FW Homestores Avis 

6 171
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Tim from the Cardiff store was incredibly helpful, kind, and knowledgeable. He made the whole experience easy and enjoyable, and helped us find a dining table and chairs that we absolutely love. We’re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the moment we entered the Barnstaple store there no pressure from sales staff. Just a warm friendly greeting & info regarding the extra discount on items. When we made our choice Alex was very... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were delighted with the service we received from the team at the Barnstaple store, especially Dave. We phoned and made enquiries about sofas, and he took the time to talk us through the options... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I went to the store to view a 2 seater sofa and the salesman Ryan was very helpful and showed me an alternative which was less deep and also cheaper which I ordered and was able to be discounted I a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de lits
  3. Magasin de meubles de chambre à coucher
  4. Accessoires de meubles
  5. Magasin de meubles de salon
  6. Magasin de canapés

Écrit par l'entreprise

FW Homestores is an independent furniture retailer specialising in sofas, dining and bedroom furnishings across the South West and Wales.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(6 171)

741 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent welcome with no pressure to…

Excellent welcome with no pressure to buy, also asked if we like tea or coffee. Very polite and courteous. Lovely furniture in store , definitely worth a visit

3 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear you enjoyed such a warm welcome and appreciated our friendly, no-pressure approach.
It's fantastic to know our team made you feel comfortable and that you loved the furniture on display.
We truly appreciate your recommendation and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Happy customer

Martin looked after us today in the Barnstaple store very helpful and professional thanks very much for your advice and help really pleased with the bed

3 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Martin provided such helpful and professional service during your visit to our Barnstaple store.
It's fantastic to know his advice helped you choose a bed you're really pleased with.
We truly appreciate your kind words and hope you enjoy your new bed for many years to come. Team FW Homestores

Noté 5 sur 5 étoiles

Tom was really helpful in your…

Tom was really helpful in your Caerphilly store, talked us through everything. Very good

3 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tom provided such helpful service during your visit to our Caerphilly store.
It's fantastic to know he took the time to talk you through everything and made the whole experience easy and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Tim is such a nice guy!

Tim was super helpful and informative. No pressure at all to buy, helped us with measurements and just a general nice guy...

Thanks Tim!

3 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tim was so helpful, informative and took the time to assist with measurements without any pressure to buy.
It's fantastic to know his friendly and approachable manner made your shopping experience such a positive one.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Very professional and no hard sell.

Dealt with Tim for the purchase of a number of items. He was very professional, polite and welcoming. He wasn’t at all pushy in “getting a sale” and explained everything clearly.
He was very understanding and helpful in arranging delivery given the slightly complicated circumstances we find ourselves in and gave us great confidence in the purchase, its quality and delivery.
He was very knowledgeable around all aspects of the process.

2 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tim provided such professional, welcoming and knowledgeable service throughout your purchase.
It's fantastic to know he took the time to explain everything clearly, helped with your delivery arrangements and made the whole experience stress-free without any sales pressure.
We truly appreciate your kind words and are so pleased he gave you complete confidence in your purchase. Team FW Homestores

Noté 5 sur 5 étoiles

We really like this store and were so…

We really like this store and were so excited to order our new fama sofa bed. Dan was fantastic, communicative, friendly, and made the whole experience feel really easy and positive.

2 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful review.
We're delighted to hear you enjoyed your visit and are excited about your new Fama sofa bed.
It's fantastic to know Dan's friendly, communicative and helpful approach made the entire ordering process easy and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Tim was absolutely brilliant at helping…

Tim was absolutely brilliant at helping us find a wardrobe that was suitable for our new home. Thank you Tim for being so helpful and approachable!

2 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tim helped you find the perfect wardrobe for your new home.
It's fantastic to know his helpful and approachable manner made your shopping experience such a positive one.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores

Noté 5 sur 5 étoiles

Tim was very helpful and knowledgeable

Tim was very helpful and knowledgeable! Managed to find exactly what we were looking for!

