Elesi Avis 2 166

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Elesi were one of the few places that stocked the particular light switch we needed. Their website was easy to navigate and the high quality product was competitively priced. They also delivered swi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Products were set out clearly along with instructions. Fast and secure service with super quick delivery 👌, they are in Cornwall and I'm in Scotland, I ordered in the afternoon and were here with... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As an electrician I have dealt with many makes of product and many different companies. These products are of exceptionally good quality, the finishes superb, and an excellent range of finishes to ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve ordered all new Soho flat plate sockets and switches for our basement conversion from Elesi. They are always quick to respond to product or fitting queries (trust me, I had plenty) and ship fast... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de matériel électrique
  3. Magasin de rénovation
  4. Fournisseur d'ampoules
  5. Fabricant de luminaires
  6. Grossiste en éclairage

À propos de Elesi

Écrit par l'entreprise

Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.



Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:



Visually Appealing

Safe & Reliable

Manufactured with an Ethical and Environmental Conscience

High Performing & Efficient



You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.



We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.

Elesi Lighting

Écrit par l'entreprise

Free UK delivery on orders over £25!

10% off first order when you join our mailing list!

10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles
Logo de Elesi

Réponse de Elesi

Hi David,

Thank you for you for taking the time to leave us this review, we are pleased you are happy with your purchase.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Nice website, good deals and quick delivery

Nice website, good deals and quick delivery

Highly recommend

26 août 2025
Logo de Elesi

Réponse de Elesi

Good afternoon,

Thank you for your kind words and recommendation. We’re delighted you’re happy with the website, the offers, and the speedy delivery!

Kind regards
Elesi Lighting

Noté 2 sur 5 étoiles

Customer Service excellent, product not so

Aftersales customer service is excellent,

However, unfortunately let down on the quality of the product - given the prices paid for the items I would not have expected to live with the defects.

Replacements were sent out swiftly,
there seems to be a manufacturing issue with the chrome surrounds because the replacements also had blemishes on them albeit minor

The items with minor blemishes I have had to accept - so definitely not worth the price I paid for them

2 stars given for excellent service only

19 août 2025
Avis spontané
Logo de Elesi

Réponse de Elesi

Hi Mushi,

Thank you for your honest feedback. We’re very sorry to hear about the quality issues you experienced with the chrome surrounds.

While we’re pleased our Customer Service team could support you quickly, we completely understand your disappointment with the product itself, especially given your expectations at this price point.

Your comments have been passed on to our production team so we can review the manufacturing process and work on improving this going forward. We truly value your feedback as it helps us to do better.

Thank you again for acknowledging the service you received, and we apologise that the product did not meet the standard you expected.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Nice quality for a reasonable price

Nice quality for a reasonable price

21 juillet 2025
Logo de Elesi

Réponse de Elesi

Good afternoon,
Thank you for your feedback, we’re really pleased to hear you’re happy with the quality and value.
Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Very happy with my shaver's socket

Very happy with my shaver's socket. Excellent quality, reasonably priced. Fast dispatch of my order. Happy customer.

25 août 2025
Logo de Elesi

Réponse de Elesi

Hi Kyri,

Thanks for your review, we’re glad to hear you’re happy with the quality, price, and quick delivery. We really appreciate your feedback.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Great customer service

Great customer service; dealt with my queries rapidly and also replaced a product with no fuss

5 août 2025
Logo de Elesi

Réponse de Elesi

Good morning,

We're delighted to hear that our team was able to resolve your queries quickly and replace your product without any hassle. We really appreciate your feedback!

If there is anything else that we can assist you with in the future, please do not hesitate to let us know.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Good fast......

