I’m very happy with the service I received. The process was quick and straightforward, and the staff were friendly, helpful, and professional. Everything was explained clearly, and I felt well looked... Voir plus
L'entreprise a répondu
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I has never heard of First Alternative but as they were 5star rated by Defacto I thought I would try them. I was not disappointed !! . Easy to arrange cover and had everything sorted quickly and easil... Voir plus
L'entreprise a répondu
I have not personally spoken to anyone in the company. Everything was on line without talking to anyone. So, I cannot really comment on the experience save to say the application was made simpke.
L'entreprise a répondu
Great customer service after an initial mistake I had made when taking out a new policy..rectified very quickly and efficiently..and very competively priced..very happy so far.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Coordonnées de contact
Reigate, Royaume-Uni
- www.firstalternative.com
4,6
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
only recently joined if you are looking…
only recently joined if you are looking for cheaper car insurance give them a try.
7 septembre 2026
Avis spontané
Easy to arrange, unexpected good service
Easy to arrange, good price, good service but change in circumstances meant didn’t need insurance atm so got in touch to cancel, no problem, couldn’t have been more helpful. Got full refund without hassle. Would definitely use them in the future
13 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
They gave me a very bad quote and…
They gave me a very bad quote and evenafter doing a hard search on me. Luckily after doing much digging I got a better quote from Aviva. Don’t waste your time with them.
4 septembre 2026
Avis spontané
Réponse de First Alternative
We're sorry to hear you feel this way. We understand how disappointing it can be when a quote isn't competitive. We're glad you were able to find cover that better suited your needs elsewhere. Thank you for considering us, and we hope you'll keep us in mind for the future. Thanks
Transparency and clarity
I found the website to be very user-friendly, with a clear and intuitive layout. The information regarding policy coverage was presented in a particularly clear and concise manner. I appreciated the transparency and clarity of the information, which made it easy to understand what was included under the policy.
3 septembre 2026
Avis spontané
Amazing must recommended very easy to…
Amazing must recommended very easy to use
2 septembre 2026
Avis spontané
Exactly what I needed
Quick and easy to use website and great value for money.
Exactly what I needed
3 septembre 2026
Avis spontané
The price was very competitive and the…
The price was very competitive and the Dafaqto rating was excellent.
2 septembre 2026
Avis spontané
Very prompt reply and a competitive…
Very prompt reply and a competitive price
2 septembre 2026
Avis spontané
Réponse de First Alternative
Thank you for your review - we really appreciate it.
Best price.
I was looking for the best price possible to insure my Saab 95 and 1st Alternative won the day. I feel fairly confident that as a part of Esure any future dealings will be handled efficiently. Let’s hope so!
2 septembre 2026
Avis spontané
Réponse de First Alternative
Thank you so much for the lovely review and welcome to First Alternative! 😊
This is the worsted company of…
This is the worsted company of insurance when they cancel your policy without reason they don’t even give you your refund and I just drive 4 days and paid £450! Shit company
1 septembre 2026
Avis spontané
Réponse de First Alternative
We're sorry to hear you're unhappy with your experience. We understand your frustration and would like to investigate your concerns regarding the cancellation and refund. Please reach out to us directly with your details so we can look into this further. Thanks
Should have a proper app for accessing…
Should have a proper app for accessing people’s accounts
1 septembre 2026
Avis spontané
Réponse de First Alternative
We value the time you have taken to provide us with feedback so that we can make more enhancements in the future. We appreciate your review.
Super easy to get the right cover and a…
Super easy to get the right cover and a really reasonable price highly recommend
28 août 2026
Avis spontané
Everything was explained well and I…
Everything was explained well and I have everything that I need for my policy
31 août 2026
Avis spontané
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