First Alternative Avis 

Best quote given for my car insurance. I even added some extra protection to my policy which still made it cheaper than my last insurance policy. It covers all my needs and was so simple to set up. Found this insurance through gocompare website. For doing it this way I even have my compulsory amount covered in case of an accident plus £100 holiday voucher.

Very disappointed, on filling in the application , the first stumbling block was my email address would not be accepted, kept asking for an alternative , which I didn’t have as I only have one email address, so eventually I had to use a member of family email in order to complete my application !!
Having completed my application and paying the amount requested , I thought I was home & dry but no !! Couldn’t access my account with the login sent to me , tried several times, then went to the chat helpline spent a good amount of time engaging with a specialist who ending up changing my email to my own !! Which wasn’t accepted intitially ?? Tried this one no joy !!To cut long long story short I have been told to wait until policy date arrived and try again. Not actually a carefree experience ☹️

I have not been able to sign in to my account on line. I repeatedly get error messages and n offer of a remedy.
What is going on?

Excellent Service and Experience. UI and UX are perfect and the web was very easy and simple to use.

The policy/Quote was very competitive.

Top Draw Insurer :-)

Thank you very much
AP

had the unfortunate luck of getting my new car stolen.
The process from reporting the crime to getting payout from insurance was less than 3 weeks. To say that my payout was fair is an understatement. Extremely happy with the service i received form First Alternative and would highly recommend to anyone.

The whole process from start to finish was simple, 5 star.

Service /price

I am happy with the price.

Excellent service best prices on market all set up online took less than five minutes

Easy to navigate website, competitive pricing. Covered what I wanted

Very easy to deal with. Insurance renewed in minutes.

I found this company via Go Compare.
The premium is very good value for the cover that has been provided.
I like the fact that all the documents have been sent via email.
Very quick, very efficient and very good value 👍

The online line process was hard to follow and easy to make mistakes, I ended up with two policies instead of one. Two payments set up. When I used the chat to contact it was difficult to get a assistant to chat to and even then it was very automated responses,
Sorted in the end but unnecessary stress

Easy to use .

only recently joined if you are looking for cheaper car insurance give them a try.

Easy to arrange, good price, good service but change in circumstances meant didn’t need insurance atm so got in touch to cancel, no problem, couldn’t have been more helpful. Got full refund without hassle. Would definitely use them in the future

Quick, simple easy service.
Cant find an app for android though