Electrical Deals Direct Avis 

1 780
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The boiler part was original branded item, which is peace of mind that it will be fully compatible. The delivery was a very quick turn around and was kept up to date when to expect the item.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffe-eau
  2. Fournisseur d'équipements de chauffage
  3. Fournisseur de filtres à eau
  4. Grossiste en matériel électrique
  5. Magasin de matériel de plomberie
  6. Magasin de pièces détachées pour appareils électroménagers

Écrit par l'entreprise

Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 780)

85 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good customer service and Breen…

Very good customer service and Breen Harvey was very good.

10 octobre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thanks for the great review Leonard.
We know we're lucky to have Breen in the team, and she's chuffed with the special mention - I'll pat her on the back (again!)
I hope the Hydroboil suited the purpose, and the installation went well.
Many thanks again!

Noté 4 sur 5 étoiles

Reasonable price and quick delivery

Reasonable price and quick delivery

1 octobre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Many thanks for this review Edward.
We're glad we performed well for you (we wouldn't have it any other way!) and we also hope that your Santon water heater gives you many years of great service too.
(I wonder what we could have done better to receive 5 stars?)

Noté 5 sur 5 étoiles

Great range of products

Great range of products, keen prices and next day delivery!

25 septembre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thanks so much for this lovely 5 star review Steve - it's really appreciated.
(WE know we're great, but it's good of you to tell the rest of the world!)
We hope your Herschel heater will give you years of great service. (just like WE do)

Noté 5 sur 5 étoiles

Highly recommend Electrical Deals…

Highly recommend Electrical Deals Direct for great value and service.
My order was processed quickly and goods received within 24 hours.
Many thanks

25 septembre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thanks so much for the glowing report Donna - we always feel a bit fuzzy inside whenever we get one!
See you back soon!

Noté 2 sur 5 étoiles

Cylinder order

I was told by your office I would get a call from delivery driver 1hr before but go no call so missed delivery, I contacted Gledhill who informed me that your company Electric deals direct had not requested this to them as if you had they would of had on the notes & done it

18 septembre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Good evening Robert.
I'm so sorry for this lack of communication from the delivery driver. Gledhill are correct, there wasn't a specific request for contact prior delivery, as it is our 'default' setting, and so we were surprised and dissapointed to hear it failed on this occasion. (I can promise you that is a very rare occurance)
Could I ask you to confirm if the delivery has now taken place, and all is well with your cylinder?

Noté 5 sur 5 étoiles

Excellent service delivered on time

Excellent service delivered on time

23 septembre 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Many thanks for this review - it's really appreciated.
Hope to see you back soon!

Noté 5 sur 5 étoiles

What's not to like

What's not to like. Good price, great communication and prompt delivery.

6 août 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thanks for this review Ron, it's much appreciated. We agree..... what's not to like about us? (!)
We look forward to welcoming you back for your next Zip filter.

Noté 5 sur 5 étoiles

Electrical Deals Direct

Excellent service and great prices.

3 août 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thank you Lynne.
A straight-to-the-point review - that's what we like!
Thanks for taking the time to send it over, and we look forward to your next filter purchase.

Noté 5 sur 5 étoiles

great delivery time

great delivery time

it would have been nice to have been informed about delivery day and aprox time

31 juillet 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Hi Gareth, and thank you so much for the 5 star review! (it's what we're used to, but it's always nice to keep getting them!)
We're really sorry if the tracking information didn't reach your inbox - maybe it ended up in your spam folder?
Anyway, we hope the Ariston water heater gives you many years of great service.
Many thanks again.

Noté 5 sur 5 étoiles

Reliable

Reliable , in time highly recommended

30 juin 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thanks for the great review Gabriela.
We look forward to you returning to buy your next Zip filter!

Noté 5 sur 5 étoiles

To be to talk to a person that has been trained to do the job professionally for the customer to chatter with thanks for being so good 😘👍

Probably the best part about this was how much the team knew about the product I was talking about. And the help was great training of your staff 👍 thanks for your help 💯

2 juillet 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Thank you so much for this comprehensive review Tony.
We're so pleased that you recognise that we're different from most online companies. We really care about our customers getting the right advice, enabling them to be certain of getting the right products and at the best prices around.
We trust that your Ariston water heater gives many years of great service. (just like us!)

Noté 5 sur 5 étoiles

Great Service

Very helpful sales team, finding the right parts and swift delivery

30 juin 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Many thanks for this great 5 star review Karl - we really appreciate it, especially as I'm sure you're asked to review companies pretty much every day!
We trust the Zip spare suited your needs, and we look forward to you coming back to us.

Noté 5 sur 5 étoiles

Highly recommended

Recently ordered an Ariston unvented water heater plus expansion kit - the whole process was really straightforward from start to finish. Good value, too. Diana in Customer Services was really efficient and professional when I had a query prior to delivery. Would highly recommend EDD - will definitely be using them again,

30 juin 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Ben - thanks for this superb review..... I mean, we're used to them, but great reviews never fail to make our hearts sing!
We agree - we're lucky to have Diana looking after our customers, and we look forward to your next visit.
We trust the water heater fitted the bill perfectly.

Noté 5 sur 5 étoiles

Reasonably priced

Reasonably priced, came in two days and good communication as to proccess despatch.

29 juin 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Many thanks for this wonderful review Selwyn.
I can see that you're a repeat customer - our favourites!
We trust that the Megaflo install went smoothly.
Come back soon!

Noté 5 sur 5 étoiles

VERY Happy Customer

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday, plumber was delighted, so was i big Thank you EDD :) very Happy Customer

4 juin 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Well, there's always one thing we love, and that's happy customers!
I'm glad that you recognise that we're passionate about superb, rapid delivery, which can only really happen with a company like us who hold an extensive amount of stock.
Thanks so much for another fabulous 5 star review, and we trust that your cylinder will give many years of great service.

Noté 5 sur 5 étoiles

Excellent customer - went above and beyond

I signed up to their email and got 5% discount code but that code refused to work on the website. Called customer service (phone was answered within 2 rings) and the lady agreed that there was an issue as she also tried the code herself. To redeem, she lowered the item price on the website by 5% (who would do that normally?) and also agreed to upgrade my standard delivery to next day at no extra cost ! That's proper customer service going the extra mile ! Got my item next day (royal mail tracked 24) at an excellent price (incidentally cheaper than it was quoted on the manufacturers website). 3 cheers to EDD !

29 mai 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Hi Sandy - what a wonderful review! Thank you.
We appreciate that we're in the minority of online businesses that actually care and communicate with customers - that's where we are different.
We always try to go the extra mile, and we are really grateful that you've told the rest of the world!
We look forward to welcoming you back for your next order soon.

Noté 5 sur 5 étoiles

Very helpful over the phone and speedy…

Very helpful over the phone and speedy delivery.

30 mai 2025
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Hi Alex, and thanks for taking the time to write this lovely review, it's always appreciated.
We trust your Santon water heater fitted the bill perfectly, and we would love to do more business with you. Please tell us how we could do that!

Noté 5 sur 5 étoiles

THE LADY ON THE PHONE WAS SO HELPFUL…

THE LADY ON THE PHONE WAS SO HELPFUL AND WE RECEIVED THE NEW TAP NEXT DAY .... FITTED AND IT WORKS !!!!

30 mai 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Wonderful review Steve - thank you!
We think it was Diana you spoke to, and we're lucky to have her - I'll pass on your appreciation, and I hope that the Zip spare has served its purpose.
We look forward to your next order.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, the correct thermostat, and sent priority at no extra cost. Now looking for other electrical kit to buy 😀.

26 mai 2025
Avis spontané
Logo de Electrical Deals Direct

Réponse de Electrical Deals Direct

Hi Malcolm, and thanks for another great 5 star review.
We're glad you appreciated the complimentary rapid delivery, and that all was well with your order. (we'd expect nothing less, but we're also glad you've told the rest of the world about it!)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus