worked quickly and left the room very clean. They also explained the operation of the equipment very clearly

4 avril 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Thanks for taking the time to leave a review. Glad to hear that you were pleased with the product and service received.

Kind regards,
Easy2Bathe

Noté 5 sur 5 étoiles

Men arrived on time

Men arrived on time. Very experienced with assembly of Unit. very clean and tidy workers and also explaining how to use the Bath lift. Have now used a few times and are very pleased with result. would recommend anybody to buy one that has difficulty getting in and out of the Bath.

27 mars 2023
Avis spontané
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Réponse de Easy2Bathe bath lifts

Dear Peter,

Thank you for your review and five-star rating. Delighted to hear that you are fining Easy2Bathe useful, and thanks for your custom.

Kind regards,
Easy2Bathe

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