Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Exascale deserve 5 stars for their broadband service. A star was lost owing to the issues we had with our landline.

L'entreprise a répondu

Noté 5 sur 5 étoiles

The have provided consistency through out 150mb changed to 900mb speeds are always around 800 to 900 again this is over 3 years of being with them. I cant fault their customer service and consistency.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The two blokes who installed the fibre were very friendly and courteous. However the actual installation wasn't as tidy as it could of been. Whilst drilling outside, the brick itself from outside cru... Voir plus

Noté 5 sur 5 étoiles

Our BT broadband was sluggish meaning we were always waiting for the computer to keep up. Our VOIP telephone kept dropping out and we couldn't stream anything and use the phone. Exascale instal... Voir plus

À propos de l'entreprise

  1. Fournisseur de connexion internet

Écrit par l'entreprise

Exascale is a national UK internet service provider based in Telford, with a growing gigabit full fibre and data centre presence


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

104 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(104)

16 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gladly recommend

A pleasure to deal with and always address any issues (although there have hardly been any issues and any issues are relatively minor). An excellent and reliable service.

13 décembre 2020
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Réponse de Exascale

Thank you for your feedback Sanjeev!

Noté 5 sur 5 étoiles

Super fast service

Super fast service, approachable staff and quality install.

10 décembre 2020
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Réponse de Exascale

It's great to hear you're enjoying our service. We will advise the field engineering team of your comments. Thank you for the feedback!

Noté 5 sur 5 étoiles

Speed is unreal really happy with the…

Speed is unreal really happy with the service. Feels good to finally get rid of virgin media who provide good download speed but the worst customer service experience. They refused to give me the same bill as a new customer and I was paying about 40% more then new customers as a 7+ year customer with no default payments. I have showed my friends the speeds and they can't wait till this service can be provided to them.

20 novembre 2020
Avis spontané
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Réponse de Exascale

Thank you for the great feedback Dean, and welcome to Exascale!

Noté 5 sur 5 étoiles

Great reliable service

Great reliable service. Our fibre broadband is really fast and stable

6 novembre 2020
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Réponse de Exascale

Thank you for the great feedback Graham.

Noté 5 sur 5 étoiles

Excellent networking choices from Exascale!

Exascale have provided me with an excellent, personalised service for many years, in which time I have noticed their offering expand. I would highly recommend them for any IT requirements. My only issue is that they don't supply their awesome looking fibre broadband packages to my area :(

2 novembre 2020
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Réponse de Exascale

Thank you for your feedback Ben, hopefully our Full Fibre broadband will be coming to your area very soon!

Noté 5 sur 5 étoiles

Excellent Speeds and Service

I've now had Exascale internet for some time, during this time I have had very few minor issues however when raised these were resolved the very same day. The speeds are good and the service is also above average compared to the bigger suppliers out there.

I work from home at the moment like a lot of people and I can complete work, have movies streaming for my son and the radio among other things without any disruption, I would reccomend Exascale to anyone.

Thanks guys.

19 octobre 2020
Noté 5 sur 5 étoiles

Great isp

Great isp, super fast broadband would recomend.

18 octobre 2020
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Réponse de Exascale

Thank you for the feedback Gary :)

Noté 5 sur 5 étoiles

As always Exascale offer best value…

As always Exascale offer best value prices and service is first class. I have been a customer for over 8 years and Tom and his team have always been there to assist. Never had an issue easy to use interface.
The 1911 café Essington

11 octobre 2020
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Réponse de Exascale

Thank you for your continued business John :)

Noté 5 sur 5 étoiles

Excellent broadband supplier

Excellent customer service, along with great prices and a reliable service.

11 octobre 2020
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Réponse de Exascale

We're very pleased your happy with our service! Thank you for the feedback Kris!

Noté 5 sur 5 étoiles

Great service

Great service
Quick at replying, explained everything once set up.
Neat & tidy work.
Andrew

8 octobre 2020
Avis spontané
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Réponse de Exascale

Thank you for the great feedback Andrew, I've advised the enginners of your feedback.

Noté 5 sur 5 étoiles

Reliable Superfast Internet Connection

We live on a new housing estate (7 years old now) that didn't have fibre fitted by the telecoms company...
Exascale first provided us with high quality wireless broadband with good speeds, easily beating what we had before.
Exascale then upgraded us and our neighbours to fibre which has been excellent- far surpassing our expectations.
When Covid hit I have been reliant on my internet connection to work from home and Exascale haven't missed a beat! Colleagues with connections from the more commonly known providers have experienced regular downtime and outages, fortunately for me I have not.
If you want reliable, superfast broadband then look know further!!

7 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Exascale - highly recommended.

Extremely helpful, professional company. Always answers the phone and provides an excellent service. They provide reliable services which gives confidence in there products.

AJM Networking Services Ltd.

6 octobre 2020
Avis spontané

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