4 août 2025
Logo de Elesi

Réponse de Elesi

Hi Llion,
Thank you so very much for this kind review. So glad you were pleased with our products and service.
All the best from the team at Elesi

Noté 5 sur 5 étoiles

Quality products

Great quality products and nothing was a problem when a small item was missing this was sent out no problems next day with no hassle

18 août 2025
Logo de Elesi

Réponse de Elesi

Hi Ashely,
Thank you for taking the time to leave your review. We're very pleased to hear that you were happy with the quality of our products. We always aim to resolve any issues quickly and efficiently, so it's great to know the missing item was received without any trouble.
Thank you for choosing us, we look forward to working with you again in the future.
Best regards from all at Elesi

Noté 5 sur 5 étoiles

Had a problem with my order contacted…

Had a problem with my order contacted customer service and received the very best service problem resolved immediately outstanding would definitely recommend

12 août 2025
Logo de Elesi

Réponse de Elesi

Good morning,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi

Noté 5 sur 5 étoiles

Excellent service

Excellent service

11 août 2025
Logo de Elesi

Réponse de Elesi

Hi John,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi

Noté 5 sur 5 étoiles

Excellent quality product

Excellent quality product. Super fast delivery.

8 août 2025
Logo de Elesi

Réponse de Elesi

Hi Vanessa,

Thank you for the wonderful feedback! We're thrilled you’re pleased with the quality and the quick delivery. We appreciate your support!

Kind regards
Elesi Lighting

Noté 4 sur 5 étoiles

Amazing product but the price tag still…

Amazing product but the price tag still makes me cry.

6 août 2025
Logo de Elesi

Réponse de Elesi

Hi Daria,
Thank you so much for taking the time to leave this review. It's good to hear that you are so please with the product.
If we can be of any further assistance, please let us know.
Best wishes from all at Elesi

Noté 5 sur 5 étoiles

Great Service / Quality Products - Highly Recommended

Instant reply and slick ordering process with a good delivery. +A

4 août 2025
Logo de Elesi

Réponse de Elesi

Good morning.
Thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our service.
Thank you also for recommending us to others! We look forward to working with you again.
All the best from the team at Elesi

Noté 5 sur 5 étoiles

Products delivered to time

Products delivered to time . Requested two colour options for my kitchen project and they duly reimbursed the returned option. Prompt delivery of all stock ordered to support my chosen option. Very efficient process and important as I was ordering to match my electricians availability. Highly recommend service and product quality

17 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Graham,

Thank you so much for your kind words and recommendation! We’re delighted to hear that everything arrived on time and that the returns process was smooth for your project. It’s great to know our service helped keep your plans on track with your electrician’s schedule.

If there is anything else that we can help you with in the future, please do let us know.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles

Timely delivery and good quality…

Timely delivery and good quality product, but I havent had the chance to inspect all the items.

29 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Shiraj,

Thank you for your feedback. We’re pleased to hear your order arrived on time and that you’re happy with the quality so far. Once you’ve had a chance to inspect all the items, please don’t hesitate to get in touch if there’s anything we can help with.

Kind regards
Elesi Lighting

Noté 5 sur 5 étoiles
Logo de Elesi

Réponse de Elesi

Hi Charlie,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi

Noté 5 sur 5 étoiles

Quick delivery

Quick delivery, well packaged, would use again

28 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Alan,
Thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our service.
We look forward to working with you again.
All the best from the team at Elesi

Noté 5 sur 5 étoiles

Good price and delivered promptly

Good price and delivered promptly

13 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Jamie,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi

Noté 5 sur 5 étoiles

All good

Easy to order. Arrived promptly well packaged. As described and works well.

27 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Hugh,

Thank you so very much for this kind review.

So glad you were pleased with the quality of our products and our service.

All the best from the team at Elesi

Noté 5 sur 5 étoiles

Ordered 13 spotlights at 3:00pm and…

Ordered 13 spotlights at 3:00pm and they arrived the following day. I’d unfortunately ordered the wrong finish (brushed instead of antique) called customer service who were extremely helpful and resolved the issue. I had the right finish delivered, again the following day. Amazing customer service and regular updates from order to deliver. Quality products too.

22 juillet 2025
Logo de Elesi

Réponse de Elesi

Hi Dawn,
Thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards Elesi

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus