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Lisez les avis des autres

Noté 5 sur 5 étoiles

Well happy tenant! This week we had our kitchen refitted by Luke. From ripping out the old one, plastering, fitting a new floor and all the units, including a bespoke custom worktop, he did eve... Voir plus

Noté 5 sur 5 étoiles

We had a new kitchen fitted by Luke and i honestly couldnt fault anything at all. He got the whole kitchen ripped and out fully fitted in 4 1/2 days, including having to rip up and relay the under flo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are so pleased with our kitchen we cannot fault it ! From start to finish the work of the team was impeccable . Polite friendly and respectful so thankyou to john, matthew, dominic, isobel, mahfug,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have just had a kitchen replacement done by Piotr and Troy have done an amazing job super tradesmen super work very tidy even in a mess lol and very friendly and helpfull

À propos de l'entreprise

  1. Association de construction et de gestion de logements sociaux

Écrit par l'entreprise

We provide homes and create sustainable communities. The work we do matters because the lives we help matter. Our customers are at the heart of everything we do. We’re here to help when we’re needed most. We trust our people to do the right thing, to create meaningful change, where all homes are safe, and affordable, and local people feel proud of where they live. And as a subsidiary of Bromford Flagship LiveWest, we don’t just want to make a difference to our customers and their communities – we want to solve the housing crisis too.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

602 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(602)

150 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great work

Mark was on time, very polite and his workmanship was very good

14 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Joanna,
Thank you for the positive review.
We are pleased to hear how Mark's work was prompt, polite and finished to a high quality.
We will be sure to pass on your kind words.
Kind regards,
Matt

Noté 5 sur 5 étoiles

Quick response

I contacted Flagship to have some restrictors fitted on my windows to stop my young som from having an accident, they sent someone out promptly. Mark was very friendly and talked me through the options. He fitted them with minimal disturbance and in no time.

13 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Tanya,
Thank you for the kind words.
We are pleased to hear that your request was handled in a time efficient manner and that the subsequent work was carried out in a positive way.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

I’ve lived in my house for 32 years and…

I’ve lived in my house for 32 years and I can honestly say James w is the nicest, friendliest and respectful worker I’ve ever had in my house! He worked on his own and has done a fantastic job of my bathroom I’m absolutely delighted with it! He is a credit to flagship! Thankyou for a great job James!

13 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Kate,
Thank you for taking the time to leave a review.
It's great to hear how James worked in a friendly and respectful manner.
We hope you enjoy the work carried out and will pass on your kind feedback.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Dan Chamberlain and his team..

Dan Chamberlain and his team were fantastic getting the bathroom done.. very polite and professional..

12 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Christina,
Thank you for your kind review.
We are pleased to hear how Dan and the team completed your bathroom work in a polite and professional manner.
We will be sure to pass on your feedback.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Today I had the pleasure of one of your…

Today I had the pleasure of one of your plumbers Dan Chamberlain working in my home today. I’m very house proud so always get nervous with any works in my home due to bad experiences in the past. Well I needed not worry, Dan was great! Quick, efficient, polite and did a fantastic job. Left everything clean and tidy. Dan is a credit to flagship. Thank you so much

11 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Clare,
Thank you for taking the time to share this feedback.
It's great to hear how Dan worked in a polite manner and ensured that your home was left clean and tidy.
We will pass on your kind words.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Had Louis do my kitchen replacement…

Had Louis do my kitchen replacement recently,very hard working, very efficient, good time keeping, also he will update whats happening and what was happening over the whole project! We are beyond happy with the results!

Thank you

22 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Sian,
Thank you for your positive feedback.
We’re delighted to hear how pleased you are with your new kitchen.
It’s wonderful to know that Louis' hard work, efficiency, and time keeping made such a positive impact.
We’ll be sure to pass on your kind words to him.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Tayla-Jayne came to do repairs in the…

Tayla-Jayne came to do repairs in the bathroom and was amazing. She went above and beyond to ensure the job was done to an incredibly high standard and communicated before and after in regard to the work being completed. Tayla also made sure she left the bathroom clean and tidy after finishing the job and I would highly recommend her services.

10 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Abbie,
Thankyou for taking the time to leave such a positive review.
We are pleased to hear how Tayla-Jane worked to such a high standard and left your home clean and tidy.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

I had an appointment in a weeks time for…

I had an appointment in a weeks time for a toilet leak, in one of the pipes, I got a call today to see if I was free for the appointment to go ahead today, I was. Owen came out within 15 minutes, not only did he replace the bit of pipe, but also handles a few other issues he had spotted.
He was polite, pleasant, professional, and respectful.
I was extremely impressed, and happy with the service he provided.
Thank you.

7 août 2026
Avis spontané
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Réponse de Flagship Group

Hi SB,
Thank you for the positive review.
It is great to hear how our prompt service and Owen's professional and pleasant service impacted you.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Just had a new wet room and kitchen…

Just had a new wet room and kitchen fitted, Got to say the guy that fitted my Kitchen went (in my opinion) above and beyond Dave C you were so professional, lovely to chat with, helpfull and patient (especially with the crazy dog!!) Flagship is amazing I have health issues and they are in touch often, welfare checks, helpfull and kind. So glad I am one of their tennants

29 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Lita,
Thank you for your lovely review.
It's great to hear how Dave was professional, helpful and completed your work to a high level.
We are pleased to hear how our regular contact and welfare checks have a positive impact on you as our customer.
We will pass on your kind words to the team.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Iam very pleased with the work Ian fleury did

Ian fleury arrived last Monday to do my kitchen. He did an amazing job. Excellent craftsmanship. Iam pleased with the finished product. He kept me informed all the way . He is a professional at work. He also respected my home. A very polite and courteous person. Again amazing job he did .

6 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Michael,
Thank you for taking the time to leave such a positive review.
We are pleased to hear how Ian's work was professional, courteous and finished to a high quality.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Happy tennents

Been in our house 26 years, Flagship took over our housing. We got offered a new kitchen, which was completed on the 5th August, work lads were absolutely brilliant, cleaned up after themselves, their boss signed the job off once we were happy, the standard of the kitchen is fantastic. Keep up the good work.

5 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Paul,
Thank you for taking the time to leave a review.
It's great to hear how you have been pleased with our approach, and how the operatives who attended worked in a professional manner.
We hope you enjoy your new kitchen!
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Wayne fitted my kitchen in less than…

Wayne fitted my kitchen in less than two days, very respectful of my property chatted to me about what was being done great service

3 août 2026
Avis spontané
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Réponse de Flagship Group

Hi Terrie,
Thank you for taking the time to leave a review.
We are pleased to hear how Wayne worked in an efficient and respectful manner.
We will be sure to pass on your kind words about his great service.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Had new kitchen fitted all staff were…

Had new kitchen fitted all staff were very and swept up before leaving each day. Very professional got a beautiful new kitchen, thanks to all staff and Ian Fleury for the suggestion while fitting units excellent job by all staff👍

17 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Melanie,
Thank you for taking the time to leave a review.
We are pleased to hear how the team did a high quality job, and how you are pleased with the work they have carried out.
We will be sure to pass on your kind words.
Kind regards,
Matt

Noté 5 sur 5 étoiles

What a fantastic job by nic and Louis…

What a fantastic job by nic and Louis very clean at the end of the day. Would say you are very lucky to have such good work man. Not one problem. Would recommend them .thanks. kitchen spotless.

31 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Heather,
Thank you for taking the time to leave a review.
It's great to hear how Nic and Louis worked in a positive way. We will be sure to pass on your lovely feedback.
Kind regards,
Matt

Noté 5 sur 5 étoiles

Tayla was great explained everything…

Tayla was great explained everything that was happening in detail kept an eye on the progress and chased it up to make sure it was sorted. Great work done and all clean and tidy. Lovely happy friendly person that done a great job. Thank you very much.

30 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Tayla,
Thank you for your feedback.
We're delighted to hear that Tayla kept you informed throughout, proactively followed up on progress, and delivered such a positive experience.
We'll be sure to pass on your kind words about her friendly approach, professionalism, and attention to detail.
Thank you for choosing us, and we're pleased we could help.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

James w

Just had a new bathroom fitted by James W what a lovely friendly hardworking lad he was. Great communication from him and having to work in this heat I take my hat off to him

29 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Laura,
Thank you for your feedback.
We’re delighted to hear how pleased you are with your new bathroom.
It’s wonderful to know that James' hard work and communication made such a positive impact.
We’ll be sure to pass on your kind words and 5-star feedback to him.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Mark came to realine my front and back…

Mark came to realine my front and back doors. He greeted me with and smile and asked how I was today.
He did a very good job and was friendly and professional.

20 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Rita,
Thank you for taking the time to leave a review.
It's great to hear how friendly and professional Mark was in completing the work. We will be sure to pass on your feedback.
Kind regards,
Matt

Noté 5 sur 5 étoiles

Mark was amazing he replaced our shower…

Mark was amazing he replaced our shower door after having constant problems with the seal being replaced

24 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Jordan,
Thank you for taking the time to leave a review.
It's great to hear how Mark worked in a positive way. We will be sure to pass on your great feedback.
Kind regards,
Matt

Noté 5 sur 5 étoiles

Mark is a great asset to the flagship…

Mark is a great asset to the flagship team. Polite and got the jobs done quickly with no hassle.

23 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Kate,
Thank you for the kind feedback.
We're pleased to hear how Mark worked politely and delivered work quickly and smoothly.
We will be sure to pass on your kind words.
Kind regards,
Sophie

Noté 5 sur 5 étoiles

Charlie was amazing he was the one that…

Charlie was amazing he was the one that fitted my bathroom he had hi spirits all the time even tho he has myself going tho hospital treatment and my 2 children and 2 dogs

20 juillet 2026
Avis spontané
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Réponse de Flagship Group

Hi Ashly,
Thank you for taking the time to leave a review.
It's great to hear how Charlie worked in a positive way. We will be sure to pass on your lovely feedback.
Kind regards,
Sophie

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