Ian & Richard have just left after installing my Dolphin bath lift. I am totally impressed with the speed and tidiness of their work. They were totally polite and respectful. They demonstrated how to... Voir plus
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Lisez les avis des autres
Good old fashioned customer care, The fitters arrived on time were courteous, nothing was too much trouble they cleaned up and left the bathroom clean and tidy. Martin and Neil are a credit to the fir... Voir plus
L'entreprise a répondu
The whole of the process of now having a bath lift could not have been any more professional. The installation team of Ian and Jibreel arrived on time and explained fully what they were about to d... Voir plus
L'entreprise a répondu
Our bath lift developed a fault and the company sent out 2 maintenance engineers,Jackie & Geordie who found and fixed the problem our special thanks to them nothing was too much trouble ,they are very... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Time to put an end to your worries about bathing – there is a practical and affordable solution for you. Feel confident at bath time with the Easy2Bathe bath lift. Our innovative bathing aid allows you to bathe when YOU want or need to. Easy2Bathe are here to make bathing easy, providing bath lifts for those who struggle to get in and out of the bath. With Easy2Bathe you are 5 steps away from enjoying a full depth, relaxing bath. Our bath lift can take away the worry of slipping or falling at bath time for the elderly or disabled and give you back your independence. The unique system means that there is no need for expensive alterations to your bathroom. Our expert engineers can usually fit the bath lift in under 2 hours. Let us show you how you can enjoy your bath and feel independent once again
Welcome To Easy2Bathe
Écrit par l'entreprise
Coordonnées de contact
Pedmore Rd Industrial Estate, DY5 1TJ, Dudley, Royaume-Uni
- 0800 083 0036
- sales@easy2bathe.co.uk
- www.easy2bathe.co.uk
4,7
Excellent
496 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Extortionate
your rep ‘Tony’ went to see my elderly mother today. He quoted her £2,300, which i think is extortionate! And that was with 20% off if she signed up today, we all know that old sales technique 🙄. Luckily she called me and i told her not to sign anything or give him any money. i said to ask him to leave a brochure and his details, and i’ve just found out he left without giving her a brochure or even a business card. Kinda says it all really, preying on the elderly.
3 juillet 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Good Morning,
Thank you for your review, we are sorry that this is your opinion of ourselves, we can assure you that we have strict guidelines in place to protect all of our customers, whilst offers differ day to day your mum would have been able to cancel the order at any time before we arranged an installation day, and then 14 days after. With regards to the price we would recommend, if you have the time to research across our competitors where it would be seen that the price given is competitive. We offer different packages for the bath lift which can be explored if needed. I would be happy to talk you through the complete process and provide you with factual information if you would like to call us on 01905791200 option 4.
Kind regards,
Easy2Bathe
Very good piece of kit excellent.
Truly the best thing I have ever done was to invest in a easy2bathe bath lift it enables true fully imersed bathing and it looks great on the wall very easy to use I got mine from CareCo in Glasgow and it came with full fitting included in the price, I would definitely recommend it to anyone requiring a bath lift for true enjoyment of the bath again.
21 juin 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Robert,
Thank you for your 5-star rating! We're delighted to hear that you are enjoying your easy2bathe bath lift and that it has provided you with the true enjoyment of bathing again. We appreciate your recommendation and are thrilled that the product has met your expectations.
Kind regards,
Easy2Bathe
Réponse de Easy2Bathe bath lifts
Dear Colin,
Thank you so much for your 5-star rating and kind words, we truly appreciate it! We're thrilled to hear that you found your installation team brilliant, quick, clean, and very friendly. Your positive feedback means the world to us. Thank you for choosing us!
Kind regards,
Easy2Bathe
Great service
The agent,Greg Jones was great. He showed me everything about easy2bathe and was very patient answering questions.
The two who come to install, Matt H and Matt B were courteous,knowledgeable and tidy. Explained everything 5*
6 juin 2024
Avis spontané
On time, very thorough.
