The character of a company is only really tested when things go wrong. Defective garden furniture supplied. This lot hid behind the manufacturer , ignoring their responsibility as retailer. The tri... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered a door canopy £200 cheaper than every other website!!! It was delivered on time well packaged and the delivery guys brought it into the house for me (a very large and heavy box). Very pleased... Voir plus
I purchased a multi gym. Great price compared to competitors, great communication from customer service and I'm very happy with the product. Have to say I'm very impressed by this company I would buy... Voir plus
The outdoor Cat House came flatpacked high quality easy to assemble with all the different screw packs well marked.Very reasonably priced and fast delivery put hay inside because was told it softer at... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Jardin
- aussi dans
- Aire de barbecue
- Fourisseur de construction de jardin
- Jardinerie
- Magasin d'ameublement d'extérieur
- Magasin de mobilier de jardin
Écrit par l'entreprise
Garden Chic has been established for over 20 years. We are one of the first online garden centres on the internet, if not the first! Garden Chic supplies high quality garden lifestyle accessories including summer houses, log cabins, car ports, garden structures, decking, childrens play equipment, barbecues, garden furniture, hammocks, hedging plants. greenhouses patio heaters & saunas. Garden Chic offers a Price Promise and is commiitted to supplying the best products at the very best prices!
Coordonnées de contact
Royaume-Uni
- www.gardenchic.co.uk
4,2
Bien
579 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Well described & true to advert…
Well described & true to advert details; easy to assemble, sturdy garden bench. Prompt delivery
17 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
I ordered a portable ac
I ordered a portable ac, it arrived on time and in perfect condition. It works great. Especially for how cheap it was compared to other acs
21 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Love my new table and chairs
Love my new table and chairs. Really sturdy. Had It for a few months now and it's held up against all weathers so far, umbrella and base is super strong too, pleasant surprise! Delivery was great and the guy delivering even partially assembled for us. Highly recommend and would use again! Thanks
20 février 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
I love my shed needed to put bigger…
I love my shed needed to put bigger shelves in as turned it into a Cake shed. Great service x
12 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excruciating Noise
Replaced the metal swing with a wooden one; this product makes an excruciating noise when swinging. Contacted customer care, received a quick response but still no joy. Looks good, service was good but product not suitable especially for swinging. Not worth the price tag.
12 juin 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
Extendable table and chairs are lovely …
I am very pleased with my garden table and chairs, good price and delivery. Table can sit 4 and extend for 6. Chairs are lovely and comfortable, would recommend this company
24 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
AVOID!
AVOID!! Ordered Twilight garden arch but received a different one,contacted customer services for help in replacement of what I ordered to no reply,to make it worse the wrong arch was cracked so bad had to screw it together.I will NEVER use this site again.
11 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
The two seats are good but the…
The two seats are good but the removable table between the seats is annoying as it keeps moving especially when you put drinks on it. I am going to secure it with screws on one side. Not satisfactory!
14 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you for sharing your feedback with us.
We are pleased that you chose Garden Chic, but we also notice there were aspects of your experience that didn't quite hit the mark. We always strive for a seamless five-star service, so we will be using your comments constructively with our team to see where we can improve.
If there is anything outstanding with your order, or if you would like to discuss your experience further, please do not hesitate to contact us directly at info@gudrum.com or call us on 01636 653016.
Best regards,
The Garden Chic Team
I ordered the wooden love chair they…
I ordered the wooden love chair they were delivered when I was expecting it , when we put them together there was two bolts missing , emailed straight away and they sent a complete set of new bolts and washers straight away excellent service
10 mai 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Fantastic service and great quality of…
Fantastic service and great quality of the product which where wooden chairs and would definitely use them again 5 stars
1 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Order never arrived
Sadly, I would not recommend this company.
I ordered a wooden arch on 18 April, with delivery scheduled for 2 May. The delivery never arrived. I called on 7 May and was told they were sorry for the delay and rebooked delivery for 13 May. Once again, the delivery did not happen.
I called again on 15 May to find out what was going on. They apologised and offered to rebook the delivery, but by that point I no longer wanted the order. I was advised to request a cancellation by email, which I did.
Later that same day, I was informed that the courier (I was never told which courier company was involved) claimed the item had been delivered to me on 8 May. This was simply not true, so I requested proof of delivery. After a week of chasing the company daily, I still received neither proof of delivery nor a tracking number.
As a result, I had no choice but to contact my bank for assistance. Looking back, I wish I had checked the reviews before placing my order.
18 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you for your feedback. I am incredibly sorry to hear that your experience with us did not meet expectations, and I completely understand your frustration.
We take all issues very seriously, whether they relate to product quality or delivery. Because we want to make things right for you as quickly as possible, please get in touch with our customer support team directly by emailing info@gudrum.com or calling 01636 653016 with your order number.
We want to investigate this immediately and find a resolution for you.
Best regards,
The Garden Chic Team
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Recently purchased a 10x6 replacement…
Recently purchased a 10x6 replacement poly tunnel cover clear plastic, it was the perfect replacement fitted a working well.
Very pleased with this purchase.
20 mars 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Cantilever umbrella
Good communication and delivery on time. Quality product, as described.
4 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent price for quality garden…
Excellent price for quality garden glider/rocker, plus quick delivery. Very happy dealing with this company.
22 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent
Excellent. On time, as described and friendly delivery guys.
Couldn't fault
15 mai 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Excellent service
Excellent service.Swing seat as described and erected in garden efficiently and by friendly people. Queries answered on phone by a helpful human( ie not an ai robot, also not a leave a message and we might get back to you if we feel like it). Very pleased with product and the service. A hassle free experience. Thank you.
14 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Website easy to use
Website easy to use, delivered as arranged. Well put together by a professional. Fits well on our decking
12 juin 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Arrived early and exactly as the photo
Arrived early and exactly as the photo. It is sturdy and comfortable. From ordering to delivery everything was straightforward and easy. Thank you
10 avril 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
Lovely chairs
These are solid, good quality chairs. The ordering was easy, they were delivered on time, easy to assemble and very comfortable to sit in.
1 mai 2026
Avis spontané
Réponse de Garden Chic
Hi there,
Thank you so much for taking the time to leave us such a brilliant review!
We are absolutely thrilled to hear that you are happy with your experience with Garden Chic. Our team works incredibly hard to ensure everything from browsing to delivery runs smoothly, so your feedback means the world to us.
We hope you enjoy your new purchase for many years to come!
Best regards,
The Garden Chic Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.