Electrical Deals Direct Avis 

1 780
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The boiler part was original branded item, which is peace of mind that it will be fully compatible. The delivery was a very quick turn around and was kept up to date when to expect the item.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast delivery, just before Christmas. EDD were the only peolpe who could supply this vented double tap, and a Santon undersink water heater in under 28days. This was a god send as our water heater ha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Definately use again, called Tuesday lunchtime asked about neext day delivery. Large Megaflow water tank so a little edgy about delivery. No need to be, ordered Tuesday here before lunch on Wednesday,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Placed an order for a hot water tank 7pm on Monday - it arrived early on Wednesday morning despite requesting standard (free) delivery. I called prior to ordering to double check stock - Breen was ver... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de chauffe-eau
  2. Fournisseur d'équipements de chauffage
  3. Fournisseur de filtres à eau
  4. Grossiste en matériel électrique
  5. Magasin de matériel de plomberie
  6. Magasin de pièces détachées pour appareils électroménagers

Écrit par l'entreprise

Electric Water Heating, Hand Dryers, Boiling Water Taps and Water Heating Spares - we have built our reputation on saving our customers money and finding them the right product. Yes, we may be geeks, but feel free to take advantage of that! All the major brands straight off our shelves: Heatrae Sadia, Santon, Zip, EHC, OSO, Joule, Gledhill, Kingspan, Ariston, Elson, Trianco, Stiebel Eltron, Dyson, Warner Howard, Mitsubishi, ATC, Xlerator, Biodrier, Jetbox, Dolphin, Hydrotap, Billi, Brita, Britvic, Lincat, Burco, Hydroboil and plenty more! Our access to available stock is the best in the business - 97.4% of orders are fulfilled immediately!


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(1 780)

85 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Competitive prices, fast delivery and clear communication.

Competitive prices, fast delivery and clear communication. We have 1 minor issue with a part ordered (and this wasn't our first, or our last order), and Breen was very efficient in coming to me and getting the problem resolved. Fantastic service, and will continue to use!

7 mars 2025
Avis spontané
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Réponse de Electrical Deals Direct

Hi Catherine.
Thank you for going to the trouble of writing this wonderful review.
Sometimes, the measure of good service can be revealed when something goes a little wrong - it's how well it is rectified that's vitally important, and we're glad we lived up to your expectations.
We're pleased we have Breen looking after our customers - she's a diamond!
We look forward to welcoming you back for your next order.

Noté 5 sur 5 étoiles

Information supplied on website

Being able to download the installation documents made it easy to see it would be an easy replacement for mu current shower.

3 mars 2025
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Réponse de Electrical Deals Direct

Hi Peter, and thanks so much for taking the time to write this review for us - we appreciate that online shoppers are bombarded with requests for feedback, so thanks again.
It's great that you found the online documentation useful, we know that things like this can help confirm you've purchased the right item for your needs.
We hope your new shower serves you well!

Noté 5 sur 5 étoiles

helpfull staff

5 mars 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks for the review David - 'helpful' is our middle name!
In return for you taking the time to give us this great feedback, we've upgraded you to a next day delivery service for your Ariston water heater free of charge.

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, competitive pricing

27 février 2025
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Réponse de Electrical Deals Direct

Thanks for the review Anthony - it's really appreciated.
We're really glad we lived up to your expectations, and we look forward to you coming back to us when you next need some more Zip filters.

Noté 5 sur 5 étoiles

Review on EDD

It is rare that you deal with a company that is as efficient as this one

18 février 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks for recognising that Jerry.
You're right, of course, we're in the minority, and we're very proud to be an online company with a difference - we have standards and love making our customers happy!
We hope the Premier Heat boiler is serving you well, and we look forward to any future business you can put our way.

Noté 5 sur 5 étoiles

Very professional and very helpful when…

Very professional and very helpful when I purchased a boiler of them.

21 février 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thank you so much for this review Driton - we're very used to great reviews, but we still really appreciate people going out of their way to write them.
We're glad the Premier Heat boiler reached you quickly, and that we were able to help with all your needs.
Many thanks again, and please come back, so you can see this service isn't a fluke - it's our standard!

Noté 5 sur 5 étoiles

great service

great service , quick and reliable,

20 février 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks Steve. We realise that spare parts are generally urgent, so we're always super-prompt getting our orders out!
We appreciate you taking the time to tell the world!
We look forward to some more business from you in the near future.

Noté 5 sur 5 étoiles

They were prompt and the item arrived…

They were prompt and the item arrived on time

31 janvier 2025
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Réponse de Electrical Deals Direct

Thanks for this review Jacqueline, we appreciate that these days everyone is asking for a pat on the back!
We're glad we could assist with your urgent requirement for this valve!