One of the gentleman rang me to let me know what time they’d arrive & they arrived on time. I explained to them that my mum has dementia & they were both mindful of this. Completed the job quickly & took all the rubbish away. Explained how it worked very clearly. Both very nice & kind to mum when they left. I would 100 per cent recommend.
31 mai 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Rhian,
Thank you very much for your 5-star rating! We are delighted to hear that our team arrived on time, were attentive to your mother's needs, completed the job efficiently, and provided clear explanations. It was a pleasure serving you, and we appreciate your recommendation. Thank you for choosing us!
Kind regards,
Easy2Bathe
Satisfaction
the sales rep was very efficient and so were the engineers Ionut and Mike
28 mai 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Graham,
Thank you for your feedback. We are delighted to hear that you found our team efficient and helpful. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe
Came at time stated very friendly and…
Came at time stated very friendly and efficient team of Matt and Andy H.
17 mai 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Charles,
Thank you for your 5-star rating! We appreciate your kind words about our team. We are thrilled to hear that they were friendly and efficient during your visit. Thank you for choosing us!
Kind regards,
Easy2Bathe
From when my wife first enquired just…
From when my wife first enquired just over a week ago, to when the bath lift was installed today the service from Salesman Paul and then the two Installation guys James and Stuart B was excellent....could not fault them at all.
John Dawson
2 mai 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear John,
Thank you for your 5-star review! We’re thrilled to hear that you had an excellent experience with our product specialist and installation team. Your kind words mean the world to us.
Kind regards,
Easy2Bathe
CAUTION. Do not try in water.
I am disabled following surgery for a brain tumour, with limited feeling and strength down my left side.
I had a demonstration of the easy2bathe bath lift, dry in the lounge, bought the product, and discovered that with water in the bath, I could not use the unit.
I could not stay on the strap, and when I slid off, could not get back on.
I am now being “fined” £1000 for using the product in water.
How else was I supposed to try the bath lift.?
I could understand being charged to replace the strap, but £1000 is totally ridiculous
24 avril 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Ian,
Thank you for your review and we are sorry to hear of the issues experienced. You spoke in depth to our customer service team and the amount you have quoted within your review is not the amount that has been retained.
As you can imagine, once the bathlifts have been used in water we are unable to sell these as reconditioned units due to hygiene reasons. You confirmed on the phone that the unit was used multiple times and for that reason a retention would be applicable. We hope that you can understand no one would like to receive a unit that has been used by another person.
Kind regards,
Easy2Bathe
Aqualift bath lift fitting.
One of your representatives came to our home and demonstrated the Aqualift. He was very informative and helpful and we were able to try the lift out for ourselves. Your fitters came a mere three days later and the whole thing was fitted in less than an hour. Everything was explained to us fully and the two men were friendly and helpful and efficient. We are extremely pleased with our new bath lift and would recommend you to others.
18 avril 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Robert,
Thank you for your 5-star rating! We are delighted to hear that you had a positive experience with our team. It's wonderful to know that our product specialist and fitters provided informative, friendly, and efficient service. We are thrilled that you are extremely pleased with your new bath lift. Thank you for recommending us to others.
Kind regards,
Easy2Bathe
I was very impressed by your response…
I was very impressed by your response and service you provided it was very quick on your representative who came to my house! and the speed of your delivery and fitting was excellent
19 avril 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Harvey,
Thank you for your 5-star rating! We are thrilled to hear that you were impressed by the quick response and excellent service provided by our representative. We pride ourselves on speedy delivery and fitting. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe
Uinyt and Mike: polite efficient & knowledgeable.
Uinyt and Mike arrived very much on time and completed the full installation within the hour. Very polite, efficient installation engineers with a fund of knowledge who explained very carefully the safest and most efficient use of the robustly constructed bath lift.
Many thanks!