2 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your lovely feedback.
We're delighted to hear Tim's knowledge and helpful approach helped you find exactly what you were looking for.
It's wonderful to know he made your shopping experience easy and enjoyable from start to finish.
We truly appreciate your support and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Tom was very helpful

Tom was very helpful, explained all options clearly and was very good giving me time to make my choice

1 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tom was so helpful and took the time to explain all your options clearly.
It's fantastic to know he gave you the space you needed to make your decision without any pressure.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Fab chairs and fab service

Fab chairs and fab service

1 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your lovely feedback.
We're delighted to hear you're so pleased with your new chairs and the service you received.
It's wonderful to know both the product and your shopping experience met your expectations.
We truly appreciate your support and hope to welcome you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Great service from Andrew in Caerphilly…

Great service from Andrew in Caerphilly store, no pushy sales just good decent advice / help

29 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Andrew provided such helpful advice and excellent service during your visit to our Caerphilly store.
It's fantastic to know you appreciated his friendly, no-pressure approach and honest guidance.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Tom in Caerphilly FW HomeStores was…

Tom in Caerphilly FW HomeStores was very friendly and helpful. He was very knowledgeable and offered valuable advice when buying a reclining sofa and chair.

1 août 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tom provided such friendly, knowledgeable and helpful service during your visit to our Caerphilly store.
It's fantastic to know his advice helped you choose the perfect reclining sofa and chair with confidence.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores

Noté 5 sur 5 étoiles

Wyvern 3 seater recliner.

We brought the Wyvern 3 seater recliner from Martin at the Barnstaple store and its honestly the most comfortable sofa we've ever had!!!! Great service from start to finish and we just cannot thank you enough for the service you gave us!! We are two very happy customers and we will definitely be back soon.

4 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your fantastic review.
We're thrilled to hear you're loving your Wyvern 3-seater recliner and that it's the most comfortable sofa you've ever owned.
It's wonderful to know Martin provided outstanding service from start to finish and made your experience such a positive one.
We truly appreciate your kind words and look forward to welcoming you back to our Barnstaple store again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Great visit

Great visit - kenny was super helpful as always

31 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your lovely feedback.
We're delighted to hear you had another great visit and that Kenny was as helpful as ever.
It's wonderful to know his friendly and supportive approach continues to make your shopping experience so enjoyable.
We truly appreciate your continued support and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Great friendly service

Pleasant, friendly service from Dan.
Not too pushy but enough to buy some lovely furniture.
He was interested in what we were looking for, not just the sale.

30 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your lovely feedback.
We're delighted to hear Dan provided such friendly, approachable service and took the time to understand exactly what you were looking for.
It's wonderful to know his helpful, no-pressure approach made your furniture shopping experience so enjoyable.
We truly appreciate your kind words and hope you enjoy your new furniture for many years to come. Team FW Homestores

Noté 5 sur 5 étoiles

Tom in caephilly store was very helpful…

Tom in caephilly store was very helpful to my mum who bought a sofa and a footstool
He was patient and kind

30 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Tom provided such patient and kind service while helping your mum choose her new sofa and footstool.
It's fantastic to know he made the experience comfortable and enjoyable from start to finish.
We truly appreciate your kind words and look forward to welcoming you both back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Fabulous service at FW Home Stores…

Fabulous service at FW Home Stores today, great products, fantastic prices and the customer service from James and his colleague was spot on . Knowledgeable, friendly and no pressure, just want you want in a sales person

30 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your fantastic review.
We're delighted to hear you enjoyed such a positive experience and found our products to be great quality at fantastic prices.
It's wonderful to know James and his colleague provided knowledgeable, friendly and no-pressure service, making your visit both relaxed and enjoyable.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Excellent

Great customer service very helpful explained everything to a high standard very happy with everything staff very welcoming and helpful

29 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear you received such excellent customer service and that everything was explained clearly and professionally.
It's fantastic to know our welcoming and helpful team made your shopping experience such a positive one.
We truly appreciate your support and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Paul has been excellent in his…

Paul has been excellent in his knowledge of the merchandise in the store and was extremely helpful and patient.

29 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your wonderful feedback.
We're delighted to hear Paul’s knowledge of our furniture and his patient, helpful approach made your shopping experience so enjoyable.
It's fantastic to know he was able to provide the guidance you needed with confidence and care.
We truly appreciate your kind words and look forward to welcoming you back again soon. Team FW Homestores

Noté 5 sur 5 étoiles

Paul in the Caerphilly store went above…

Paul in the Caerphilly store went above and beyond and was so helpful and answered any questions we asked. Would definitely recommend.

29 juillet 2026
Avis spontané
Logo de FW Homestores

Réponse de FW Homestores

Thank you for your fantastic feedback.
We're delighted to hear Paul went above and beyond to make your visit to our Caerphilly store such a positive experience.
It's wonderful to know he answered all your questions and provided the helpful service we always strive to deliver.
We truly appreciate your recommendation and look forward to welcoming you back again soon. Team FW Homestores

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus