Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Voir plus
L'entreprise a répondu
I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Voir plus
L'entreprise a répondu
For new customers great I took my initial insurance out in December 2025. Changed my car, they wanted more than I paid initially for changing over for 8 months cover. Going back ax as a new custome... Voir plus
L'entreprise a répondu
My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Voir plus
L'entreprise a répondu
First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!
Reigate, Royaume-Uni
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
it was so easy online to complete my quote an setting everything up, well recommend this provider to my family and friends, thanks
Almost impossible to get hold of customer service.
I called at 1pm and was told that no one will be able to answer me before 5pm and my call was disconnected
very good site , so easy to use , and a fast responce ,
very impressive.
First Alternative car insurance was a very competitive price through a comparison site. The website was easy to use until I wanted to use my email address that I also use for my home insurance, which is through Esure ( First Alternative and Esure are part of the same company). After setting up the account, I spoke to someone and tried to change the email address but was told this is not possible due to having already used this email address for my home insurance. My husband tried to use his email address but that had also been used previously for another of Esure's products. I am, therefore, not sure that if I take another of their products in the future I will need another email address. I am currently waiting for a technician to call me back to see if he can assist with the issue. As with most insurance reviews, I have no experience as to whether they will be good when I need to call on it.
Only just signed with them so cam only go off the little bit of experience I have, very easy to do cheap monthly payment and cheap upfront price.
Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely best insurance I’ve ever had so so easy

Réponse : First Alternative
Pleased with the result obtained with "First Alternative". Everything went in an encouraging way. I recommend it.

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Great cover for what I need a very reasonable price and it was easy to navigate around the bowser for what I needed. Once all the documents were sent to me it was very easy to find them and transparent in explanation. So far so good, highly recommend

Réponse : First Alternative
I went on Go Compare they promoted your company.
The only thing I will find difficult because I am in my 80's I have to download all the details of the policy, other companies have been able to send hard copies through the post! is it possible for you to do this for me please.

Réponse : First Alternative

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Everything quick and easy also no password too remember

Réponse : First Alternative
Easy to use everything was straight forward done in next to no time couldn't fault the process.price I was given was good service Great very satisfied.

Réponse : First Alternative
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