5 avril 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Jean,
Thank you for your 5 star review and positive feedback. We are delighted that your installation team were polite and helpful and that you were given a thorough demonstration. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe
Arrived on time and completed…
Arrived on time and completed installation in under an hour.
No mess.
Demonstrated and explained operation.
Excellent service.
15 avril 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Simon,
Thank you for taking the time to leave us a review. We are delighted to hear that your bath lift installation was prompt and informative. We hope your new bath lift brings you the bathing independence you need.
Kind regards,
Easy2Bathe
Excellent service
Excellent service , had to have the unit refitted , this was done quickly and cleanly by 2 gentlemen Iounet and Mike .
21 mars 2024
Avis spontané
James and Martin arrived on time
James and Martin arrived on time, at 8am, even though they had driven for 3 hours for my appointment. I was impressed with their explanation of how to operate the equipment, and their easy going, respectful attitude to my 95 year old mother and myself
6 mars 2024
Avis spontané
Very prompt service from the product…
Very prompt service from the product specialist and the fitters. Thorough explanation of the system once the bath had been checked that it would take the product. No pushy sales talk. Fitters telephoned before arrival and came on day as arranged. Work completed easily and demonstration given before fitters' departure. Very polite specialist and fitters.
26 février 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear David,
Thank you for sharing your positive experience with us! We're thrilled to hear that you received prompt and thorough service from both the product specialist and the fitters. It's great to know that they provided a thorough explanation of the system and ensured it would work with your bath without pushing. We're also glad to hear that the fitters communicated well, arrived as scheduled, and completed the work easily, providing a demonstration before their departure. Politeness and professionalism are key values for us, and we're delighted that both the specialist and the fitters exhibited these qualities.
Kind regards,
Easy2Bathe
From my first visit from Chris Fleet to…
From my first visit from Chris Fleet to the installation, this company have been excellent. When the fitters came they were so polite and unexpectly fixed my back door for me. Thanks so much
Anne Hallett
26 février 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Anne,
Thank you for sharing your wonderful experience with us! We're delighted to hear that from your first visit with our product specialist to the installation, you found our company to be excellent. It's fantastic to know that the fitters not only provided polite service but also went above and beyond by unexpectedly fixing your back door. Customer satisfaction is our top priority, and we're glad we could assist you.
Kind regards,
Easy2Bathe
Efficient and helpful
The system was fitted quickly and efficiently. It was the explained in a coherent and visual way which made things easier. The person who fitted the system was professional and friendly. He talked with me in a manner which was helpful and respectful without being condescending. Good too that they came in a plain van as I was embarrassed about having a system fitted.
20 février 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Customer,
Thank you for sharing your experience with us! We're thrilled to hear that the system was fitted quickly and efficiently and that the explanation provided was clear and visual, making it easier for you to understand. It's fantastic to know that the person who fitted the system was professional, friendly, and communicated with you in a helpful and respectful manner. We hope the lift is now providing you with the independence you need.
Kind regards,
Easy2Bathe
Very professional and clean can't wait…
Very professional and clean can't wait for my bath well done
21 février 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear David,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our service and that you found our team to be professional and clean. We're delighted to have been able to assist you.
Kind regards,
Easy2Bathe
Friendly tram
The product was well demonstrated by Graham and so order placed with 50% deposit. It was fitted by the friendly team of James and Mark who arrived on time and explained everything. However arranging the date for fitting seems to be at the Company's convenience rather than the customers. Hence four stars rather than five.
19 février 2024
Avis spontané
Réponse de Easy2Bathe bath lifts
Dear Pamela,
Thank you for sharing your feedback with us. We're pleased to hear that our product specialist provided a thorough demonstration and that you found the ordering process satisfactory. Additionally, we're glad that your installation team were friendly, arrived on time, and explained everything during the fitting process.
We appreciate your comment about the scheduling inconvenience however, we plan our delivery routes to ensure we are being most efficient.
Kind regards,
Easy2Bathe
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