Unfortunately the cooker arrived damaged. It wasn't boxed, just wrapped in polystyrene and cellophane, which makes me wonder if it was returned previously and resold. I requested a replacement, bu... Voir plus
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Lisez les avis des autres
Received my brand new cooker and the door seal started peeling off. Contacted customer service multiple times and was repeatedly told this was normal, which was wild. Also the hob covers scratch reall... Voir plus
"I chose a cooker hood from Ferre UK and I am impressed by how effectively it eliminates cooking odors. Although I had read mixed reviews on Trustpilot regarding the noise level, my model is surprisin... Voir plus
Product was delivered incredibly quick and is an absolute bargain. Lovely product, my gas engineer had no problems installing it and was complimentary of it. Nice that it came with all the LPG convers... Voir plus
À propos de l'entreprise
- Vente d'électroménager en gros
- aussi dans
- Grossiste en articles ménagers
- Magasin de matériel de cuisine
- Magasin de meubles de cuisine
Écrit par l'entreprise
Femaş Group was established in 1978. We have built seven production facilities, six in Kayseri and one in Istanbul. The site in Istanbul has 175,000 m² of buildings on a 250,000 m² site. We are a big family of 1,750 people keen to accomplish our mission which is to provide solutions with a wide range of production and to show our differences instead of offering similar or equivalent products by analysing the needs, demands, and challenges in 130 countries on 6 continents. Our aim is to combine our technology, labour and knowledge with our experience and to focus on solutions that most companies cannot even imagine. Our group of companies: Ferel Electronics, Mamur Technology, Mabaş Metal, Re-Ma Metal, and Remay have been structured to ensure that each specialises in their own field by focusing on in-depth development of unique superior products.
Coordonnées de contact
Albion Works Unit 1 A, DY5 3SZ, Brierley Hill, Royaume-Uni
- sales@ferrecooker.co.uk
- www.ferrecooker.co.uk
3,8
Bien
792 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Réponse de FERRE UK LTD
We’re thrilled to hear that you like your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre with the Ferre appliance in the picture via our WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
I was apprehensive about this item
I was apprehensive about this item. I ordered the Ferre dual fuel cooker as I desperately needed a new cooker only to read the negative reviews later. I must say that the customer service is almost non existent. Only eventually got informed when the delivery is after requesting updates for so many times. The cooker itself works well and looks good.
1 septembre 2025
Réponse de FERRE UK LTD
Hello, we are sorry you had lack of information about the delivery. You can always reach our customer service via WhatsApp, Facebook and Instagram. I hope you have good time with yor new cooker!
Brilliant service and delivery updates…
Brilliant service and delivery updates were exceptional
31 août 2025
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Well recomended
Pictures don't do the cooker justice. Looks much better in person. Good fit with adjustable legs to get the height just right. All seems to work very well. Will recommend
31 août 2025
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉
As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Firstly they can return email and…
Firstly they can return email and customer service is non existence
Call me tomorrow
29 août 2025
Réponse de FERRE UK LTD
Hello, we are sorry for the bad experience. We are here. Ask me anything I will direct you to the right person immediately!
What a professional and personal…
What a professional and personal experience I had buying my cooker from you guys. You made every part from helping me choose the ideal oven to the prompt delivery enjoyable and easy. I've recommended you to everyone who asks about new kitchen appliances. Thank you for making my purchase so smooth
23 juillet 2025
Avis spontané
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉 As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Faily quick delivery came separately in…
Faily quick delivery came separately in a van with cooker and rest came in a little car don’t get how it’s profitable but all supplies I got very happy would recommend
30 août 2025
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉 As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉 As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Please respond to my emais regarding…
Please respond to my emais regarding the problem with the cooker storage
14 août 2025
Réponse de FERRE UK LTD
Hello, we are sorry for the bad experience. Can you please reach our customer service via WhatsApp number +44 7704 492800 if the email service didn't work. Sometimes we don't receive customer e-mails. Thank you for your patience!
Nice product, excellent value
Very nice product considering it was the cheapest I could find but also fits my application perfectly. It is to fit into the victorian kitchen chimney and vent out of the back wall so it's compact size is perfect. The panel is actually very nicely finished in matt black. Quick delivery too.
28 août 2025
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉 As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
No Delivery
Woeful delivery. 3 weeks on and still don’t actually have my order. As a company I’d really look to move away from the incompetent ParcelForce as they are really letting you down. Would put me off ordering anything else from you. Have email both parcel force and Ferre and heard nothing back from either. Rather a poor show.
18 août 2025
Réponse de FERRE UK LTD
Hello, we are sorry for the bad experience. If the communication method you use didn't work, I can listen and direct you to the right person on our customer service immediately. Please don't hesitate to ask anything!
The delivery arrived when expected
The delivery arrived when expected. The delivery man was very pleasant and delivered the cooker with care.
I absolutely love my Ferre gas cooker.
17 août 2025
Réponse de FERRE UK LTD
We’re thrilled to hear that you’re enjoying your Ferre product! 🎉 As a little thank you for giving us 5 stars on Trustpilot, we have a surprise for you! Send us a photo of a meal you’ve cooked with your Ferre on WhatsApp number +44 7704 492800, or share a photo and tag @ferrecooker on Instagram and we’ll send you a £5 refund as a token of our appreciation. 🍳✨
Réponse de FERRE UK LTD
Hello, thank you for your feedback. We haven’t received a comment like this before. If you need any further assistance, our customer service team will be happy to help you.
I am really maid up with the cooker…
I am really maid up with the cooker look good and work well so I am well please
15 août 2025
Réponse de FERRE UK LTD
Thank you so much for your kind feedback. We are thrilled to hear that you are pleased and everything goes well with your oven ❤️
Fantastic cooker.
Fantastic cooker, lots of space inside. So many different functions, including, self cleaning and air fryer function. Once I’d understood how it all works using my phone to program the cooker, is the best thing ever. I really recommend this fabulous cooker.
Looks very smart with my glass hob.
15 juin 2025
Réponse de FERRE UK LTD
Thank you for recommending Ferre ovens, you are a real Ferre lover! You have good taste ❤️😎
Excellent
Bought a cooker from this company while I was getting work done in house one of the cooker Knobs got broken ordered one on website my error ordering didn't realise it came in two pieces the company was very quick to rectify my error and supply me with the correct parts excellent customer service
22 août 2025
Réponse de FERRE UK LTD
Thank you for choosing Ferre and taking the time to write a comment. We appreciate so much for this feedback. Enjoy your new appliance in your happiest times 🥰
Réponse de FERRE UK LTD
Thank you so much for the delicious feed back! We are thrilled 😊
Réponse de FERRE UK LTD
Thank you so much for your beautiful comment
I am thrilled 😍
Very quick to help overcome problems
12 août 2025
Réponse de FERRE UK LTD
Thank you so much for your kind feed back. We love to see happy customers 😊
A real step-up from an oven without a…
A real step-up from an oven without a fan. Do treat yourself to a fan-oven. It doesn't cost a lot more. 30L is big enough for a single chap, and it's easy to accommodate on a countertop.
17 août 2025
Réponse de FERRE UK LTD
We are so happy to hear that you like your new oven. Enjoy your new appliance!
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