GalaBingo.com Avis 1 480

No stars but had to give one. The worse customers service I've ever known. They make you feel a fraud and a liar even thou you have the proof ,you give them the proof and they still like to belittle you. Then I found out that the customers service is not even in the UK but the Philippines. Nothing British about gala anymore , so I suppose they can get away with it now ,smh . The site is only good for frees now as I don't want to give my deposits to this site now it's sold out abroad . Back to William hill. No problems with their customers service ,so helpful 🙏

This site will rip you off. It will take double your stake without you realising. They won’t listen or believe that some of their slots have a glitch. Be careful if using this application. Double check your balance. If it does not show your real balance, stop playing because they are about to steal off of you.

Do not do slots on gala, I’ve spent 3000 and got nothing back at all, the rtp is shit

I uninstalled gala a while ago for the fact they take take take and never pay out there slots are shit very laggy some dont even work I think gala need to close down the site and refresh it you can never play bingo it crashes the site is too big to be able to load properly needs cutting down so does the money people put into their scammy slots avoid

Shocking customer service, constantly being ignored or made to feel small. Chat host staff ban you from chat for a 🤐 emoji to a friend. (CH_CARME).. and when emailed several times with clear evidence im missing something they still say im wrong! Actually shocked.

some of the CH are real bullies CH carme is the worst she bans people for no reason at all & when someone asks why she did that she threatens them with a ban i was threatened with a ban for just asking a question about why a fellow player had been banned also CH margaret is just as bad when i challenged her about another player being banned i had to leave the room before i got a ban

Unfortunately I can’t leave no stars absolutel shocking company!!! Thief I won some money on the 27 of December and it’s still not been received in my bank and now they don’t want nothing to do with apart from sending me to my bank a process iv done to times now !! So basically lost my money and they don’t want to help at all if I was you I would stay far away from them

You never win,and if you do it's small and they take it back asap.will never be going back to them ever AGAIN DEGUSTING.

Gala Bingo needs to be investigated. Their games are a complete rip off. Used 1,000 Gala Points for 5 free spins; total payout £0.24p. This happened several times. Paid for games payout are low. You pay Gala much more than they pay out.

Complete ripoff, stay clear.

Offer, Deposit £10 for £40 to use on any slot. Won money, won't let you collect as apparently I had to wager £1600 in order to collect any Bonus!! Absolute scam. Arguing online with them for easily an hour and when asked to speak to manager completely cut me off!!! DO NOT GIVE THESE SCUM BAGS ANY MONEY. HORRIBLE PEOPLE!!!

They need to sort there s.... cause they will have no customers ripping decent paying players off

Had 25 free spins nothing all the free spins u get win nothing ply slots win nothing will they reply to this no keep away waste of money

Dont waste your money you wont win, played a slot I know has good RTP and low to medium volatility, I've played this slot on another site regularly , you will get a decent win or atleast your money back on most plays but absolutely nothing on Gala, tiny wins, no bonuses at all and money gone in minutes, same issue with other slots I know are good rtp and will return a good amount on other sites, if you play bingo regular you will see a lot of the same names winning , very generic names like mummyof5 , luckysheila or ineverwin, the free gala points bingo will throw you a win every now and then but getting enough points to turn into anything is also hard.

Gala Slots is an absolute rip-off. The games feel ridiculously tight, with bonuses giving nothing back and wins drying up completely once you deposit real money. The so-called promotions are misleading, with wagering requirements that make them practically useless.

What really ruins it is the lack of transparency — it feels designed to keep you spinning with no realistic chance of withdrawing anything meaningful. Customer support is unhelpful, and overall the experience is frustrating rather than enjoyable.
Cost me £500plus

Do not join. They take your deposit then refuse to give the welcome bonus and say it’s because they’ve placed your account on restricted. It was my only account. Why would a new player be allowed to deposit and withdraw, even play but can’t have the welcome offer as you restrict the account. Bad sports man ship.

Please don’t be fooled by the 100 free spins, it’s a con. You don’t get it and £10 goes after one game. It’s a scam. Awful site. Lottery is a million times better and more enjoyable gambling.

Dreadful treatment
This site tells me I have self excluded myself which I have. Never done and it won’t let me into the site when I have Monet in there ,
Absolutely appalling to be treated this way for no reason whatsoever !

Well, thank you for tonight £250 constantly crashing games, balance kept. Changing to £0 every 2 mins game restarting every 2 mins big bass bononza 96.71% took £250 on £1 spins all videoed and recorded every crash ever balance change every restart im 10000000000% sure the gambling commission would love to investigate the evidence is plain as day and you think I’m kidding. High rtp game crashes constant dead spins and contact restarts and balance changes definitely won’t look good for you will it!

SCAMMERS. Yesterday I just won £5000 and I made a withdrawal. Everything was fine I messaged them in chat, they said to send documents. I sent everything and today I received an email that they gonna close my account for business purposes reasons and they can’t give more information 😂😂. Idiots.