Futon Company Avis 

16 139
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Futon Company has so many products I love, it was difficult to choose when I was refurbishing my flat earlier this year. I ordered a few pieces and was not disappointed. Affordable (especially as the... Voir plus

Noté 5 sur 5 étoiles

When I bought my stacking shelves the assistant let me leave the parcel at the shop ( I had been going to collect it later but it started raining) . I later rang to arrange delivery, which I appreci... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent help advice and warm professionalism from Shop staff, in the purchase of 6 sale bargain, well made , comfortable, dining chairs. Delivery was relatively prompt & notice of time slot upda... Voir plus

Noté 5 sur 5 étoiles

Personal shopping at Futon Company was a pleasure. Riikka in particular was very helpful, knowledgeable and went out of their way to answer all my questions with patience and professionalism. Their ef... Voir plus

À propos de l'entreprise

  1. Magasin de meubles
  2. aussi dans
  3. Accessoires de meubles
  4. Magasin de meubles de chambre à coucher

Écrit par l'entreprise

Futon Company sells sofa beds, bedding, cushions, textiles, tables, storage, lighting, storage and futons. We deliver direct to your door across the UK. Buy online today or visit one of our retail stores local to you.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

16 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(16 139)

2 456 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Collecting from a store

I have ordered x 2 from Futon now (baskets) and collected them from the store. All very convenient and no problems at all. Obviously there is also an opportunity to see other Futon products when in the shop.

21 septembre 2026
Logo de Futon Company

Réponse de Futon Company

Dear Monica,
Thank you for your visit - we hope to see you soon.
Kind regards,
Prisca

Noté 5 sur 5 étoiles

Delighted with day bed

Excellent products and service! I purchased a Day Bed and am delighted with it. It seems well made and sturdy and I love the fact that it's made from pure pine. Before placing my order, I spoke with a member of staff at the Ringwood store who was amazing and incredibly helpful. A great shopping experience!

11 septembre 2026
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Réponse de Futon Company

Dear RP - your review has left a smile on our faces. We are pleased the Whisper Day Bed Frame is suitable for your needs.
Kind regards,
Prisca

Noté 5 sur 5 étoiles

Really good service in the shop in…

Really good service in the shop in Edinburgh. Then a good clarification of issues raised in a phone call.

Good products too.

6 septembre 2026
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Réponse de Futon Company

Hi John,
We appreciate your visit - hope to see you soon.
Best wishes,
Prisca

Noté 5 sur 5 étoiles

Eye catching furniture

I recently had a garden room built and feel very lucky to have furnished it with furniture from the Futon Company. The highlight is the day bed - comfortable to sit on and delightful to snooze on! The in-store service was excellent. Delivery was smooth. Installation was easy. I had a slight issue with one damaged day bed slat but Futon Company replaced this within days. I would wholeheartedly recommend!

13 septembre 2026
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Réponse de Futon Company

Hey Hayley,
We are pleased have been able to furnish your garden room with Futon Company goodies.
Kind regards,
Prisca

Noté 4 sur 5 étoiles

A well designed mini desk

A well designed mini desk. It looks good and is a firm support for a laptop and for writing.

17 septembre 2026
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Réponse de Futon Company

Hi Elizabeth,
Glad the Ledge Table is perfect for your needs.
Kind regards,
Prisca

Noté 5 sur 5 étoiles

I purchased a dressing table and stall…

I purchased a dressing table and stall fits perfect in my small space great communication arrived quick easy to assemble!

10 juin 2026
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Réponse de Futon Company

Dear Sharon,
Many thanks for your great review,
Kind regards,
Prisca

Noté 4 sur 5 étoiles

Delivered on time

Delivered on time
Good design of bed,solid construction
Looks good
Cannot get rid of smell of oiled oak

13 septembre 2026
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Réponse de Futon Company

Hi Peter,
Pleased the Single Platform Storage caught your eye!
For care assistance, please contact us via help@futoncompany.co.uk.
Kind regards,
Prisca

Noté 5 sur 5 étoiles

Quality products.

Quality is great and assembly straightforward. Like the range

12 septembre 2026
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Réponse de Futon Company

Hi LB,
Thank you for shopping with us - we are pleased you like the products in our range.
Best wishes,
Prisca

Noté 5 sur 5 étoiles

Absolutely delighted with my purchases

I happened to walk past Futon Company in Norwich after completing the Norwich 10K and spotted their sale. I popped in and was delighted to find exactly what I was looking for in terms of storage solutions!

The whole experience was excellent, from finding the perfect items to the seamless delivery process. Customer service was fantastic throughout, and I really appreciated the care and professionalism of the team.

I'm absolutely delighted with my purchases and would happily recommend Futon Company to anyone looking for stylish, practical furniture and great service.

6 septembre 2026
Avis spontané
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Réponse de Futon Company

Hey Selica,
Thank you for visiting the Norwich Branch - we are pleased the in-store shopping service was a 5-star experience. We look forward to your next visit, after your next 10K walk!
Best wishes,
Prisca

Noté 5 sur 5 étoiles

Great desk

Great desk, really sturdy and good quality, especially for the price.

9 septembre 2026
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Réponse de Futon Company

Hey Anna,
Pleased the Suratto Folding Console Desk caught your eye.
Kind regrads,
Prisca

Noté 5 sur 5 étoiles

A perfect shelving unit

A perfect shelving unit - just what I needed.
Good service and delivery.

19 septembre 2026
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Réponse de Futon Company

Hi Vicky,
Pleased the Olive Green Narrow Ladder Shelves are exactly what you are looking for.
Best wishes,
Prisca

Noté 5 sur 5 étoiles

Bought our sofa bed from Norwich Futon…

Bought our sofa bed from Norwich Futon Company. Great service, friendly and helpful. Sofa bed's good too! Solid oak, comfortable and decent price. We needed something that would go up narrow stairs. Futon Co one of very few places where we could actually test out the furniture before buying it.

19 septembre 2026
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Réponse de Futon Company

Hey Stephanie,
Many thanks for taking the time to share your feedback.
Kind regards,
Prisca

Noté 5 sur 5 étoiles

To find what you are looking for is great!

From walking into your Brighton showroom to receiving my item 3 days later, I had a great experience. I look after 2 little dogs (Chis) on a Thursday and something told me to walk up Preston Street on my way home. Initially thought that the dogs were not allowed in, but was assured that they were welcome and even given a treat each. I then saw the coffee table I now own and bought it. Was kept up to date with delivery, found the table easy to assemble and love it. I think your furniture and service is amazing!

19 septembre 2026
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Réponse de Futon Company

Hi Liz,
Thank you for your review - we appreciate your feedback on the service and design of the Rapha Coffee Table.
Best wishes,
Prisca

Noté 5 sur 5 étoiles

Always a pleasure dealing with the…

Always a pleasure dealing with the Futon Company.
Just their used of materials and colours.
And of course the quality.
Many thanks 🙏

19 septembre 2026
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Réponse de Futon Company

Dear Philippa,
We are pleased the Aspen Green Paradise Bedspread caught your eye!
Kind regards,
Prisca

Noté 4 sur 5 étoiles

Not the cheapest, but always good quality

Whilst the 2 seater Futon we bought from you a few years ago is still going strong, it desperately needed a new cover, The standard advertised price seemed rather high, but we saved a bit in your sale and are very happy with the product. Will look out for your products on sale in the future.

19 septembre 2026
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Réponse de Futon Company

Hey Grant,
We are pleased your Futon Mattress has a new lease of life with the Aldeburgh Navy Blue Cover.
Best wisehs,
Prisca

Noté 5 sur 5 étoiles

Great sofa

Great sofa, and super helpful team at the shop.

18 septembre 2026
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Réponse de Futon Company

Hey Emily,
We appreciate your kind feedback - we hope the Snuggler looks great!
Kind regards,
Prisca

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