Furniture & Choice Avis 

30 445
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add. Great communication from ordering ro delivery... Voir plus

Noté 5 sur 5 étoiles

From initial customer service question to arranging samples of chair covers to ordering and delivery the whole experience was great. The chairs were high quality and easy to assemble. Could not he ha... Voir plus

Noté 5 sur 5 étoiles

Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen. Really clear step by step instruc... Voir plus

Noté 5 sur 5 étoiles

Treated exceptionally well by your staff especially Amanda who was so helpful and pleasant, nothing was too much trouble. Deiivery was really good and on time. So pleased with the sofas and dining ch... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Magasin de canapés
  4. Magasin de meubles de salon

À propos de Furniture & Choice

Écrit par l'entreprise

We’re a furniture company that helps you achieve stylish room ideas at feel-good prices. We back it up with fast delivery, free returns, 0% finance, UK customer service and thousands of independent 5-star reviews.

Keep on living with Furniture And Choice.

Browse our range of living and dining furniture at www.furniturechoice.co.uk

Furniture And Choice

Écrit par l'entreprise

How did we do? Good or bad - we'd love to know.
Your feedback helps new Furniture And Choice customers when choosing the perfect item for their home, and it allows us to understand what we're doing well and what we need to work on.

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

30 k avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(30 445)

1 049 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Decent quality product,hudson table and…

Decent quality product,hudson table and chairs, only downside i didnt realise they were flatpacked,my fault i guess not reading everything in the add.
Great communication from ordering ro delivery .
The two guys that delivered the goods were pleasant and helfull.
So all in all ,happy customer👍

24 septembre 2026
Noté 5 sur 5 étoiles

Good quality furniture

Site was easy to order from. The 2 delivery guys were lovely, put it in my room for me. Was easy to set up as all the parts came with it and the instructions were simple to follow. Looks lovely in my living room as a good quality dining table and chairs.

22 septembre 2026
Noté 5 sur 5 étoiles

Very happy with my purchase

Very happy with my purchase. Delivered on time within the time slot given, by two really helpful gentleman who took great care when putting the items in my kitchen.
Really clear step by step instructions for assembly.
I am really happy to recommend this company, excellent from order to delivery.

14 septembre 2026
Noté 5 sur 5 étoiles

Excellence personified.

From start to finish - outstanding

Delivery people., professional, polite and streets ahead of other furniture company delivery folk.
Customer service post delivery because I foolishly attached a piece at the wrong end and rung in a panic , the young man was outstanding and problem solved in under 10 minutes . He put me at my ease , knew the product and made the finish line even better than expected. He is a credit to the company.
Now regarding the item we purchased, fits beautifully into our farmhouse kitchen. We are always sitting down and putting our feet up and dog now also wants to join us after12 years of being content on his own posh bed. Great quality for the price. We will be back. Couldn’t recommend them highly enough.

21 septembre 2026
Noté 5 sur 5 étoiles

Excellent service

Excellent service, was worried not sat on the sofa before ordering but couldn’t be happier. Fraction of the costs high street but better quality.
Do not hesitate, delivery on time great communication.

18 septembre 2026
Noté 1 sur 5 étoiles

Ordered a table and chairs from this…

Ordered a table and chairs from this company around 9 months ago.

Came looking very cheap quality thin mdf with a plastic marble effect wrap on it

Set was around £1000 which isn’t cheap so expected better, chairs wobbly already and the laminate has lifted on the corner to table and caught on someone’s jumper and ripped the laminate off the table revealing how badly made it really is

Contacted them and was told it isn’t a manufacturing issue and it was caused ourselves..

Granted the jumper caught it but had the laminate not been lifting it would have never caught a jumper

If you want good quality furniture DO NOT buy from here

I have pictures of the terrible quality underneath the wrap and honestly at £1000ish it’s a rip off at best

Update!!! Had the laminate not lifted (manufacturing fault) then no item of clothing would have caught on it and tore it!! Honestly if you want to pay good money for cheap furniture this company is the one for you!!!

You can refuse liability all you like. I’ve ordered a new good quality table from elsewhere I just want everyone to know the terrible quality of your items and hopefully this is enough to save someone else £1000 to have to replace 9 months later

Terrible customer service and terrible quality products

15 septembre 2026
Avis spontané
Logo de Furniture & Choice

Réponse de Furniture & Choice

Dear Darren,

Thank you for taking the time to post your feedback.

I'm sorry to hear that you are unhappy with the quality of the product.

From the images you provided, it was clear to see that the damage caused was accidental and not a manufacturing fault. Had it been due to a fault, we would have rectified the issue, as you are within the 12-month manufacturing guarantee period.

Regarding the wobbly chairs, please try the below:

1. Flip the chair over on a flat, raised surface and pull back the dust cover
2. Loosen the bolts for the rear legs and then place the chair back upright
3. Hold the backrest and gently move it side to side until the legs are wobble-free. You may wish to sit on the chair to check all feet touch the floor and it is wobble-free.
4. Retighten the bolts for the rear legs and reseal the dust cover.

We appreciate your feedback as it helps us improve both our products and the information we provide to customers.

Kind regards,

Ben
Customer Service Team Manager
Furniture & Choice

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