Noté 5 sur 5 étoiles

Great price and rapid delivery

Great price and rapid delivery

30 janvier 2025
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Réponse de Electrical Deals Direct

Many thanks for the great review Graham, it's really appreciated.
We hope your oversink water heater is serving you well!

Noté 5 sur 5 étoiles

I dealt with Breen who helped me with a…

I dealt with Breen who helped me with a water boiler. Excellent customer service! speedy & helpful replies to email with quick delivery. Couldn’t have been better.

30 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Lovely review Pip!
It ticks every box we try to tick ourselves, so thanks for that.
We look forward to seeing you back as a returning customer soon!

Noté 5 sur 5 étoiles

Quick and efficient

24 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks so much for your review David.
We appreciate that every business constantly asks for reviews and so it's even more special when you choose to tell the world how great we are!
We hope your scale defender is doing its job well.

Noté 5 sur 5 étoiles

Always great prices and great service.

Always great prices and great service.
stafff always very helpful

23 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks for your kind words Chris - much appreciated!
We adore regularly returning customers like you!
We trust the latest order of the Zip Econoboil will give great service too.

Noté 5 sur 5 étoiles

Great service

Great service, dispatched next day. Great communications. Highly recommended

20 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thanks very much for this review Neil. - we're glad we ticked all your boxes!
We trust your water heater seves you well (just as we have!)

Noté 5 sur 5 étoiles

Excellent service

Excellent service, order depached on the same day and arrived the day later.

10 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Many thanks for this 5 star review Duncan.
We appreciate that online shoppers are frequently asked for feedback, so thanks for taking the trouble.
We're pleased that we have exceeded your expectations, and trust that your Elson water heater gives you great service!

Noté 5 sur 5 étoiles

Speedy delivery and great price.

10 janvier 2025
Avis spontané
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Réponse de Electrical Deals Direct

Thank you so much for taking the time to give us this 5 star review (we're used to it, but it's always great!)
We hope all went well with the installation and that the Hyco water heater gives you great service. (Just like we did!)

Noté 5 sur 5 étoiles
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Réponse de Electrical Deals Direct

Thanks for the review Jonathan, it's much appreciated.
"Great price and fast service" pretty much sums up what we are about!
We trust the Premier Heat boiler is serving you well.

Noté 5 sur 5 étoiles

7 Litre 3kw Over Sink Water Heater

Delivery very quick and product exactly what we needed

6 décembre 2024
Avis spontané
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Réponse de Electrical Deals Direct

Thank you John. I'm glad we exceeded your expectations!
We hope the water heater gives many years of great service.......just like us!

Noté 5 sur 5 étoiles

Excellent Service

Easy to order and a very swift response, culminating a delivery when you said it would be delivered

7 décembre 2024
Avis spontané
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Réponse de Electrical Deals Direct

We always try to ensure we do what we promise to, so thanks for acknowledging that we performed well!
We look forward to welcoming you back when you're ready for your next filter!
Thanks again.

Noté 5 sur 5 étoiles

Good service

28 novembre 2024
Avis spontané
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Réponse de Electrical Deals Direct

Thanks so much for yet another 5 star review Haydian.
I'm glad we gave the kind of service that made you want to tell the world!
We hope your hand dryer repair went well and that it gives you many more years of great service!

Noté 1 sur 5 étoiles

Faulty The boiler we had delivered was leaking…

The boiler we had delivered was leaking from the feed pipe internal in the boiler after paying for a plumber to install it and had to have uninstalled as it was flooding the kitchen in my petrol station .
I called to have a replacement and was told to ring the warranty company .
I then called to have it exchanged as it is not fit for purpose but was told there wasn't any left and this was the last one .
I was told i would get a refund and they would collect the faulty boiler .
This has not happed yet still no refund and the boiler has not been collected .
Not very happy

25 novembre 2024
Avis spontané
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Réponse de Electrical Deals Direct

Hi Dave. Apologies for the late response, but I wanted to ensure this was being rectified.
I fully understand that it's frustrating on the (very rare) occasions when a faulty unit can't be replaced immediately - in this case due to manufacturing /component delays.
I now understand that the boiler has been collected (the day after your review) and we will be processing the refund immediately, although it can take a couple of days to appear back on your card or in the bank.
Once again, our sincere apologies for any inconvenience that has been caused by this situation during which we were kind of in the manufacturer's hands.
Sincerely,
James Loveridge, MD.

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