Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Well happy tenant! This week we had our kitchen refitted by Luke. From ripping out the old one, plastering, fitting a new floor and all the units, including a bespoke custom worktop, he did eve... Voir plus

Noté 5 sur 5 étoiles

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

À propos de l'entreprise

  1. Association de construction et de gestion de logements sociaux

Écrit par l'entreprise

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

602 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(602)

150 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Have just had a kitchen replacement…

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

28 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Well happy tenant

Well happy tenant! This week we had our kitchen refitted by Luke. From ripping out the old one, plastering, fitting a new floor and all the units, including a bespoke custom worktop, he did everything within the expected 5 day timeframe, by a day and a half.

Extremely hardworking and professional, Luke is extremely conscientious, which shows in the finished result. Thank you.

Thanks, also to the electrician’s Matt & Dylan, who overcame a few issues with old wiring and gave us our existing services back in a timely manner, and a nice new light!

8 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Had a gentleman called Wayne came to…

Had a gentleman called Wayne came to give me a new kitchen he was absolutely fantastic kept me informed what would be happening through all stages of the work he was very conscientious with his work and his attention to detail was unbelievable also cleaned up so well i didn't have to do anything to start using my new kitchen 100% happy thanks Wayne

10 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Treemendous job.

A tree on the fence line needed to be removed before a new fence could be put in place. Flagship assessed the situation then had Stef and Pete come and take down the tree. They were friendly, very tidy, and professional at their work. The tall tree was cut down to ground level, all branches and trunk taken away, ant the garden left so tidy you wouln't know it had happened. Thank you chaps and thank you Flagship...most impressive.

21 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Bill and Stef came to remove some tree…

Bill and Stef came to remove some tree stumps and did an amazing job, nice chaps too!! Happy Customer

Denise Bulloch

6 octobre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Denise,
Thank you for taking the time to leave such a positive review.
It's great to hear how our operatives did an amazing job and left you happy with the experience.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

New kitchen

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flooring as it was unexpectedly water damaged! Was a lovely guy and it was a pleasure to have him fit the kitchen. On top of all of that he done an amazing job to! Very happy family :) thanks luke!

28 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Matilda,
Thank you for your 5* review.
It's great to hear how Luke worked in such a efficient manner and ensured that every aspect of your upgrade was to a high standard.
We hope you enjoy the new kitchen and will pass on your kind feedback.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

We are so pleased with our kitchen we…

We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug, matthew Rowe and finally Dennis you were all great !!!

2 octobre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Jeana,
Thank you for this positive review.
We're delighted to hear that the team was polite, friendly, and respectful throughout the work.
It's great to know they completed the job to a high quality and that you are pleased with your new kitchen.
Thank you for taking the time to share your experience.
Kind regards,
Sophie

Noté 4 sur 5 étoiles

Polite and explained what the problem…

Polite and explained what the problem was

2 octobre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Bev,
Thankyou for taking the time to leave a positive review.
It's great to hear how our colleagues were polite and took the time to ensure that the matter was clearly explained.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Had a kitchen refit

Had a kitchen refit. It was coming up to 30yrs old. Great bunch of guys did the refit, Danny the kitchen fitter did a great gob, excellent workmanship, also the electrician and the plasterer did an really good job, everything was kept clean and tidy...thankyou Teresa

16 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Teresa,
Thank you for the kind review.
We are pleased to hear how our operatives took pride in their work and did a really good job for you.
We will be sure to pass on your positive feedback to the team.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

New kitchen fitted and painted very…

New kitchen fitted and painted very nice .the workmen very polite and clean up after themselfs thank you.

28 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Paul,
Thank you for taking the time to leave a 5* review.
It's great to hear that the workmen who attended your home were polite and fitted the kitchen well.
Kind regards,
Sophie

Noté 1 sur 5 étoiles

One star to munch

It's easy of time answer in season public do nothing it's never followed up I've been here seven months at trimly some Martin since I've been ill health I got so bad. Course. you refuse to help me find a downstairs place to live due to my heart condition my ill health has got so bad seince lived here worst thing I've ever done moving here. I will never four give you flagship .mangers at Woodbridge.. office. I was told you have duty care to me I haven't seen none of it. Any news from flagship housing is bad news. Be. good.when I can move back to mid Suffolk . Sooner the better .

24 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Tony,
Thank you for your further feedback, we really sorry to hear that this was your experience.
We understand your frustration, we do genuinely want to support you, and it’s important to us that we get this right.
Please respond to our direct message to allow us to locate your account and help with your concerns.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Taylor and mark done my flooring in my…

Taylor and mark done my flooring in my kitchen yesterday in Lowestoft and done an absolutely stunning job love it,they where both professional and friendly and there customer service was above and beyond excellent service

21 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Mandy,
Thank you for the 5* review.
We are pleased to hear that Taylor and Mark did such a professional job and offered such positive customer service.
We hope you love your new flooring.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Just had a kitchen fitted by Gary

Just had a kitchen fitted by Gary . His work is excellent went above and beyond to make sure the kitchen is perfect. The plasterers and electricians were also fantastic. A big thank you to Gary and all the workmen .

18 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Laura,
Thank you for the 5* review.
It's great to hear how Gary and the team provided such good service.
We will be sure to pass on your kind feedback to our operatives.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

A good job very well done

Bungalow had extensive tree boughs /branches overhanging it and driveway.Four man team were punctual, polite and very"wilco" They were very efficient and professional in their work and cleared up the work site brilliantly! Agood job very well done and a credit to their company. Thank you.

17 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Peter,
Thank you for taking the time to leave this review.
We're delighted to hear that the team was punctual, polite, and professional throughout the work.
It's great to know they completed the job efficiently and left everything clean and tidy afterwards.
Thank you for taking the time to share your experience.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

They were very efficient and done a…

They were very efficient and done a really good job.

17 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Michael,
Thank you for taking the time to leave this 5* review.
Our team prides themselves on the service they provide, and we are glad they have worked efficiently and completed your work to a high standard.
Kind regards,
Sophie

Noté 1 sur 5 étoiles

Waiting months for a simple fix

Waiting months for a simple fix . About as useful as passing wind in a hurricane . Been a tenant for 16 years, they will never change . They used to have a Facebook page , that was taken down as flooded with tenants negative remarks

14 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi Chris,
Thank you for taking the time to share your feedback.
We're sorry to hear about your experience and understand your frustration regarding the delay in resolving your issue.
We value all customer feedback and are committed to improving our service.
If your repair is still outstanding, please contact us directly with your details so we can investigate and provide an update.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Gary was friendly and amazing

Gary was friend amazing , had amazing jokes while working , it was amazing to have around lovely guy 10/10 on the work he did

14 septembre 2026
Avis spontané
Logo de Flagship Group

Réponse de Flagship Group

Hi B,
Thank you for your fantastic feedback!
We're delighted to hear that Gary made such a positive impression with his great sense of humour and professional service.
We'll be sure to pass on your kind words and 5/5 rating to him.
Kind regards,
Sophie

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus