First Alternative Avis 2 300

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Haven't needed to claim so limited dealings with them, however I am searching for new quotes ready to renew and I am unable to beat their renewal quote! I've searched across all comparison websites so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I needed confirmation of my NCB as I didn't receive a pdf of it via e-mail when I cancelled my policy due to selling my vehicle. The customer representative, Lukho who I spoke to via online chat pro... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

For new customers great I took my initial insurance out in December 2025. Changed my car, they wanted more than I paid initially for changing over for 8 months cover. Going back ax as a new custome... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughter helped me because I am not too good at modern technology.. It seemed very straightforward and everything was easily understood .For my age since loosing my husband and having to get insura... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. Assurance auto
  3. Courtier d'assurances
  4. Compagnie d'assurance

Écrit par l'entreprise

First Alternative provides 5 Star Defaqto rated car and multicar insurance with a range of benefits and optional extras. Find out more and get a quote!


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Almost impossible to get hold of…

Almost impossible to get hold of customer service.

I called at 1pm and was told that no one will be able to answer me before 5pm and my call was disconnected

18 avril 2026
Noté 4 sur 5 étoiles

First Alternative car insurance was a…

First Alternative car insurance was a very competitive price through a comparison site. The website was easy to use until I wanted to use my email address that I also use for my home insurance, which is through Esure ( First Alternative and Esure are part of the same company). After setting up the account, I spoke to someone and tried to change the email address but was told this is not possible due to having already used this email address for my home insurance. My husband tried to use his email address but that had also been used previously for another of Esure's products. I am, therefore, not sure that if I take another of their products in the future I will need another email address. I am currently waiting for a technician to call me back to see if he can assist with the issue. As with most insurance reviews, I have no experience as to whether they will be good when I need to call on it.

22 avril 2026
Noté 5 sur 5 étoiles

perfect

Helpful faster thanks

22 avril 2026
Logo de First Alternative

Réponse : First Alternative

We are pleased to hear this Naeem. Thank you for the kind review. Welcome to First Alternative!

Noté 5 sur 5 étoiles

Easiest insurance I’ve ever got

Easiest insurance I’ve ever got. Exactly what it said on compare the market and didn’t even need to speak to a human and go over every single question 8 times like the others. Cheapest also. Genuinely best insurance I’ve ever had so so easy

18 avril 2026
Logo de First Alternative

Réponse : First Alternative

We appreciate you sharing your experience James. We're happy to hear that you found our insurance process straightforward and cost-effective. Thank you for your positive feedback. Welcome to First Alternative!

Noté 5 sur 5 étoiles

Pleased with the result obtained with…

Pleased with the result obtained with "First Alternative". Everything went in an encouraging way. I recommend it.

18 avril 2026
Logo de First Alternative

Réponse : First Alternative

We're happy to hear that you were pleased with the outcome using First Alternative, and that your experience was encouraging Constantin. We appreciate your recommendation. Welcome to First Alternative!

Noté 5 sur 5 étoiles

Great service

Great cover for what I need a very reasonable price and it was easy to navigate around the bowser for what I needed. Once all the documents were sent to me it was very easy to find them and transparent in explanation. So far so good, highly recommend

21 avril 2026
Logo de First Alternative

Réponse : First Alternative

We appreciate you taking the time to leave us such a fantastic review John. We're so glad to hear that you found our website easy to use and the documents clear and accessible. Welcome to First Alternative!

Noté 4 sur 5 étoiles

I went on Go Compare they promoted your…

I went on Go Compare they promoted your company.
The only thing I will find difficult because I am in my 80's I have to download all the details of the policy, other companies have been able to send hard copies through the post! is it possible for you to do this for me please.

21 avril 2026
Logo de First Alternative

Réponse : First Alternative

Thank you for the feedback. If you contact us via the telephone or live chat option on the website Angela. We would be more than happy to get your documents posted. Welcome to First Alternative!

Noté 4 sur 5 étoiles

Competertive price

21 avril 2026
Logo de First Alternative

Réponse : First Alternative

We are pleased to hear this David. Thank you for the kind review. Welcome to First Alternative!

Noté 5 sur 5 étoiles

Money saver

Easy to use everything was straight forward done in next to no time couldn't fault the process.price I was given was good service Great very satisfied.

21 avril 2026
Logo de First Alternative

Réponse : First Alternative

We are pleased to hear this Derek. Thank you for the kind review. Welcome to First Alternative!

Noté 4 sur 5 étoiles

quick and easy

21 avril 2026
Logo de First Alternative

Réponse : First Alternative

We are pleased to hear this Martin. Thank you for the kind review. Welcome to First Alternative!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus