First Choice Lighting Avis 

3 011
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received my purchase of glass globe pendant light shades today. So far, the shades that have been installed are just right for the rooms they are intended to enhance. There had been some issues... Voir plus

Noté 4 sur 5 étoiles

Placed an order and the delivery acknowledgement shows first choice use evri. Certainly not my first choice based on previous experience for delivery to the isle of wight (IoW), but they have met th... Voir plus

Noté 5 sur 5 étoiles

I was seeking spare lamp shades that were not stocked by First Choice Lighting, although the fittings were purchased here. The required items were sourced from the manufacturer for me and quickly de... Voir plus

Noté 5 sur 5 étoiles

I had to contact Customer Service as a light had been damaged in transit. The phone was answered immediately by Nicole who went above and beyond the call of duty and was very helpful. The success of... Voir plus

À propos de l'entreprise

  1. Magasin de luminaires
  2. Magasin de rénovation
  3. Fournisseur d'ampoules

Écrit par l'entreprise

First Choice Lighting for Design, Quality and Style.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(3 011)

223 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

it took more than 2 weeks for Evri to…

it took more than 2 weeks for Evri to deliver.Them the parcel was thrown over the gate of put gated community...even though there was a trade button to enter. the parcel was torn and there were only 3 bulbs in the packet. I don't think I should order online again... I must try and find a shop that sells them.

24 septembre 2025
Logo de First Choice Lighting

Réponse de First Choice Lighting

Hi Sue,

Thanks for taking the time to leave a review and sorry for the trouble with your order.

I have looked into this and can see that the courier appeared to have lost your original order and a replacement was sent once you were in contact with us.

With regards to the second delivery, I can't see any damage from the POD but if there was anything missing please do get in contact with us so we can resolve.

Kind regards,
Simon

Noté 5 sur 5 étoiles

First time purchaser and very impressed…

First time purchase and very impressed with their customer service. The price of the floor light was probably the best I found. Easy to order on line and a speedy safe delivery exactly when they said it would arrive. No hesitation in recommending them.

22 septembre 2025
Noté 1 sur 5 étoiles

Wrong item sent

Wrong item sent.
Good customer service through email but long wait for item collection which really makes the refurbishment difficult for us. I am disappointed:(

22 septembre 2025
Logo de First Choice Lighting

Réponse de First Choice Lighting

Hi Maggie,

Thanks for taking the time to leave a review and sorry for the dispatch error.

I can see our customer service team have been in contact with you since being notified of the error to rectify the matter and I can only apologise again for the initial error.

Kind regards,
Simon

Noté 5 sur 5 étoiles

All went smooth

All went smooth. Item as described. Delivery had to be rescheduled for pick up and this was fast and efficient.

22 septembre 2025
Noté 5 sur 5 étoiles

Another successful purchase from First…

Another successful purchase from First Choice Lighting.
Very easy to use website and straightforward ordering process. The LED sensor light was securely packed and delivery was incredibly fast. Definitely recommend.

15 septembre 2025
Noté 5 sur 5 étoiles

An excellent experience.

Price and delivery were excellent. The Customer service was second to none and we really felt that they were going the extra mile to help us. Would certainly recommend and will use again.

15 septembre 2025
Noté 5 sur 5 étoiles

Excellent customer service

Unfortunately due to courier issues one of the boxes and one of the lights was damaged.
Emailed company and a very helpful lady sorted out the issue for me straight away with a replacement. Even offered her own phone number so I could send video of the fault.
Just waiting for replacement to arrive now.

15 septembre 2025
Noté 5 sur 5 étoiles

Pretty light shade

Pretty light shade. Accurate description and sizing. A bit fiddly to put together . I only hand tightened the fittings in case the plastic cracked.The best bulb to use is LED cool white. Very pleased with this shiny shade, it arrived on time and was well packed.

3 septembre 2025
Noté 2 sur 5 étoiles

Slow delivery

9 septembre 2025
Logo de First Choice Lighting

Réponse de First Choice Lighting

Hi Mark,

Thanks for taking the time to leave a review and I am sorry you felt that your delivery was slow.

I can see that your order was placed on a Monday evening with our free standard delivery. It was dispatched the next day and delivered 2 days later in line with the delivery times quoted on the product page at the time of ordering.

If a time critical or expedited delivery is required then we do always recommend getting in touch to ensure there is no disappointment.

Kind regards,
Simon

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