Patrice was very helpful today and provided clear, prompt instructions that quickly resolved our problem. Thank you for your excellent support.
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Lisez les avis des autres
I called to get access to the new Router, as old one was decommissioned, also wanted to get ADMIN status, as all other admins had left the company, Call was answered by Tim, and told him my problem,... Voir plus
The call agent that helped me set up my Elavon mobile merchant (which was unusually a little trickier than meant to be and took a few phone calls to complete), was an absolute gentleman and a real hel... Voir plus
My father contacted Elavon a few weeks with a query on the account. He spoke with an agent Majella who was most kind and helpful. She dealt with his enquiry in a most efficient manner. He was very gra... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Elavon is the connecting force behind smarter payments, delivering secure, scalable, expert-backed solutions that streamline everything from accepting transactions to accelerating commerce. Backed by decades of industry expertise and intuitive technology, we help businesses of all sizes navigate payments with confidence. From transaction processing and risk management to settlement, equipment, and customer support, Elavon integrates the entire payments ecosystem – so businesses can focus on growth. Across industries, geographies, and stages of scale, we partner closely with our clients to understand their goals and match them with the right tools to move commerce forward.
Coordonnées de contact
IDA Business Park, Ballynattin, Arklow, Irlande
- +353 818 202 120
- queries@elavon.com
- www.elavon.ie
4,6
Excellent
132 avis
Demande des avis aux clients
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Professional customer service response.
Clear, Efficient, Professional and Polite. Well done Oskar Wilk.
24 janvier 2025
Moved back to Elavon recently
Moved back to Elavon recently. Had some queries and contacted. They were able to help with my query over the phone and in an excellent timely manner. The girl I got was very helpful and patient. Unfortunately they have sent this review email a few days after the call, so I have no longer got note of her name. Only reason I am giving 4 stars is because review experience came way to long after the call so I am unable to name the person who helped.
9 décembre 2024
well explained
13 septembre 2024
Really helpful & resolved the issue…
Really helpful & resolved the issue within a few mins of talking to the guy on the phone
12 septembre 2024
Monika Szybiak Feedback
I talked to Monika Szybiak yesterday. She was very helpful. Answered all my quieres. Gave me all the details I needed and was easy to talk to. I wish there were more staff like her in other companies.
5 septembre 2024
Satisfied Customer
My experience with Elavon was very good. Phoebe K guided my expertly through the process of opening my account. The process was completed through email and online except for the initial phone call. She was efficient, patient and professional.
20 août 2024
Avis spontané
Just the person i spoke to had alot of…
Just the person i spoke to had alot of patience and resolved my query while also showing me where to look or the answers
14 août 2024
Maria-n was very helpfull
2 août 2024
Ann Clince was very helpful and patient…
Ann Clince was very helpful and patient and we got the problem sorted out.
30 juillet 2024
great chat and thank you
25 juillet 2024
Justine looked after me so well
Justine looked after me so well. she was very heplfull
and went ouy of her way to help me.
Thank You
David Conway Occasion Jewellers
18 juillet 2024
Help with bank reconciliation
Had a problem with reconciling my bank account and did not understand where missing payments were. Johan talked me through how to see my reports and also how to run an end of day report, which I did not know about. He was polite, professional and very helpful.
16 juillet 2024
Johan was helpful and was able to see…
Johan was helpful and was able to see the issue.
16 juillet 2024
Great customer service, very helpful and friendly.
Herbert was so helpful and patient and a pleasure to speak with. I had also spoken to another agent, who was equally helpful, before I was connected to Herbert. We didn't completely resolve the issue but Herbert gave me a call ID to use should I need more assistance.
Many thanks
9 juillet 2024
Great service
Johan was very helpful and guided me through use of the portal. He also made sure I had the reference and number to call in case the call transfer to Collections was unsuccessful, which it wasn't and then Madeleine in Collections also helped to sort out payment issue. And Tom in Technical was also very helpful as we needed to check that the equipment was working.
25 juin 2024
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