Vanshu is a pleasure to deal with, a real joy. A great asset to Excess Baggage, she is very efficient, professional and friendly, thank you Vanshu
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Lisez les avis des autres
I lost my wallet on my flight home and reported it Glasgow Airport's Lost Property team. Danielle recovered it very quickly and her communication throughout the process was excellent. Iain from Excess... Voir plus
Amber was really helpful and advised us on best possible price options for our flight timings, thank you!
Excellent service from everyone esp Khalid..they so so helpful and kind. I even sent an email after and they responded.
4,7
Excellent
384 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After misplacing my watch at Stansted…
After misplacing my watch at Stansted airport, the team, especially Claudia were able to find my item safely and promptly let me know. Her hard work, efficiency and dedication to her job is greatly appreciated and admirable! Claudia turned a stressful situation into a calm and professional experience, ultimately reuniting me with my watch, thank you!
11 juin 2025
Avis spontané
Tatyana at Stansted was wonderful
Tatyana at Stansted was wonderful. So kind and helpful. She could see where I was going to struggle with the lock and was able to preempt my difficulty.
Without staff like Tatyana, a company would not thrive. She is a credit to the company. Thank you for being so kind and understanding
10 juin 2025
Avis spontané
Hrushikesh and rilwan were very helpful…
Hrushikesh and rilwan were very helpful regarding my lost jacked , they were very polite explaining the process
17 juin 2025
Avis spontané
Great service with a smile
Great service with a smile. Found them really helpful.
17 juin 2025
Avis spontané
Stansted gaby
17 juin 2025
Avis spontané
Thank you to Gabi from Stansted
17 juin 2025
Avis spontané
Had an excellent service from Ms.Claudia
Had an excellent service from Ms.Claudia, Who was really helpful in providing us information for our trip in Europe, really thankful to her.
17 juin 2025
Avis spontané
A wonderful experience at Stansted Airport
I had such a beautiful experience at Stansted Airport today, all thanks to Nimisha, brilliant customer service, warm, welcoming, polite, attentive and knows exactly how to calm a frantic passenger down like myself, Nimisha went above and beyond to help me, find my lost bag (which had all my important documents, etc inside) thank you for helping find my lost bag much appreciated.
13 juin 2025
Avis spontané
AMAZING!!
Went there for a lost item and Arjun was amazing and helped me sorting it.
Great service!!!
13 juin 2025
Avis spontané
I had a brilliant experience at…STN
I had a brilliant experience at Stansted, Nimisha was extremely helpful and professional with a bright smile, assisting me with finding a lost item.
12 juin 2025
Avis spontané
Really impressed by the services…
Really impressed by the services offered by Excess Baggage Stansted.
Shout out to Gabriel, excellent customer service.
13 juin 2025
Avis spontané
I had a wonderful experience in…
I had a wonderful experience in Stansted airport thanks to Tatyana’s exceptional customer service.She was polite, attentive, and truly went above and beyond to ensure my bag was found. Much appreciated!
9 juin 2025
Avis spontané
Don't forget your charger!
Tatyana at Stansted Airport saved the day. Forgot my charger wire and she was extremely helpful. Thanks.
13 juin 2025
Avis spontané
Noveva Mobi offered excellent care when…
Noveva Mobi offered excellent care when I checked in at London Gatwick.
Highly recommend, good customer experience
12 juin 2025
Avis spontané
10/10 customer service from Claudia
10/10 customer service from Claudia. She helped me pick out some items to help secure my bag and was very friendly and helpful.
11 juin 2025
Avis spontané
Very good service provided at Stansted…
Very good service provided at Stansted airport especially by Gabby who was very helpful.
11 juin 2025
Avis spontané
Yulia from Stansted is a very polite…
Yulia from Stansted is a very polite and helpful staff member. She recovered my lost backpack.
10 juin 2025
Avis spontané
Stephen from Stansted gave an excellent…
Stephen from Stansted gave an excellent service today with a bag wrap he gave good advice on the difference on the prices and was very friendly
10 juin 2025
Avis spontané
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